Provide seamless access to a collection of high quality resources, including print, web-based resources and locally produced content, which meet the curricular and research requirements of the University.
Objective
Access To Resources
Improve the users experience in accessing, retrieving library resources and intellectual content of the University.
Indicator
Re-inventory The Collection
Access Services will improve access to all items in the Main Collection through the re-inventorying project by adding/deleting copies to records, identifying problem records and placing bar codes on items with OCR labels.
Criterion
Re-Inventory
Complete the inventory of the fourth floor between the call numbers HM15 and HQ9999 Complete the inventory of the third floor between the call numbers PS3506 and PT9999
Finding
Re-Inventory Of Main Collection
As of July 7, 2009, the re-inventory project on the 4th floor has been completed through call number HV741 .F648 1991
As of July 7, 2009 the re-inventory project on the 3rd floor has been completed through call number PT2615 .A8 1963
Indicator
Access To Government Documents
Increase access to all federal and state documents through the online catalog, including those not distributed through the depository program, by adding records for all documents received by the Library.
Criterion
Add records for Government Documents
Add records for 100% of the documents received by the library that were not distributed through the depository program.
Finding
Records For Government Documents
Records for 90% of the documents received by the library that were not distributed through the federal and state depository programs were added (some documents are awaiting suitable WorldCat records).
Criterion
Recon of Government Documents
Complete recon of I 19 (US Geological Survey) and begin classification I 29 (National Park Service); add at least 150 records per month to the online catalog.
Finding
Recon Of Government Documents
Recon of paper documents in the 19 (USGS) and I 20 (Bureau of Indian Affairs) sections completed (pre-1995 documents in I 19 classification were cataloged selectively); recon of paper documents in the I 27 classification (Bureau of Reclamation) is nearly completed. More than 150 records per month were added to the online catalog.
Indicator
Access To Digital Resouces
Digital Resources will Implement CONTENTdm collection management software and release to the public
Criterion
Contentdm Implementation
Monitor net traffic and establish baseline number of users to the new CONTENTdm collection management software.
Finding
ContentDM
ContentDM was launched as the Library's digital Management system Spring Semester.Digital Collections received an average of 10.49 visits per day during the last year. This will serve as the baseline for next year.
Criterion
Digital Collection
Add at least two-hundred (200) items to CONTENTdm for use by Sam Houston State University faculty, staff, and students.
Finding
Digital Content
Approximately 175 complete items have been added to the Digital Collections in the last year. This includes items such as the Journal of Business Strategies, in which each item contains approximately 100 pages and 4-6 separate articles. This also includes the Virtual University Corridor exhibit which is a single item, but contains over 200 images. The Digital Resources area met its goal by adding over 200 images to the collection.
Criterion
Special Collections And Archives Digital Collection Policy
A policy is established to define procedures for the addition of materials to Newton Gresham Library's Digital Collections from Special Collections and Archives
Finding
Digital Content Policy
Development of a policy for the addition of material from Archives and Special Collections is not complete at this time.
Indicator
Institutional Repository Establishment
Establish an Institutional Repository in Newton Gresham Library's Digital Collections.
Criterion
Institutional Repository
Add at least thirty (30) new items to Newton Gresham Library's Digital Collections that have been created by Sam Houston State University faculty, staff, and/or students.
Finding
Institutional Repository Content
Approximately 70 complete items have been added to the library's Institutional Repository in its Digital Collections.
Indicator
Access To Collections In Archives
Accurate and understandable access to research and associated materials by Dr. George J. Beto for use by the College of Criminal Justice and other researchers.
Criterion
Re-organization of Beto Collection
Reorganizing, relabeling, digitization of an estimated 875 file folders, 300 photographs, other personal items in eight file cabinets.
Finding
Re-organization Of The Beto Collection
Although this project is on the Archive lists of projects is it currently in limbo because of renovations being made in the Thomason Room where the eight Beto file cabinets are housed. The renovations include replacement of existing lighting with adequate lighting. This electrical work requires the lighting to be off in the Thomason Room frequently during the day. An alternate site where the project was going to move to is now housing the new lighting fixtures for the Thomason Room. This new lighting is taking up most of the floor space in the alternate location. Moving the file cabinets into the University Archives is not an option because of very limited space in this area.
