The goal of the BBA program in Management is to provide students with a broad base of knowledge in the Management discipline. 380, 381, 374, 471, 480.
Objective
Management Core Concepts And Principles
Students who complete the BBA in Management will demonstrate knowledge of the core concepts and principles of Management and the functions of Management 380.
Indicator
Management Pre-Test And Post-Test
Assessment will be made using pre-test and post-test performance on concepts and principles, and on the functions of Management. 380
Criterion
Management: Improvement On Post-Test Scores
Students will average at least a 50% improvement over the pre-test. The class average on individual post-test questions will be 75% correct. Post-test questions will be included on each unit examination. 380
Finding
Management Findings
One hundred and sixteen principal of management students were assessed to determine their knowledge of management concepts and principles. The average performance on the pretest was 46% correct. Students scored higher on terminology than on the application of concepts and principles. The post-test results showed an improved average score of 84%. It was observed that students score higher on the basic concepts and principles than on the application of the concepts and principles.
Action
Management Actions
The overall performance by the students appears to be very satisfactory. However, the ability of students to apply the concepts and principles in an organizational setting can be improved. These findings will be shared with all faculty who teach this course. This will lead to discussions of various techniques that can be employed to enhance learning in this aspect of management.
Objective
Human Resource Management Practices
Students who complete the BBA in Management will demonstrate knowledge of the practices of Human Resource Management that afford an organization a competitive advantage and the components and functionality of an Enterprise Resource Planning system (SAP R/3) as they pertain to Human Resource Management. 374
Indicator
Human Resource Management Pre-Test, Post-Test, And Rubric
Assessment will be made using pre-test and post-test performance on the practice of Human Resource Management. A rubric will be used to assess skills in the application of SAP R/3. 374
Criterion
Human Resource Management: Improvement On Post-Test And Rubric Scores
Students will average at least a 50% improvement over the pre-test. The class average on individual post-test questions will be 75% correct. Post-test questions will be included on each unit examination. Seventy five percent of Management majors will receive a score of at least acceptable on the SAP R/3 rubric. 374
Finding
Human Resource Management
Two sections of the human resource management course were assessed. The combined pre-test mean was 22.5% and the combined post-test mean was 85.5% There was a significant improvement in both sections, and the target of a post-test mean of 75% was exceeded. It was determined that performance on the following topics needed improvement: affirmative action, types of human resource selection methods, reliability and validity of selection methods, factors affecting job performance, and benefits required by US law. Assessment of student attainment of SAP/ERP skills revealed performance at nearly 100% on each of the four units of instruction.
Action
Human Resource MGT
During the fall of 2010, the learning objectives for human resource management will be reviewed for relevancy. Faculty will make adjustments in the course curriculum to address areas which need improvement. Changes are likely to take the form of student exercises and enhanced examples. This should facilitate the improvement of student learning in these areas. Successful instruction in SAP/ERP will continue.
Objective
Social Responsibility
Students who complete the BBA in Management will demonstrate knowledge of the current views concerning the social responsibility of business and of several ethical principles. 480
Indicator
Social Responsibility Learning Rubric
The assessment process will use a rubric to determine the topics mastered while answering a series of essay questions matching course objectives on ethical principles and the current views of corporate social responsibility. 480
Criterion
Social Responsibility: Rubric
Student performance on the rubric will average at least 70% correct.480
Finding
Social Responsibility Findings
The average of student performance on each basic component was at least 70%. For basic component 1, the percentage of students scoring 70% or better was 73%. For basic component 2, the percentage of students scoring 70% or better was 91%. For basic component 3, the percentage of students scoring 70% or better was 79%.
Action
Social Responsibility
Even though the performance criterion was met, areas for improvement were identified. It was determined that instruction on the following topics needed enhancement: student ability to critically analyze arguments for and against corporate social responsibility and student ability to analyze historical forces influencing ethical values in society as they relate to business transactions. The faculty will make adjustments in the course curriculum to address areas which need improvement. Changes are likely to take the form of student exercises and enhanced examples. This should facilitate the improvement of student learning in these areas. Also, before the fall semester of 2010, the learning objectives for social responsibility will be reviewed for relevancy.
