OATdb Archive - Sam Houston State University

OATdb Archive

2013 - 2014

Office Of Student Services Research And Assessment

Goal

Professional Development Of Divisional Staff

The office of student services research and assessment will be committed to assisting divisional staff in creating meaningful assessment projects as well as further their professional development through a series of presentations, lectures, webinars/seminars.

Objective

Development And Promotion Of Programs

Divisional staff, including student employees, will enhance their existing knowledge as well as gain new information regarding student services assessment, research, and development topics by attending seminars, presentations, and webinars.

KPI

Training Sessions

A variety of assessment-related presentations, webinars, and seminars will be offered during the 2012-2013 academic year. A survey will be administered at the conclusion of each event thereby measuring the effectiveness and participant's satisfaction with the program. Each survey will allow for feedback regarding topics to be offered in future training as well as general comments about the presentation.

Result

Training Session Evaluation

Action

Program Results

A total of nine programs were conducted during the 2013-14 period. Based upon the survey results, it was determined that there was replication of several programs offerred by the Division of Student Services and other campus programs (i.e. Human Resources and the University's Assessment office. For these reasons, more collaboration will take place with other campus departments in providing seminars and training that will not be replications. The Division will continue to offer programs that are exclusive to Student Services.

Goal

Annual Assessments

The Office of Student Services Research and Assessment will assist division departments will completing annual assessments to meet deadlines.

Objective

Complete Annual Assessments

Division departments will meet deadlines for having annual assessment results posted to the online assessment tracking system (OATDB).

KPI

OATDB Entries

Department entries in the OATDB will serve as the indicator. By September 1, 2013, 100% of departments will have the OATDB entries complete.

Result

OATDB Entries

As of September 30, 20014, only three departments had failed to complete their entries.

Action

OATdb Entries Timeline

As of September 30, 20014, only three departments had failed to complete their entries. These departments were notified and follow-up will occur on the date of closing, October 1, 2014 if all entries have not been made.

Update to previous cycle's plan for continuous improvement

All topics that were proposed previously were offered with the exception of ethics. This subject was offered by the University's Human Resources Training module. Because interest in attending presentations that duplicated other on campus course offerings seemed to decline, more focus will be placed on training erlated only to assessment and research within the area of Student Affairs. If other topics are of interest, effort will be made to include those in upcoming presentations.

Plan for continuous improvement The Division of Student Services participated in the University's Meta Assessment . The Division was the only division other that Academics to participate. Although the Division had an overall completion rate of 80.77%, the goal for next year will be 90% or above. The Assessment Committee will meet every month to monitor progress within the departments and offer assistance when needed. The Office of Research and Assessment will continue to explore ways to maximize available resources and request additional funding.