It is unknown how long the lightening project will last in the Thomason Room so no projection can be made as to when the project can be completed.
Indicator
Reference Material
Reference Department will develop a plan with Technical Services to remove Law Reporters from the collection (available in electronic resources) identified as no longer needed in the print collection
Criterion
Reference Material
Remove one set of reporters per academic semester
Finding
Law Reporters
Discussions with Technical Services were held and the first step of the plan is all Law Reporters being to be removed from the collection will be listed on Exchange Lists for the Law Library Association and other schools in the Texas State University System. As of July 2009 there have been only very limited response to the Exchange List postings.
Indicator
Reference Collection Inventory
Improve access to the Reference Collection by verifying the holding through an automated inventory project in conjunction with Technical Services
Criterion
Reference Collection Inventory
Develop a benchmark for the number and % of items located in the appropriate location by completing an inventory of the Ready-Ref collection
Finding
Reference Collection Inventory
In 2008 the Head of Technical Services and the full-time Reference Staff member began inventory, several issues developed with SIRSI database and it was decided to postpone the inventory until a later date. In spring semester 2009 the Head of Reference and the full-time Reference Staff member began the process of inventorying small defined collections within the Reference Collection. Inventorying of the ReadyRef Collection, the CD- ROM Collection and the Careers and Grants Collections have been completed, with SIRSI non-inventoried reports for individual locations (ReadyRef, CD-ROM , Careers, Grants) being resolved with 100% shelf to catalog agreement.
Inventory of primary Reference Collection halted as a result of determining a significant number of Reference books are not bar-coded. Inventory placed on hold while an RI (Re-inventory) project to identify problem records and place bar-codes on items with OCR (D#) labels. This RI project is currently underway.
Indicator
Electronic Reference Books
Reference Department will develop a plan for using and acquiring electronic reference books base on survey libraries completed in 2008
Criterion
Electronic Reference Books Policy
Establish benchmark for number and percent of electronic reference titles compared to a peer group Draft of the collection development policy Electronic Reference Books will be completed in fiscal 2009 Draft of usage/access plan for Electronic Reference Books will be completed in 2009
Finding
E-Reference Book Policy
A survey of academic librarians across the United States was performed in 2008. 24% (49) of the librarians stated their institutions had less than 50 electronic reference titles, while 23% (47) had more than 500 electronic reference titles, 16% (32) had between 50 to 100 electronic reference titles, and 27% (55) had between 100 to 500 electronic reference titles. The Reference collection at the Newton Gresham Library holds approximately the same number of electronic titles as 27% of respondents, more titles than 40% of respondents and fewer titles than 23% of the respondents.
Regarding e-Reference packages the Newton Gresham Library holds the same number of packages as 20% of the respondents, more packages than 55% of the respondents, and fewer packages than 15 % of the respondents.
Results of the survey indicate that the Newton Gresham Library has the same or a greater number of Reference titles in electronic format as 67% of the libraries surveyed, and the same or more e-Reference packages as 75% of the respondent's libraries. These results indicate that the Newton Gresham Library is ahead of most libraries surveyed in the ordering and purchasing of electronic reference books.
Indicator
Special Collections
Access to material in Special Collections will be improved by correction, creation and recovery of records through a re-inventory project.
Criterion
Re-Inventory Special Collections
Establish benchmarks for the project using a shelf-list report for call numbers A to F by noting the number of corrected records and the number of new records added to the catalog
Finding
Re-Inventory, Special Collections
Currently, we have progressed from A-BX's (approximately 1200 records of 17,000) in our re-inventory project in the Thomason Room. Cheryl Spencer obtained a report by call number from Linda Turney and is comparing the report, online catalog and Workflows to make sure that the items on the shelf are correctly identified and accounted for. Linda Turney has visited and discussed the project and how it may be facilitated. We have found quite a number of records which needed to be added or corrected, probably as a result of switching from DRA to Sirsi several years ago. We have completed corrections for around 250 items. Due to the ceiling and fire system installation, this project has been interrupted several times during the past year. Further interruptions have been occasioned by installation of the new lighting system which will very much improve visibility. There are around 30 items (earliest from April 2) waiting for action in the Technical Services area, pending availability of staff to implement the necessary changes. We are not adding to those at present, until some additional progress becomes possible.
