OATdb Archive - Sam Houston State University

OATdb Archive

2012 - 2013

Veterans Resource Center

Goal

SHSU Veterans Resource Center Communication Plan

Send emails to applied Veteran students

Objective

Veteran Communication

Develop an email plan to send out to students who have indicated they are a Veteran on the ApplyTexas application.

KPI

Communication Plan

We will develop communication plans to send to Veteran and dependent students when they apply to the school.

Result

Communication Plan

We develop a communication plan to send out to veterans and dependents who indicate that on the ApplyTexas application.

Action

Communication Plan

Goal has been met.

Goal

SHSU Veterans Resource Center Staff Increases

Hire additional VRC counselor

Objective

Hire Additional Veterans Resource Center Counselor

To hire an additional VRC counselor for our center

KPI

SHSU VRC Additional Staff

To hire an additional staff member for the Veterans Resource Center

Result

Veterans Counselor Is Hired

We were able to hire one additional staff member to the VRC staff.

Action

Retire Goal

Goal was met.

Update to previous cycle's plan for continuous improvement

Veterans Resouce Center (VRC) began assesssment during the 2012-2013 year and therefore there is not adequate data for comparison at this time. VRC will have data to compare for the 2013-2014 goal assessment.

Plan for continuous improvement I will continue to make the communicatin plans better for the incoming students. I will sent out a survey to them to ask them what was helpful and not helpful on the survey. I was able to retire one of my goals due to the new hire for the Veterans Resource Center.