Transfer scholarships will be given more expediently, and transfer student enrollment will be increased.
Objective
Award Transfer Scholarships
Eligible students who transfer to SHSU from other universities or community colleges will be awarded scholarships.
KPI
Percentage Of Transfer Scholarships Awarded
The percentage of transfer scholarships awarded will serve as the indicator of success. 95% of Transfer Scholarships will be successfully awarded.
Result
All Transfer Scholarships Awarded
100% of 12-13 allocation of transfer scholarships were awarded.
Action
Retire Goal
Goal will be restructured and submitted again.
Objective
Increase Transfer Student Enrollment
To increase transfer student enrollment over past year, SHSU will analyze transfer student trends.
KPI
Transfer Enrollment
The objective will be measured by the actual transfer enrollment difference between 2010-2011 and 2011-2012. The goal is to increase transfer enrollment by 5% over the past year.
Result
Transfer Enrollment Increase
Uncertified for transfer student enrollment reports indicate 4% increase. Goal will be carried forward.
Action
Retire Goal
Goal has been met
Goal
Oversight For Areas In Enrollment Management
Provide oversight to the six areas of Enrollment Management placed under the Assistant Vice President for Enrollment Management.
Objective
Undergraduate Admissions
Increase efficiency of Office of Undergraduate Admissions
KPI
Reduce Number Of Student Complaints Surrounding Admission Processes
Work to decrease complaints surrounding the admissions process.
Action
Change In Reporting Structure
Admission no longer reports to me. Retire goal.
Objective
Financial Aid
Increase efficiency of Financial Aid Office.
KPI
Reduction In Number Of Student Complaints
Reduce student complaints
Result
Retire Student Complaint Goal
Due to restructuring in Enrollment Management Division, this goal was unable to be measured.
Action
Review Process To Improve Efficiency
Continue to review aid processing, phone call levels and foot traffic to improve efficiency.
Objective
Registrar
Increase efficiency of Registrar's Office
KPI
Reduce Student Complaints
Reduce the number of student complaints
Result
Retire Goal
Due to restructuring in Enrollment Management Division, this goal was unable to be measured.
Action
Retire Goal
Goal will be reorganized.
Objective
New Student Orientation
Increase efficiency of Office of New Student Orientation
KPI
Increase Orientation Attendance
Increase orientation numbers.
Result
Increased Numbers Recorded
Freshman Students up 1.57% Freshman Guests up 12.83% Participation in the Sibling Program was 91 (this is a new program) Transfer Students up 36.39% Transfer Guests up 37.55%
This is an increase from summer 2012
Action
Retire Goal
We will work to continually increase numbers and efficiency but this goal is officially met.
Objective
Visitors Center
Increase efficiency of Visitors Center.
KPI
Increase Campus Visitor Satisfaction
Increase campus visitor satisfaction
Result
Structure Change
Due to restructuring in Enrollment Management Division and additional departmental reports being moved to the Visitors Center, this goal was unable to be measured.
Action
Retire Goal
Goal will be resubmitted with new KPI's.
Objective
Veterans' Resource Center
Increase efficiency of Veteran's Resource Center
KPI
Continue To Improve The Facilities And Operational Structure
Working to obtain larger space and additional staffing.
Result
Goal Met
The Veterams Resource center obtained a larger facility and have relocated as well as hired an additional staff member to improve efficiency for the office.