As the project progressed,approximately 180 Confederate Imprints (pamphlets)were identified and they are under review by Ms. Kievit-Mason and will be added to the catalog to enable access for student and faculty users. The list of Mark Twain items in the special authors cases has been cataloged. We have experienced many appreciative comments from patrons and faculty regarding enhanced accessibility.
Indicator
Faculty Satisfaction
Continuous improvement in faculty satisfaction with library support of research and curriculum
Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.
Finding
Faculty Senate Survey Results
The results of the annual Faculty Senate Survey indicate that overall the Sam Houston State University is satisfied with the Library's services. The Faculty fine that the Library can support their research, the mean in 2009 was 4.17. The Faculty's view of Library Services supporting the curriculum is not significantly lower than the support for research, the mean was 4.02. The response from Criminal Justice (7 respondents) was the lowest of the 5 Colleges: 3.86 for library services for research and 3.71 for library services for curriculum. While Humanities and Social Sciences (H&SS) response indicates the faculty feel we are supporting their research; the mean was 4.17; the H&SS faculty reported that the Library does not do as well supporting the curriculum; the mean was 3.69 the lowest for this area for the 5 colleges (36 faculty members responding).
Indicator
Library Instruction, Government Documents
Provide at a presentation in an FAQ session on Government Documents.
Criterion
Library Instruction, Government Documents
One FAQ in-house session on finding Government Documents will be presented in FY 2009
Finding
Library Instruction, Government Documents
No FAQ sessions were scheduled
Criterion
Government Documents Workshop for Librarians
Provide training on advanced search techniques for Government Documents for Reference Librarians
Finding
Government Documents Workshop For Librarians
Overviews of selected federal series will be posted as PowerPoint presentations on the departmental website; research was conducted in preparation for compiling presentations on the Congressional Record, Federal Register, and Code of Federal Regulations. These will be accessible by librarians and patrons.
Criterion
Library Instruction, Point of Use
Develop a new guide and revise at least one guide to Government Documents by May 31, 2009.
Finding
Library Instruction, Point Of Use
PowerPoint on the U.S. Census of Population was revised, in preparation for posting on the departmental website.
Indicator
Library Instruction
Library instruction will be provided in face to face sessions as well as point of use and electronically.
Criterion
Library Instruction, Point of Use
25% of the instructional tools (guides and tutorials) will be revised.
Finding
Library Guides And Instructional Tools
20 of the currently existing Reference Guides were updated or revised during 2008-2009 for a total of over 42% of all instruction tools.
Indicator
Library Instruction, Evaluation
Library Instruction sessions will be relevant to the course assignment
Criterion
Library Instruction,Evaluation, Students
Maintain a 95% relevancy rate as measured by questions on the relevance to assignment/course and clearness of the examples as using the student's self report.
Finding
Library Instruction Evaluation, Students
Fall 2008 semester, 1143 (93.2%) of respondents rated the instruction session as relevant. Spring 2009 semester, 1163 (96.8%) respondents rated the instruction session as relevant to their course, and in Summer Session I 2009, 160 (97.6%) of student respondents rated the instruction as relevant.
Criterion
Library Instruction,Evaluation, Faculty
Maintain an 80% favorable response rate to survey questions relating to: appropriated to course and assignment; librarian was well-organized, knowledgeable and helpful; positive impact on the students' completed assignment
Finding
Library Instruction Evaluation, Faculty
Due to technical issues survey results were lost between June 2008 and June 2009
Indicator
Music Index, Analysis
conduct searches, analyze results, and evaluate the database Music Index as it currently stands on the Harmonie Park Press platform and compare it to the EBSCO platform, and determine if changing platforms would lead to a positive collection development outcome.
Criterion
Music Index, Platform Change
Surpass the previous search count of 1583 on the Harmonie Park Press and a possible reduction in cost would monetarily benefit the library.
Finding
Music Index, Platform Change
As of July 10, 2009, 3,687 search were conducted for 1/2008 - 6/2009. The EBSCO platform for Music Index has only been up for several months, but the usage on the Harmonie Park Press has dropped significantly and the EBSCO usage has increased substantially. It appears that the EBSCO database will be utilized more than Harmonie Park Press was, while saving money due to the lower cost.
