To provide affordable, quality education to a diverse population by recruiting and enrolling qualified freshman, transfer, adult learners and graduate students for admission.
Objective
Competitive Marketing Team
Streamline the graduate admissions enrollment process by hiring a graduate e-communication person to implement Hobson's in the admissions process
KPI
Qualified Communications Staff
Qualified staff hired. Communication plan used with prospective graduate students from inquiry through enrollment.
Result
Graduate Admissions Staffing
Mary Pascarella was hired as Associate Director of Enrollment Management to implement Hobson's communications for graduate admissions.
KPI
Online Communications For Graduate Students
Create the initial foundation of the yield rates from application to acceptance for graduate students through online communication.
Result
Digital Marketing Delayed
Digital marketing was delated in starting for Fall 2013 enrollment. The marketing efforts began in July 213 for Fall 2014 enrollment efforts.
Action
Communication And Recruitment
Professional consultation from an outside firm provided action recommendations for effective communication, recruitment and marketing to lead to successful enrollment of graduate students. The audit report also recommended that the Graduate Admissions office report to Enrollment Management. This transition was completed in August 2013. Additional assessment for this area will transfer to the Assistant Vice President for Enrollment Management and Graduate Admissions.
Goal
Qualfied Workforce
To meet the student enrollment, graduation and employment goals in response to national, state, and regional demand by preparing an educated workforce.
Objective
Career Services
Develop a plan to integrate the services of Career Services into the university retention plan using best practices from University Leadership Council.
KPI
Structure Changes
Change structure of services by identified areas
Result
Liaison Counselors
Liaison counselors will be identified and hired to work with the colleges of business administration, criminal justice, and education.
KPI
New Reporting And Organizational Chart
Career Services will change their supervisory reporting structure and organizational chart to include reclassifications and additionals of positions.
Action
Staffing Changes
Current career counselor, Cenaiyda Carranza will oversee four career counselors. Three new career counselors will be hired as liaisons the colleges of criminal justice, education, and business administration. Assistant Director Vinessa Mundorff will supervise an employment specialist Greg Monteith. Staffing and organizational changes are complete. This goal is retired.
Goal
Centralized Data Source
To serve as a centralized source for the analysis and dissemination of institutional data to support planning, review, and informed decision making.
Objective
Administrative Assessment
Institutional Effectiveness to pilot the new administrative assessment plan in the Registrar's Office for future implementation to a scheduled timeline of other administrative units.
KPI
Assessment Of Registrar's Office
Provide continuous improvement criteria and action items for the Registrar's Office.
Result
Staffing
Lack of qualified staffing has postponed this result. Staff hired to administer administrative assessment. Future assessment will be completed by Institutional Effectiveness.
KPI
Timeline
Timeline for the other units' review process.
Result
Delayed Timeline
Lack of qualified staff has delayed this project until the upcoming academic year.
Action
Assessment Postponed
Administrative assessment of the Registrar's Office will occur in academic year 2013-14. This Administrative Assessment goals will be reported in future OATDB cycles in the area of Institutional Effectiveness.