OATdb Archive

2013 - 2014

Money Management Center

Goal
Educational Personal Finance Outreach
The Student Money Management Center will provide effective personal financial outreach programming.

Objective
Increase Student Knowledge Of Personal Finance Through Outreach Programming
The Student Money Management Center will increase students' knowledge of personal finance-related topics suggested by the State of Texas Senate Bill 1590:  budgeting, credit cards, spending, saving, loan repayment and consolidation, taxes, retirement planning, insurance, and financing of healthcare and other benefits.

Indicator
Program Assessment Surveys
The program assessment results for specified activities will serve as evidence of the successful completion of this objective.

Criterion
Student Knowledge Increased Through Classroom Outreach
Students who attend classroom presentations and classroom workshops provided by the Student Money Management Center will increase their knowledge they learned by attending the program. This will demonstrate the effectiveness of the Student Money Management Center's outreach programming on student learning of personal finance topics relative to the topics suggested by State of Texas Senate Bill 1590:  budgeting, credit cards, spending, saving, loan repayment and consolidation, taxes, retirement planning, insurance, and financing of healthcare and other benefits.

Finding
Classroom Outreach Successful
Forty-three classroom workshops were presented.  Of the 978 students in attendance, 954 students completed the survey.  Of the 954 students surveyed, 86.27% indicated they had learned a specific piece of personal finance knowledge by attending the program.  Student count of  personal finance topics learned in classroom outreach:  Budgeting:  500; Credit 145; Loans:  77; and Retirement Planning: 1.

Criterion
Student Knowledge Increased Through Outreach Programming Events
At least 80% of students who attend Student Money Management Center provided outreach events such as monthly workshops, will indicate a specific piece of personal finance knowledge they learned by attending the program. This will demonstrate the effectiveness of the Student Money Management Center's outreach programming on student learning of personal finance topics relative to the topics suggested by State of Texas Senate Bill 1590:  budgeting, credit cards, spending, saving, loan repayment and consolidation, taxes, retirement planning, insurance, and financing of healthcare and other benefits.

Finding
Outreach Programming Events Successful
Thirty outreach programs were presented.  Of the 479 students in attendance, 436 students completed the survey.  Of the 436 students surveyed, 88.07% indicated they had learned a specific piece of personal finance knowledge by attending the program.  Student count of personal finance topics learned in outreach programming events:  Budgeting: 247; Credit: 65; Student Loans: 65; Retirement Planning: 1; Insurance: 6.

Criterion
Student Knowledge Increased Through Financial Literacy Week Event
At least 80% of students who attend Financial Literacy Week 2014, will indicate a specific piece of personal finance knowledge they learned by attending the program. This will demonstrate the effectiveness of the Student Money Management Center's outreach programming on student learning of personal finance topics presented during the week relative to the topics suggested by State of Texas Senate Bill 1590:  budgeting, credit cards, spending, saving, loan repayment and consolidation, taxes, retirement planning, insurance, and financing of healthcare and other benefits.

Finding
Financial Literacy Week Did Not Meet Target Goal
Per event tracking, 888 students were in attendance for Financial Literacy Week.  Of these students, 542 completed the survey.  Of the 542 students surveyed, only 68.2% indicated they had learned a specific piece of personal finance knowledge by attending the program.  Student count of personal finance topics learned at Financial Literacy Week Events:  Budgeting: 219; Loans: 70; Investing: 40; and Retirement Planning: 41.

Action
Amend Financial Literacy Week Survey Form And Preview External Presentations
Although the Student Money Management Center met the goals regarding classroom presentations and outreach programming, we will continue to add to the breadth and depth of student knowledge by increasing level of staff and peer knowledge as well so that a wider range of topics are available.  In particular, the topic identity theft needs to be incorporated into more classroom, workshop and Financial Literacy Week activities to increase the potential level of learning on this topic.  There are also two items that will be addressed to improve Financial Literacy Week performance levels.  The survey form will have to be more compact and direct.  Students checked boxes indicating excellent program; but, did not fill in the blank line to indicate item learned.  In addition, external speakers will be interviewed about topic matter included to ensure the presentation connects the line between topic and financial learning.