Indicator
Re-Inventory, Music Collection
Continue with the re-inventorying of the scores in the collection of monographs.Provide the most up-to-date and accurate records attached to the score as well as easy access to check out all materials. High rate of circulation of materials, this would be reflected in circulation statistics, and would indicate if successful achievement is obtained.
Criterion
Re-Inventory Music Collection
Come as close to total completion of the ~3600 remaining scores in the total of ~15,200.
Finding
Re-Inventory, Music Collection
The re-inventorying of all the scores has been totally completed along with the overlay of the most up-to-date and accurate records, totaling ~15,600 scores. The increase of music materials going out through ILS appears to have increased, due to the more accurate holdings. Also, the music materials are one of the highest circulating materials of the entire collection.
Action
Re-inventory Of Collections
Access Service, Government Documents,Reference, Archives, and Special Collections will continue their re-inventory projects.
Action
Electronic Reference Book Policy
The findings of the survey will be used in the development of an Electronic Reference Book policy.
Action
Digital Resources
Digital Resources, Archives, and Special Collections will continue working on developing policy and procedures for addling materials from Archives and Special Collections to ContentDM.
Action
Library Instruction Evaluation
No change for next year. The technical issue with the online faculty evaluation instrument will be corrected.
Action
Guides To The Collection And Instructional Tools
No change for next year.
Action
Institutional Repository And Digital Content
Content will continue to be added to ContentDM. The Library will continue to work with faculty to increase the Institutional Repository.
Action
Music Collection Promotion
The new library web site and copyright will be factored into the planning of a webpage for promotion of new materials in the Music Collection.
Action
Faculty Satisfaction
The Library will continue to work with the faculty to acquire materials which will support the curriculum and their research. The subject bibliographers will meet with departments to discuss curriculum needs as well as continuing to review new courses submitted to the University Curriculum Review Committee.
Objective
Library Instruction Programs
Provide library instruction programs to develop basic skills with all types of formats and resources.
Indicator
Library Instruction, Government Documents
Provide at a presentation in an FAQ session on Government Documents.
Criterion
Library Instruction, Government Documents
One FAQ in-house session on finding Government Documents will be presented in FY 2009
Finding
Library Instruction, Government Documents
No FAQ sessions were scheduled
Criterion
Government Documents Workshop for Librarians
Provide training on advanced search techniques for Government Documents for Reference Librarians
Finding
Government Documents Workshop For Librarians
Overviews of selected federal series will be posted as PowerPoint presentations on the departmental website; research was conducted in preparation for compiling presentations on the Congressional Record, Federal Register, and Code of Federal Regulations. These will be accessible by librarians and patrons.
Criterion
Library Instruction, Point of Use
Develop a new guide and revise at least one guide to Government Documents by May 31, 2009.
Finding
Library Instruction, Point Of Use
PowerPoint on the U.S. Census of Population was revised, in preparation for posting on the departmental website.
Indicator
Library Instruction
Library instruction will be provided in face to face sessions as well as point of use and electronically.
Criterion
Library Instruction, Point of Use
25% of the instructional tools (guides and tutorials) will be revised.
Finding
Library Guides And Instructional Tools
20 of the currently existing Reference Guides were updated or revised during 2008-2009 for a total of over 42% of all instruction tools.
Indicator
Library Instruction, Evaluation
Library Instruction sessions will be relevant to the course assignment
Criterion
Library Instruction,Evaluation, Students
Maintain a 95% relevancy rate as measured by questions on the relevance to assignment/course and clearness of the examples as using the student's self report.
Finding
Library Instruction Evaluation, Students
Fall 2008 semester, 1143 (93.2%) of respondents rated the instruction session as relevant. Spring 2009 semester, 1163 (96.8%) respondents rated the instruction session as relevant to their course, and in Summer Session I 2009, 160 (97.6%) of student respondents rated the instruction as relevant.
Criterion
Library Instruction,Evaluation, Faculty
Maintain an 80% favorable response rate to survey questions relating to: appropriated to course and assignment; librarian was well-organized, knowledgeable and helpful; positive impact on the students' completed assignment
Finding
Library Instruction Evaluation, Faculty
Due to technical issues survey results were lost between June 2008 and June 2009
Action
Library Instruction Evaluation
No change for next year. The technical issue with the online faculty evaluation instrument will be corrected.
