Students Will Obtain A Broad Base Of Knowledge Of Management Principles
A broad base of knowledge of management principles is necessary for students to become effective organizational actors.
Objective
Students Will Understand The Principles And Concepts Relating To Human Behavior In Organizations.
Key concepts associated with this objective are leadership, motivation, organizational and job design, attribution, conflict management, and others key to understanding individual behavior in organizations.
Indicator
Course Embedded Questions On Exams Regarding Human Behavior In Organizations
Embedded questions on exams in multiple sections/courses will be used to evaluate students' understanding of human behavior in organizations.
Criterion
70% Of Majors Criterion For Human Behavior
70% of management majors will achieve or surpass a 70% performance level on the associated indicator.
Finding
MGMT 3320 --Leadership Concepts
Utilizing embedded questions, all of the management majors (10 students) met or exceeded this 70% criterion. The average was 82.15%.
Action
MGMT 3320
Students appear to require more hands on experience to learn some of the leadership concepts (e.g., components of transformational leadership). We look to include more cases and experiential exercises to help address this issue.
Objective
Students Will Understand The Principles And Concepts Relating To The Management Of Human Resources.
Students will understand the legal environment of human resources management and its key processes of planning, recruitment, selection, orientation, supervision, performance evaluation, compensation, benefits, and associated topics in managing the HRM function.
Indicator
Course Embedded Questions On Exams In Human Resources Management
Embedded questions on exams in multiple sections/courses will be used to evaluate students' understanding of human resources management in organizations.
Criterion
70% Of Majors Criterion For Human Resources
70% of management majors will achieve or surpass a 70% performance level on the associated indicator.
Finding
MGMT 4355: Human Resource Development
The seven areas were evaluated using a pre-test and post-test design. Thirty-seven students took an 80-question objective pre-test the first class day. The average was 53. One student dropped and thirty-six completed the course. Students took two 50 question objective tests over the ten chapters covered in class. The average student made an 83 answering the 100 objective questions on the two tests. Students also wrote a library research paper of 7-10 pages that they presented to the class for 15 minutes. The students did well researching, writing and presenting their research papers. All students did better than the 70% passing criterion with the average course grade in the mid 80s. 70% of management majors met or exceeded the criteria.
Action
MGMT 4355
After getting feedback from former students after they took the PHR (Professional in Human Resources) certification exams, I realized many were missing the questions on "Prevailing Wages Laws." I refocused coverage in the class and on their PHR Prep Review of the Davis Bacon and Walsh Healy Acts. Today, they all seem to get them correct!
Objective
Students Will Understand The Principles And Concepts Relating To The Social Responsibility Of Business.
Key concepts associated with this objective are the schools of thought related to social responsibility, sustainability, ethical reasoning in business, social irresponsibility, and other key concepts related to understand the role of business in society.
Indicator
Course Embedded Questions On Exams In Social Responsibility
Embedded questions on exams in multiple sections will be used to evaluate students' understanding of the social responsibility of business.
Criterion
70% Of Majors Criterion For Social Responsibility
70% of management majors will achieve or surpass a 70% performance level on the associated indicator.
Finding
MGMT 4345: Social Responsibilities Of Management
The six topics were assessed/evaluated using a post-test design. Twenty-seven students began and successfully completed the Social Responsibilities of Management course. Undergraduate business majors and minors took four 50 question objective tests over the sixteen text chapters covered in the class. Students earned an 82 on average answering the 200 objective questions measuring proficiency. All students passed the course with a 70%.
Action
Textbook Review
The five faculty (Capps, Cassidy, Payne, Reutzel, Collins) who taught Social Responsibility met to review results, determine causes for outcomes, and decide on future approaches to improve outcomes. The key finding was that students were having significant difficulty with the level of the textbook. The team reviewed several alternative texts and reached consensus on a new text to be used, which isnow in place for AY 2015-16.
Objective
Students Will Understand The Principles And Concepts Associated With The Management Of Business In Global Markets And Multicultural Societies
Key concepts associated with this objective are international markets, strategoes of market expansion, understanding multicultural societies, and how implementation of core business concepts are impacted by cultural differences.
Indicator
Course Embedded Questions On Exams In International Management
Embedded questions on exams in course sections will be used to evaluate students' understanding of global markets and international management
Criterion
70% Of Majors Criterion For International Management
70% of management majors will achieve or surpass a 70% performance level on the associated indicator.
Finding
MKTG 4340: International Marketing
Student performance on three exams was used as an indicator of learning on selected components of the objective “Managing businesses in global markets and multi-cultural societies”. Against a criterion of 70%, the average score was 73.1%.
Finding
MKTG 4340: International Marketing And Management
Management majors scored above the 70% criterion on 15 of the 20 key concepts. This indicates an overall “success rate” of 15/20, or 75%.