Goal
Educational Personal Financial Coaching Services
The Student Money Management Center will provide effective personal finance counseling services to Sam Houston State University students.

Objective
Increase Student Knowledge Of Personal Finance During One-on-One Financial Coaching Sessions
The Student Money Management Center's personal one-on-one financial coaching sessions will increase students' knowledge of personal finance related topics suggested by State of Texas Senate Bill 1590:  budgeting, credit cards, spending, saving, loan repayment and consolidation, taxes, retirement planning, insurance, and financing of healthcare and other benefits.

Indicator
Financial Coaching Session Survey
The financial coaching session assessment results will serve as evidence of the successful completion of this objective.

Criterion
Student Knowledge Increased Through Peer Financial Coaching Sessions
At least 80% of students will be able to name at least one personal finance topic they learned during their one-on-one session with a Student Money Management Center Peer Financial Coach. This will demonstrate the effectiveness of the Center's peer financial coaching services on student learning.


Finding
Peer Coaching Sessions Met Objective
Twenty-three students attended peer coaching sessions.  Twenty students completed surveys.  Of these 20 students, 95% learned personal financial information.  Student count of personal finance topics learned during peer financial coaching sessions:  Budgeting: 18; Saving: 1.

Criterion
Student Knowledge Increased Through Professional Financial Coaching Sessions
At least 80% of students will be able to name at least one personal finance topic they learned during one-on-one financial coaching sessions with a Student Money Management Center professional coach. This will demonstrate the effectiveness of the Center's professional money coaching services on student learning related to topics suggested by the State of Texas Senate Bill 1590:  budgeting, credit cards, spending, saving, loan repayment and consolidation, taxes, retirement planning, insurance, and financing of healthcare and other benefits.

Finding
Professional Coaching Sessions Met Objective
Two hundred and ninety three students attended coaching sessions with professional staff coaches.  Two hundred students completed surveys.  Of these two hundred students, 97% learned personal financial information.  Student count of personal finance topics learned during professional coaching:  Budgeting: 135; Investing: 5; Loans: 49; Credit: 5.

Action
Increase Overall Coaching Sessions By 10%
The Student Money Management Center will continue to increase the overall number of coaching sessions.  The object is to increase an additional 10 percent over 2013-2014.

Goal
Increase Awareness
The Student Money Management Center will continue to raise awareness of our services to the University Population.

Objective
Increase Microsession
The Student Money Management Center will conduct at least 100 microsessions during the 2013/14 fiscal year.

KPI
Titanium Software- Microsessions
The Student Money Management Center will utilize the Titanium software to measure the quanitity of microsessions during the 2013/14 fiscal year.

Result
Microsession Goal Met
The Student Money Management Center conducted a total of 160 microsessions during the 2013/14 fiscal year.

Action
Survey Form And Prior Review Of Microsessions
The quantity of microsessions is adequate; however, the number of microsessions still needs to increase when compared to the total student population. The Student Money Management Center's goal will be to increase microsessions by 10 percent during the 2014/15 fiscal year.


Update to previous cycle's plan for continuous improvement

Scoring sheets were amended with the fill-in blank for what students learned was moved to the top.  In addition, SHSU workshops were routinely previewed and scored to ensure quality financial literacy information was delivered in the workshop product.  Workshops were assessed at two levels:  1) Development and Content and 2) Presentation and Content.


Plan for continuous improvement As a result of the outreach and classroom presentations, the majority of students who attended were able to indicate at least one specific piece of information they learned by attending. However a weakness still exists  in the Financial Literacy Week workshops.  The first thing is that many students attend the workshops that do not complete surveys.  Also, student knowledge reported does not indicate an increase in personal financial literacy.  A new card will be developed which is not as lengthy to complete; but, which still indicates knowledge is gained. In addition, another method will be reviewed for confirming student attendance at the end when collecting survey data.  There were also some speakers that were not able to speak at the last moment.  The SMMC will ensure back-up presentations are in place in case unexpected situations arise (i.e. speaker no-shows).  The SMMC will also implement a new process for speaker selection to ensure quality information.