Action
Guides To The Collection And Instructional Tools
No change for next year.
Action
Faculty Satisfaction
The Library will continue to work with the faculty to acquire materials which will support the curriculum and their research. The subject bibliographers will meet with departments to discuss curriculum needs as well as continuing to review new courses submitted to the University Curriculum Review Committee.
Objective
Promote Library Services
Disseminate information about Library resources and services.
Indicator
Institutional Repository Establishment
Establish an Institutional Repository in Newton Gresham Library's Digital Collections.
Criterion
Institutional Repository
Add at least thirty (30) new items to Newton Gresham Library's Digital Collections that have been created by Sam Houston State University faculty, staff, and/or students.
Finding
Institutional Repository Content
Approximately 70 complete items have been added to the library's Institutional Repository in its Digital Collections.
Indicator
Library Promotion
Update Library guides, website.
Criterion
Library Newsletter
Books & Bytes will be delivered to all SHSU students, faculty and staff via email on a monthly basis.
Finding
Library Newsletter, Books And Bytes
Books and Bytes has been issued monthly since October 2009. The newsletter has been well received by the campus.
Indicator
Open House
Annual open house for faculty will be held at the first of the semester to familiarize faculty with library resources and services.
Criterion
Open House
Open house will be held in September and the number attending will increase by 5 percent
Finding
Open House
The number of faculty attending the open house more that doubled; 27 faculty members attended the FY 08 Open House and 64 faculty members attended the FY 09 Open House.
Indicator
Promotion, Music Collection
Promote the newly acquired compact discs in the collection.
Criterion
Promotion, Music Collection
Develop an easy, noticeable link and maintain high quality scans of the covers of the new compact discs. Success would be evident by the number of uses of the link and the number if circulations of the compact discs in the collection.A total of between 10 and 12 covers would be scanned with each new batch cataloged. They would be put up on the web and made accessible as quickly as possible, after determining if there could be a potential problem with the copyright law.
Finding
Promotion, Music Collection
To date, the development of a link and promotion of newly acquired compact discs in the collection off the library home page is still in the development stage of how to carry out and other factors, including the new library web site and copyright issues, so nothing has been launched.
Action
Digital Resources
Digital Resources, Archives, and Special Collections will continue working on developing policy and procedures for addling materials from Archives and Special Collections to ContentDM.
Action
Institutional Repository And Digital Content
Content will continue to be added to ContentDM. The Library will continue to work with faculty to increase the Institutional Repository.
Action
Library Newsletter
The Library will continue the newsletter.
Action
Music Collection Promotion
The new library web site and copyright will be factored into the planning of a webpage for promotion of new materials in the Music Collection.
Action
Faculty Satisfaction
The Library will continue to work with the faculty to acquire materials which will support the curriculum and their research. The subject bibliographers will meet with departments to discuss curriculum needs as well as continuing to review new courses submitted to the University Curriculum Review Committee.
Goal
Services
Provide and improve the services that support the learning, teaching, and research needs of students and faculty.
Objective
Access To Resources
Improve the users experience in accessing, retrieving library resources and intellectual content of the University.
Indicator
Re-inventory The Collection
Access Services will improve access to all items in the Main Collection through the re-inventorying project by adding/deleting copies to records, identifying problem records and placing bar codes on items with OCR labels.
Criterion
Re-Inventory
Complete the inventory of the fourth floor between the call numbers HM15 and HQ9999 Complete the inventory of the third floor between the call numbers PS3506 and PT9999
Finding
Re-Inventory Of Main Collection
As of July 7, 2009, the re-inventory project on the 4th floor has been completed through call number HV741 .F648 1991
As of July 7, 2009 the re-inventory project on the 3rd floor has been completed through call number PT2615 .A8 1963
Indicator
Access To Government Documents
Increase access to all federal and state documents through the online catalog, including those not distributed through the depository program, by adding records for all documents received by the Library.
Criterion
Add records for Government Documents
Add records for 100% of the documents received by the library that were not distributed through the depository program.
