Maintain a culture of excellence in a supportive and collegial environment. This is number 4 of the SHSU institutional goals.
Objective
Department Reorganization
The Department of Residence Life will reorganize the three areas under its umbrella, adding additional staff and reclassifying positions in order to better meet the needs of our residents.
KPI
Reclassification Of Several Current Positions Within The Department
The reclassification of several current employees is necessary in order to provide appropriate leadership and support for the department as we expand our living-learning communities and conference/camp programs
Result
Initial Reclassification Of Director And Assistant Directors
The position of Director of Residence Life was reclassified in June 2013 to Executive Director of Residence Life and Living-Learning Programs. The Assistant Director for Business Operations was reclassified to Director for Residence Life Business Operations and Technology in October 2013. The Assistant Director for Student Development Programs was reclassified to Associate Director for Residence Life Student Development Programs, also in October 2013.
Result
Reclassification Of Coordinators To Assistant Directors
A reclassification of three existing Coordinators to Assistant Directors was completed March 2013.
Result
Additional Assistant Director Positions Created
Permission was obtained to create two new Assistant Director positions - Assistant Director for Hall Staff and Community Development, and Assistant Director of Marketing and Guest Services in February 2013.
Action
Continued Steps Toward Completing Reorganization
The two positions not yet reclassified are that of the Assistant Director for Maintenance and Facilities and the Foreperson I. The intent is to make that Asst Director position a Director, but extra training is being given to the person occupying the position to gain extra credentials to satify HR prior to reclassification. The Foreperson I position will be then reclassified as a Senior Assistant Director for Facility Operations.
An additional Assitant Director for Facility Administration position will be created, as well as two more Maintenance positions; one as Key Specialist and one as Laundry Maintenance.
Goal
Develop Campus Physical Facilities And Infrastructure
Continue to develop campus physical facilities and infrastructure. This is number 9 on SHSU institutional goals.
Objective
Improve Residence Life Technology Infrastructure
Residence Life will update and maintain an ongoing list of technology needs and use the appropriated budget to assess and meet those needs in a timely manner.
KPI
Demonstrated Student Satisfaction And Staff Effectiveness
Students will demonstrate satisfaction with technology processes related to housing business needs with their response on an end-of-year assessment/survey in May.
Result
End Of Year Survey Results
The specific question regarding technology unfortunately only related to internet access. 33.68% of the respondents were very satisfied and 31.43% were somewhat satisfied with their internet access (total of 65.11% satisfaction)
Action
Change Questions On Survey
We intend to change the questions on next year's survey to get more specific information regarding using technology for students' academic and business needs
Goal
Encourage Student Participation Through Satisfaction With Programs And Services
This will support the Institutional goal of "Promoting a stimulating learning environment through the integration of academic settings, campus culture and service." The Department of Residence Life offers programs to residence hall students to foster personal growth and development in order to enhance their educational experience.
Objective
Demonstrate Student Satisfaction
Residence Hall students will show an overall satisfaction for residence hall programs
KPI
End Of Year Student Survey Will Show Positive Results From Hall Programming
Residence Hall students will show an overall satisfaction rate of at least 60% for residence hall programs on the End of Year survey
Result
End Of Year Survey Results
According to the End of Year Survey resuts, 34.97% of the respondents were very satified with hall programming, and 48.22% were somewhat satisfied with hall programming.
Action
Continue With Same Model/method Of Hall Programming
We will continue with the same model/method of hall programming given the total 83.19% satisfaction rate
Objective
Increase Resident Student Participation
Residence Life will keep records of attendance at hall programs to track if programs/services are being utilized from year to year.
KPI
Student Participation Numbers Will Stay Level Or Increase
Student participation will be reflected by attendance at residence hall programs. If students are satisfied with programs and services, attendance should stay level or increase.
Result
End Of Year Survey Results
According to the survey results, 56.88% of the respondents had attended 1-3 hall programs, while 26.99% had not attended any programs.
Action
COntinued Metod/model Of Programming
Increased attendance would indicate that we are doing a good job here and should continue with the same model/metod of hall programming