Veterans Resource Center (VRC) will try to have it's own operating budget.
Objective
Improve VRC Service
With the VRC having it's own budget this will allow us to do more for our staff and students. We will truly be recognize once and for all as our own department.
KPI
Budget
We will submit a proposal to SHSU administration for our own budget.
Result
Budget Approved
Our Budget was approved.
Action
Budget Approved
VRC was approved for it's own budget starting on September 1, 2015.
Goal
Technology Enhancement
To utilize Banner software features and functionality to increase efficiency and improve the Hazlewood act award process.
Objective
Paperless Processing
Increase efficiency by reviewing electronic documents rather than hard copies for the verification process.
KPI
Increase Number Of Files For Hazlewood Processing
We are taking the steps to implement a paperless process for Hazlewood students. The paperwork at this time would still have to be filled out and printed but we will store the documents within Banner. This will also allow us to get rid of the two filing cabinets that we currently hold in our space for the Hazlewood students. Also students will now be able to turn in Hazlewood requests even if they do not have everything that is required. In the past students would submit paperwork to us that was incomplete and we would have to shred it since it was incomplete and did not have a system where would could track everything. Once the student got everything they needed they would have to resubmit all paperwork. Now they will not have to do this. This will increase efficiency, reduce delays and mistakes, and increase the number of files completed for verification. With less time needed to process paperwork, our staff will be able to spend more time personally contacting students who need to make corrections to their files.
Objective
To Further Expand Banner Software Features And Functionalilty On The Hazlewood Act Award Process.
We have been working on the Hazlewood Act approval process for over a year. By working on it we know have enchance the process for the students and the VRC.
Action
Increase Number Of Files For Hazlewood Processing
We have taken the steps the past two years to implement a folderless process. We only now need a couple of more reports written thru IT and we will be able to close this goal.