Finding
Records For Government Documents
Records for 90% of the documents received by the library that were not distributed through the federal and state depository programs were added (some documents are awaiting suitable WorldCat records).
Criterion
Recon of Government Documents
Complete recon of I 19 (US Geological Survey) and begin classification I 29 (National Park Service); add at least 150 records per month to the online catalog.
Finding
Recon Of Government Documents
Recon of paper documents in the 19 (USGS) and I 20 (Bureau of Indian Affairs) sections completed (pre-1995 documents in I 19 classification were cataloged selectively); recon of paper documents in the I 27 classification (Bureau of Reclamation) is nearly completed. More than 150 records per month were added to the online catalog.
Indicator
Access To Digital Resouces
Digital Resources will Implement CONTENTdm collection management software and release to the public
Criterion
Contentdm Implementation
Monitor net traffic and establish baseline number of users to the new CONTENTdm collection management software.
Finding
ContentDM
ContentDM was launched as the Library's digital Management system Spring Semester.Digital Collections received an average of 10.49 visits per day during the last year. This will serve as the baseline for next year.
Criterion
Digital Collection
Add at least two-hundred (200) items to CONTENTdm for use by Sam Houston State University faculty, staff, and students.
Finding
Digital Content
Approximately 175 complete items have been added to the Digital Collections in the last year. This includes items such as the Journal of Business Strategies, in which each item contains approximately 100 pages and 4-6 separate articles. This also includes the Virtual University Corridor exhibit which is a single item, but contains over 200 images. The Digital Resources area met its goal by adding over 200 images to the collection.
Criterion
Special Collections And Archives Digital Collection Policy
A policy is established to define procedures for the addition of materials to Newton Gresham Library's Digital Collections from Special Collections and Archives
Finding
Digital Content Policy
Development of a policy for the addition of material from Archives and Special Collections is not complete at this time.
Indicator
Institutional Repository Establishment
Establish an Institutional Repository in Newton Gresham Library's Digital Collections.
Criterion
Institutional Repository
Add at least thirty (30) new items to Newton Gresham Library's Digital Collections that have been created by Sam Houston State University faculty, staff, and/or students.
Finding
Institutional Repository Content
Approximately 70 complete items have been added to the library's Institutional Repository in its Digital Collections.
Indicator
Access To Collections In Archives
Accurate and understandable access to research and associated materials by Dr. George J. Beto for use by the College of Criminal Justice and other researchers.
Criterion
Re-organization of Beto Collection
Reorganizing, relabeling, digitization of an estimated 875 file folders, 300 photographs, other personal items in eight file cabinets.
Finding
Re-organization Of The Beto Collection
Although this project is on the Archive lists of projects is it currently in limbo because of renovations being made in the Thomason Room where the eight Beto file cabinets are housed. The renovations include replacement of existing lighting with adequate lighting. This electrical work requires the lighting to be off in the Thomason Room frequently during the day. An alternate site where the project was going to move to is now housing the new lighting fixtures for the Thomason Room. This new lighting is taking up most of the floor space in the alternate location. Moving the file cabinets into the University Archives is not an option because of very limited space in this area.
It is unknown how long the lightening project will last in the Thomason Room so no projection can be made as to when the project can be completed.
Indicator
Reference Material
Reference Department will develop a plan with Technical Services to remove Law Reporters from the collection (available in electronic resources) identified as no longer needed in the print collection
Criterion
Reference Material
Remove one set of reporters per academic semester
Finding
Law Reporters
Discussions with Technical Services were held and the first step of the plan is all Law Reporters being to be removed from the collection will be listed on Exchange Lists for the Law Library Association and other schools in the Texas State University System. As of July 2009 there have been only very limited response to the Exchange List postings.
Indicator
Reference Collection Inventory
Improve access to the Reference Collection by verifying the holding through an automated inventory project in conjunction with Technical Services
Criterion
Reference Collection Inventory
Develop a benchmark for the number and % of items located in the appropriate location by completing an inventory of the Ready-Ref collection
Finding
Reference Collection Inventory
In 2008 the Head of Technical Services and the full-time Reference Staff member began inventory, several issues developed with SIRSI database and it was decided to postpone the inventory until a later date. In spring semester 2009 the Head of Reference and the full-time Reference Staff member began the process of inventorying small defined collections within the Reference Collection. Inventorying of the ReadyRef Collection, the CD- ROM Collection and the Careers and Grants Collections have been completed, with SIRSI non-inventoried reports for individual locations (ReadyRef, CD-ROM , Careers, Grants) being resolved with 100% shelf to catalog agreement.