Objective
Global Management
Students who complete the BBA in Management will demonstrate knowledge of the global nature of business today and the forces shaping the evolution of the global market and the process of extending from domestic business operations into global markets. 471
Indicator
Global Management Pre-Test And Post-Test
Assessment will be made using pre-test and post-test performance on the concepts related to the current state of international business and its development as well as the nature of taking a domestic business global. 471
Criterion
Global Management: Improvement On Post-Test Scores
Students will average at least a 50% improvement over the pre-test. The class average on individual post-test questions will be 75% correct. Post-test questions will be included on each unit examination. 471
Finding
Global Management Findings
Thirty-eight items were used for pre-test and post-test comparison. The average performance score on the pre-test was 38%, whereas the average on the post-tests was 78.1% This meets the target of 75% performance level and reflects a 104.5 % improvement.
Individual items on which there was less than average improvement were identified. These included questions on topics such as international product management and international regulation. These parts of the course curriculum have been earmarked for increased focus and particular attention in future offerings of the course.
Action
Global MGT
Portions of the course where student performance was less than desirable will be analyzed to determine if improved instructional methods may be more effective in facilitating the learning process. The learning objectives for global management will be reviewed for relevancy before the fall semester 2010.
Objective
Organizational Behavior
Students who complete the BBA in Management will demonstrate knowledge of how and why people behave in organizations and how to apply the knowledge of human behavior in organizations. 381
Indicator
Organizational Behavior Pre-Test And Post-Test
Assessment will be made using pre-test and post-test performance on concepts and principles of organizational behavior. 381
Criterion
Organizational Behavior: Improvement On Post-Test Scores
Students will average at least a 50% improvement over the pre-test. The class average on individual post-test questions will be 75% correct. Post-test questions will be included on each unit examination. 381
Finding
Organizational Behavior Findings
Two different sections of organizational behavior were assessed. The collective pre-test average was 57.63% whereas the collective post-test average was 81.15%. A substantial improvement was observed in both sections. In fact, both sections surpassed the improvement standard of 75%. It was further determined that the following individual topics require refinement: foundation competencies of organizational behavior, developing and leading teams, and motivation through goal setting and reward systems.
Action
Organizational Behavior Actions
To enhance student learning a more hands on approach will be taken. Exercises will be developed that will allow the students to engage in more experential exercises and role playing. After implementation has occurred, assessment will be repeated. The learning objectives will also be reviewed by the appropriate faculty.
Goal
Management Student Satisfaction
Management students will be satisfied with instruction they receive.
Objective
MGT-Comparison With Aspirant Schools
Management students will be as satisfied with the level of instructions they receive as those students who attend six aspirant schools, schools in the same Carnegie Class, and all schools who participate in the Educational Benchmarking Inc. - Undergraduate Business Exit Assessment.
Indicator
MGT-Educational Benchmarking Inc.- Undergraduate Business Exit Assessment
For over a decade, Educational Benchmarking Inc. has been the premier provider of benchmarking assessments for management education. This organization measures the effectiveness of a program from the student's perspective. Therefore, the opinions of Management students as measured by the Educational Benchmarking Inc. Undergraduate Business Exit Assessment will be used to measure student satisfaction.
Criterion
Management Comparison
The mean satisfaction level of Sam Houston State University's management majors will be in the top 50% when compared to six aspirant schools, schools in the same Carnegie Class, and all participating schools.
Finding
Findings
The mean perception of satisfaction with the quality of the faculty and instruction was indeed in the top 50% when compared to six aspirant schools, schools in the same Carnegie Class, and all participating schools. In fact, Sam Houston State University ranked at least in the top 34% and as high as the top 20% of all three comparison groups.
Action
Actions
These finds support what we believe to be true about the quality of instruction provided to our management majors. We will continue to maintain an environment which fosters quality instructions and an environment conducive to learning. We will also continue to monitor the perceptions of our students.