Action
MGMT 4340
Three subject areas are identified as requiring an improvement in performance:
1) Ethical issues related to international business
2) Stages of economic development and the implications for the nature of demand for consumer vs. business goods, and
3) Disadvantages of expatriate status for the individual
In order to remediate in these areas, future activities will include:
1) Additional time spent in class lecturing on these topics,
2) In-class activities related to these topics, and
3) More emphasis placed on these topics during review sessions
Based on the findings of the assessment conducted in Spring 2015, the following will be addressed:
Performance on Test 3 was lower than those on tests 1 and 2. This test covers the component Objective 2: “To become familiar with the process of extending from domestic business operations into global markets.”
While the average score was over 70%, it is felt that there could be improvement in coverage of this objective, leading to possible improvement in test scores.
To this end, the following actions will be taken in Spring 2016:
1. Reducing the breadth of coverage in favor of depth.
2. Additional coverage time on the related topics.
3. Provision of additional pedagogical material like supplemental caselets to enhance understanding of the topics.
Objective
Students Will Understand The Principles And Concepts Relating To The Management Of Operations, Supply Chains, And Projects.
Key concepts associated with this objective are the tools and techniques of operations management, quality control, supply chain structure and optimization, product commercialization, innovation, project management activities, and other key concepts related to the management of operations, supply chains, and project.
Indicator
Course Embedded Questions On Exams Covering Operations Management, Supply Chains, And Projects.
Embedded questions on exams in course sections will be used to evaluate students' understanding of operations management, supply chains, and project management.
Criterion
70% Of Majors Criterion For The Management Of Operations, Supply Chains, And Projects
70% of management majors will achieve or surpass a 70% performance level on the associated indicator.
Finding
MGMT 4360: Supply Chain Management
Several concepts from this course were assessed and the average was above the 70% level of acceptability.
Finding
MGMT 4370: Operations Management
The concepts were assessed across four exams and the overall score was accetable in relation to the 70% standard.
Finding
MGMT 4370: Operations Management B
92.3% of the management students achieved a 70% or higher on the assessment of their knowledge in the area of operations/supply chain management.
Indicator
Essay Questions Will Cover Operations Management, Supply Chains, And Projects.
Essay questions in a testing environment will be used to evaluate students' understanding of operations, supply chains, and project management.
Criterion
70% Of Majors Criterion For The Management Of Operations, Supply Chains, & Projects
70% of management majors will achieve or surpass a 70% performance level on the associated indicator.
Finding
MGMT 3327 Management Of Innovation & Technology
Learning Objective 5: 90.2% (7/22 majors) of students answered the questions correctly.
The OM faculty met the last week in September 2015 and we evaluated the results from our previous assessment. There were a few questions that we felt could be better framed and we are working on those now. They will be updated for the next assessment.
1. Develop and share a teaching aid to standardize the content presented to student across all sections in concerning the area of Process. Jason Riley and Kevin Sweeney 2. Develop and share a teaching aid to standardize the content presented to student across all sections in concerning the area of Product Design. William Ellegood and Jerrine Baker 3. Share and train other OM faculty in a simulation teaching aid for Forecasting techniques. Kevin Sweeney
Objective
Students Will Understand The Principles And Concepts Relating To The Strategic Management Of The Firm, Its Resources, And Its Environment
Key concepts associated with this objective are internal and external (environmental) analysis, competitive advantage, competitor analysis, value chain analysis, SWOT, Resource-Based View, competitive strategy, strategic types, and others key to understanding the strategic analysis process and firm competitiveness.
Indicator
Course Embedded Questions On Exams In Strategic Management
Embedded questions on exams in course sections will be used to evaluate students' understanding of the key concepts and processes of strategic management
Criterion
70% Of Majors Criterion For Strategic Management
70% of management majors will achieve or surpass a 70% performance level on the associated indicator.
Finding
MGMT 4390: STRATEGIC MANAGEMENT
Concepts were assessed using embedded data and the overall average exceeded 70%.
Indicator
Comprehensive Written Strategic Analysis Of A Firm
This is a comprehensive written assessment of a firm that demonstrates the student's application of multiple tools to discern the strategic position of a firm and formulate recommendations for its future direction.
Criterion
70% Criterion For Strategic Management
70% of management majors will achieve or surpass a 70% performance level on the associated indicator.
Finding
MGMT 4390: STRATEGIC MANAGEMENT B
This data was assessed using performance on a written, multi-firm Competitor Analysis. The criterion 70% was met and exceeded.
Action
Outcomes Review
While the Strategy faculty were pleased that the outcomes surpassed the established standard, collectively it was felt that, with better plannng, we could do a more thorough job in collecting data in a timely manner. Toward that end, we have committed to do so in the forthcoming academic year, 2015-2016.