Inventory of primary Reference Collection halted as a result of determining a significant number of Reference books are not bar-coded. Inventory placed on hold while an RI (Re-inventory) project to identify problem records and place bar-codes on items with OCR (D#) labels. This RI project is currently underway.
Indicator
Electronic Reference Books
Reference Department will develop a plan for using and acquiring electronic reference books base on survey libraries completed in 2008
Criterion
Electronic Reference Books Policy
Establish benchmark for number and percent of electronic reference titles compared to a peer group Draft of the collection development policy Electronic Reference Books will be completed in fiscal 2009 Draft of usage/access plan for Electronic Reference Books will be completed in 2009
Finding
E-Reference Book Policy
A survey of academic librarians across the United States was performed in 2008. 24% (49) of the librarians stated their institutions had less than 50 electronic reference titles, while 23% (47) had more than 500 electronic reference titles, 16% (32) had between 50 to 100 electronic reference titles, and 27% (55) had between 100 to 500 electronic reference titles. The Reference collection at the Newton Gresham Library holds approximately the same number of electronic titles as 27% of respondents, more titles than 40% of respondents and fewer titles than 23% of the respondents.
Regarding e-Reference packages the Newton Gresham Library holds the same number of packages as 20% of the respondents, more packages than 55% of the respondents, and fewer packages than 15 % of the respondents.
Results of the survey indicate that the Newton Gresham Library has the same or a greater number of Reference titles in electronic format as 67% of the libraries surveyed, and the same or more e-Reference packages as 75% of the respondent's libraries. These results indicate that the Newton Gresham Library is ahead of most libraries surveyed in the ordering and purchasing of electronic reference books.
Indicator
Special Collections
Access to material in Special Collections will be improved by correction, creation and recovery of records through a re-inventory project.
Criterion
Re-Inventory Special Collections
Establish benchmarks for the project using a shelf-list report for call numbers A to F by noting the number of corrected records and the number of new records added to the catalog
Finding
Re-Inventory, Special Collections
Currently, we have progressed from A-BX's (approximately 1200 records of 17,000) in our re-inventory project in the Thomason Room. Cheryl Spencer obtained a report by call number from Linda Turney and is comparing the report, online catalog and Workflows to make sure that the items on the shelf are correctly identified and accounted for. Linda Turney has visited and discussed the project and how it may be facilitated. We have found quite a number of records which needed to be added or corrected, probably as a result of switching from DRA to Sirsi several years ago. We have completed corrections for around 250 items. Due to the ceiling and fire system installation, this project has been interrupted several times during the past year. Further interruptions have been occasioned by installation of the new lighting system which will very much improve visibility. There are around 30 items (earliest from April 2) waiting for action in the Technical Services area, pending availability of staff to implement the necessary changes. We are not adding to those at present, until some additional progress becomes possible.
As the project progressed,approximately 180 Confederate Imprints (pamphlets)were identified and they are under review by Ms. Kievit-Mason and will be added to the catalog to enable access for student and faculty users. The list of Mark Twain items in the special authors cases has been cataloged. We have experienced many appreciative comments from patrons and faculty regarding enhanced accessibility.
Indicator
Faculty Satisfaction
Continuous improvement in faculty satisfaction with library support of research and curriculum
Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.
Finding
Faculty Senate Survey Results
The results of the annual Faculty Senate Survey indicate that overall the Sam Houston State University is satisfied with the Library's services. The Faculty fine that the Library can support their research, the mean in 2009 was 4.17. The Faculty's view of Library Services supporting the curriculum is not significantly lower than the support for research, the mean was 4.02. The response from Criminal Justice (7 respondents) was the lowest of the 5 Colleges: 3.86 for library services for research and 3.71 for library services for curriculum. While Humanities and Social Sciences (H&SS) response indicates the faculty feel we are supporting their research; the mean was 4.17; the H&SS faculty reported that the Library does not do as well supporting the curriculum; the mean was 3.69 the lowest for this area for the 5 colleges (36 faculty members responding).
