Continually improve the support services to internal constituents.

To enhance crime prevention and safety across campus.

To enhance crime prevention and safety across campus, the University Police Department will actively engage in making presentations.  These presentations are normally requested through the Department of Residence Life, Enrollment Management, and other requesting departments.  The purpose of these presentations is to inform the campus community of current trends recognized by this department and to provide general advice.  In order to evaluate this, our department will compare crime statistics for reported on campus crimes and conduct a survey of the participants who attend the presentation made by the officer.  The purpose of the survey will be to evaluate how the material is received and if the program needs changes. Presentations will be rated Above Average on all survey questions.

In our presentations to students the forms that were distributed for evaluations were never returned to our department.  In working with the different departments that we are requested to do presentations for we will need to develop a system in which to help increase the number of evaluations returned.  However, it should be noted that we continue to receive anecdotal data and numerous compliments and we are asked to repeat the presentations made.

Additionally, this year we have worked with PACE Center in making presentations to faculty and staff in reference to critical incidents on campus.  The current figures show that 82% of those responding could name at least two ideas presented in the seminar; 100% could name at least one idea presented in the seminar; 87% could identify and idea that they wanted to implement in their individual area; mean satisfaction rating was a 4.7 out of 5; and overall satisfaction was 4.9 out 5.  Several weaknesses were identified that have been incorporated into the current presentation.

During the 2012 - 2013 year, a stuctured evaluation form was handed out; however, we did not receive back from students who attended our presentations.  We will have our presenters provide the form prior to the presentation and attempt to collect them at the end.  Our collaboration with the PACE Center has been a great success based on the responses they have received through thier evalation process that included our deparment and we will continue to work with PACE in our endeavours.

Efficient use of resources

Provide efficient operations in comparison to similar Universities.

The University Police Department will evaluate and compare number of students enrolled in a similar university and the number of full time police officers who work at the institution.  This comparison will help the department to evaluate and compare how other university police department personnel compare to current full time officer to student ratio.

Currently, through our experience, our administrative staff has noted that other university police departments are set up in a similar manner and provide the same basic services as we do.  Also, departments outside of university law enforcement gauge population to officer ratios to help determine a need for officer resources.  A general number that is used for comparisons is one officer for every 1,000 in population (students/ faculty/staff). SHSU UPD’s ratio/population will be comparable (1/1000 = 5.5%) to other universities our size or even lower (ideal = 1/800 = 4.5%).    

We continue to meet our ideal ratio of one officer to 1000 students.

The department will evaluate the number of parking citations issued to the number of parking citations that are paid per year.  Although this is not a main staple of our budget, the parking citation revenue is used to offset the revenue not generated through the sale of parking permits.  This indicator can provide trends and better help plan for future budget needs. Our ongoing goal for the future is to have $250,000 in reserve for infrastructure maintenance.

At this time projected revenue appears that it will meet or exceed the projected 1.8 million in revenue.  We have noticed that the number of parking citations issued has decreased from the previous year; however, the we have seen an increase in the percentage of daily revenue generated by hourly parking useres in the Sam Houston Parking Garage.  We continue to observe environmental factors that include a number of students who take advatage of close apartment complexes (walking distance) and shuttle services that are provided by the apartment complexes.

For Fiscal 13, our department still maintained a 1 officer to 1000 students.  However, this number includes all officers that work for our department.  Using this number does not take into account the officer actual duties while at work (administrative vs actual police work).  The police department will need to examine how they look at these number more specifically. 

During Fical 13 (based on currenty availabe numbers), Parking & Transportation met the projected revenue goals.  Our goal for Fiscal 2014 will be to meet the same projected revenue since parking permits prices did not rise and attempt to build the reserve fund for infrastructure maineneance.