Continued from the previous year the goal is to improve a new registration process for Orientation. The registration system implementation process will begin in hopes to having a new registration system for students entering Fall 2016.
Objective
Third- Party Software For Registration
A third-pary software program to manage new registration for Orientation will be chosen and implemented with help of IT@SAM.
KPI
Registration Via Third-party Software
A third-party software will be researched and implemented to assist with registration and tracking of students attending New Student Orientation. The registration system will allow students and families to make reservation updates and additional payments if needed. The registration system will communication with Banner to effectively produce reports for New Student Orientation and other University constituents.
Result
Registration Update With IT@SAM
After meeting with representatives for IT@SAM we have determined that working with IT@SAM to update and rebuild programs and reports needed for Orientation would be the best way to move forward.
Action
Building Registration With IT@Sam
We are currently working with IT@SAM to eliminate reports and begin building the registration system in phases. The expected system will be developed in two phases while insuring current reports are not eliminated.
Goal
Online Orientation Update - Continued
Online Orientation will be revamped to increase user satisfaction.
Objective
Update & Satisfaction
New Student Orientation will recieve an update to the program and users will rate their satisfaction to the assessment above average in their transition to SHSU.
KPI
Satisfaction
Participants of the assessment will rank the online assessment above average and indicate its benefits in their transition to SHSU.
Result
Assessment Outcome
Assessment portion was not completed and an update to the content of Online Orientation was completed.
Action
IT@SAM Orientation Update
As the updates to the Orientation Registration system are completed so will the Online Orientation. We are currently working with IT@SAM to update our Orientation Registration. The complete Online Orientation Update with the assessment is scheduled to be completed in phase two of the Orientation Registration Update.
Goal
Maintain An Effective New Student Orientation Program For Students And Their Families
Plan and implement an effective New Student Orientation Program for incoming freshman and transfer students and their families.
Objective
Student/Family Satisfaction
Students and their families attending New Student Orientation will report having been assisted and satisfied with their transition into Sam Houston State.
KPI
New Student Orientation Evaluation
Students attending New Student Orientation will complete an evaluation. The evaluation is on a Likert scale of a 4-point or 5-point scale. The goal is to be rated higher than three (above average). The evaluation will leave opportunities for comments in efforts to recieve positive criticism from those who've attended.
Result
Orientation Evaluation
Students and families recieved the New Student Orientation Evaluation after their attendance to Orientation. The evaluation was sent a week after their attendance. Students and families were satisified with the program giving sessions a 3 or higher. Students and families also felt more prepared in attending Sam Houston State and sending their son or daughter to Sam Houston State.
Action
Evaluation Participation
While satisfaction of the New Student Program was seen in the responses of the evaluation the New Student Orientation Staff would like to see a higher response rate from the survey. The focus for the remaining years will be not only satisfaction from participants of the New Student Orientation Program but for a higher response rate as well.