Number Of Sections Of Classes Offered During The Day At TWC
Daytime sections of classes will increase at The Woodlands Center.
Objective
Increase The Number Of Sections Of Classes Offered During The Day At The Woodlands Center
Work alongside the academic departments to increase the number of classes offered during the day at The Woodlands Center.
KPI
Increase In Number Of Day Sections
It is expected that there should be approximately a 10% increase in SHSU day classes at The Woodlands Center (5 each semester).
Result
Number Of Sections Of Classes Offered During The Day
Spring 2014 day course offerings were up 29% from Spring 2013, however Fall day course offerings fell 13% from 2013 to 2014. We reached the goal of at least five additonal courses in the Spring semesters (31 in Spring '13 to 40 Spring '14) but decreased by five courses in the Fall (41 Fall '13 to 36 Fall '14).
Action
Continue To Work On Increasing Day Classes
Continue to work with the Deans & Chairs to increase day course offerings in the Fall & Spring semesters by an additonal five (5) courses each semester.
Goal
Student Activities Offered At The Woodlands Center
Number of student events, programs, and presence at The Woodlands Center.
Objective
Increase The Number Of Student Events, Programs, And Presence At The Woodlands Center
Work closely with the Student Activities Office, various student groups, as well as with The Woodlands Center Student Ambassadors & Bearkats of The Woods student groups to increase the number of student events, programs, and presence at The Woodlands Center.
KPI
Student Activities Offered At The Woodlands Center
Using survey self-report data, assess students interest in various possible activities.
Result
Number Of Student Events, Programs, & Presence At The Woodlands Center
We worked closely with many of the units & departments on the main campus & The Woodlands Center to develop student activities. A Faculty Advisory Committee was formed and helped develop a new Speaker Series & a Student Research Conference. Overall, the activities grew from 64 events in 2012-2013 tp 87 in 2013-2014 resulting in a 34% increase.
Action
Student Events
Continue to work with the Faculty Advisory Committee to plan new activities for Academic Year 2014-2015. Develop new programs with the Honors College, Career Services, new student organizations, & Graduate Studies for 2014-2015.
Goal
Continue To Assess Student Satisfaction With The Student Services Offered At The Woodlands Center
Continue to measure the student satisfaction with the student services offered at The Woodlands Center.
Students will utilize facilites and programs at TWC.
Objective
Student Satisfaction With Student Services Provided At The Woodlands Center.
Students will be satisfied with the quality of student services provided to them at The Woodlands Center.
KPI
TWC Student Satisfaction Survey
It is expected that the level of satisfaction of the services provided to The Woodlands Center students will be 85% or greater.
Note: The Woodlands Center Student Survey attached. Note: The Woodlands Center Student Survey Results attached.
Result
Student Satisfaction Rate
The student survey revealed that each of the four service satisfaction measures for customer satisfaction exceeded 85%. * Computer Support - 92.7% students satisfied rating * Library - 96.1% students satisfied rating * Aramark P.O.D. - 92.3% student satisfied rating * One Stop Center - 90.7% student satisfied rating
Action
Retool Student Survey
This year we will retool the Student Survey to gather additional data. We will also learn more about getting the most out of Survey Monkey & putting together a better survey.