Increase Student Participation In Office Operations
The Controller's Office will evaluate ways to incorporate and increase student participation in office operations. This will include hiring new positions and creating specific programing with COBA.
Objective
Expand Student Employment
The Controller's Office will evaluate current personnel needs and department operations to determine where we can enhance student participation in operations.
KPI
New Student Positions
• Increase student employment from 2014 to 2015. • Calculate dollar and/or operational efficiency impacts.
Result
Increased Operations
We have increased our student workers and we are continueing to do so. In the Controller's Office, we were able to not fill a vacant full time position by hiring a student who is an accounting major to fill the majority of those duties.
Action
Continue To Look For Areas For Increased Student Employment
We will continue to look for areas that basic jobs can be delegated to student workers so that our full time staff has more time for higher level work.
Goal
Increase Efficiency Of Operations
The Controller's Office will develop and deploy automated solutions.
Objective
Increase Use Of PerfectForms Or Other Workflow System
The Controller's Office will work to evaluate paper based forms to determine the best method for automating the process into an online form that contains appropriate workflow.
KPI
Automated Processes
• Improve Disbursement & Travel Forms that are all paper-based at this time. • Automate journal entry process used by departments for correcting financial accounting.
Result
Automated Journal Entry Process
After extensive research of the possibility of automation, we have decided that the time and effort to maintain the system is not beneficial. We currently have delegated all journal entry to a student employee. One possibility we will explore is a shared email box to avoid paper delivery of the vouchers.
Action
Electronic Submission Of Journal Vouchers
Explore possibilities for electronic submission of journal vouchers.
Goal
Data Driven Decisions
Develop and implement reporting tools and reports that help identify ways university operations can become more efficient and effective.
Objective
Benchmarks And KPI's
The Controller's Office will identify a variety of HE specific bechmarks (or private sector if applicable) and develop KPI metrics that monitor and compare institutional performance.
KPI
Departmental Efficiency/Effectiveness
• Identify industry specific benchmarks and develop related KPI's.
Result
Data Driven Decisions
We have worked to identify benchmarks that are used in Texas Higher Ed and make sure that we are in line with those calculations.
Action
Data Driven Decisions
Continue researching benchmarks that are applicable to SHSU.