Indicator
Library Instruction, Government Documents
Provide at a presentation in an FAQ session on Government Documents.
Criterion
Library Instruction, Government Documents
One FAQ in-house session on finding Government Documents will be presented in FY 2009
Finding
Library Instruction, Government Documents
No FAQ sessions were scheduled
Criterion
Government Documents Workshop for Librarians
Provide training on advanced search techniques for Government Documents for Reference Librarians
Finding
Government Documents Workshop For Librarians
Overviews of selected federal series will be posted as PowerPoint presentations on the departmental website; research was conducted in preparation for compiling presentations on the Congressional Record, Federal Register, and Code of Federal Regulations. These will be accessible by librarians and patrons.
Criterion
Library Instruction, Point of Use
Develop a new guide and revise at least one guide to Government Documents by May 31, 2009.
Finding
Library Instruction, Point Of Use
PowerPoint on the U.S. Census of Population was revised, in preparation for posting on the departmental website.
Indicator
Library Instruction
Library instruction will be provided in face to face sessions as well as point of use and electronically.
Criterion
Library Instruction, Point of Use
25% of the instructional tools (guides and tutorials) will be revised.
Finding
Library Guides And Instructional Tools
20 of the currently existing Reference Guides were updated or revised during 2008-2009 for a total of over 42% of all instruction tools.
Indicator
Library Instruction, Evaluation
Library Instruction sessions will be relevant to the course assignment
Criterion
Library Instruction,Evaluation, Students
Maintain a 95% relevancy rate as measured by questions on the relevance to assignment/course and clearness of the examples as using the student's self report.
Finding
Library Instruction Evaluation, Students
Fall 2008 semester, 1143 (93.2%) of respondents rated the instruction session as relevant. Spring 2009 semester, 1163 (96.8%) respondents rated the instruction session as relevant to their course, and in Summer Session I 2009, 160 (97.6%) of student respondents rated the instruction as relevant.
Criterion
Library Instruction,Evaluation, Faculty
Maintain an 80% favorable response rate to survey questions relating to: appropriated to course and assignment; librarian was well-organized, knowledgeable and helpful; positive impact on the students' completed assignment
Finding
Library Instruction Evaluation, Faculty
Due to technical issues survey results were lost between June 2008 and June 2009
Indicator
Music Index, Analysis
conduct searches, analyze results, and evaluate the database Music Index as it currently stands on the Harmonie Park Press platform and compare it to the EBSCO platform, and determine if changing platforms would lead to a positive collection development outcome.
Criterion
Music Index, Platform Change
Surpass the previous search count of 1583 on the Harmonie Park Press and a possible reduction in cost would monetarily benefit the library.
Finding
Music Index, Platform Change
As of July 10, 2009, 3,687 search were conducted for 1/2008 - 6/2009. The EBSCO platform for Music Index has only been up for several months, but the usage on the Harmonie Park Press has dropped significantly and the EBSCO usage has increased substantially. It appears that the EBSCO database will be utilized more than Harmonie Park Press was, while saving money due to the lower cost.
Indicator
Re-Inventory, Music Collection
Continue with the re-inventorying of the scores in the collection of monographs.Provide the most up-to-date and accurate records attached to the score as well as easy access to check out all materials. High rate of circulation of materials, this would be reflected in circulation statistics, and would indicate if successful achievement is obtained.
Criterion
Re-Inventory Music Collection
Come as close to total completion of the ~3600 remaining scores in the total of ~15,200.
Finding
Re-Inventory, Music Collection
The re-inventorying of all the scores has been totally completed along with the overlay of the most up-to-date and accurate records, totaling ~15,600 scores. The increase of music materials going out through ILS appears to have increased, due to the more accurate holdings. Also, the music materials are one of the highest circulating materials of the entire collection.
Action
Re-inventory Of Collections
Access Service, Government Documents,Reference, Archives, and Special Collections will continue their re-inventory projects.
Action
Electronic Reference Book Policy
The findings of the survey will be used in the development of an Electronic Reference Book policy.
Action
Digital Resources
Digital Resources, Archives, and Special Collections will continue working on developing policy and procedures for addling materials from Archives and Special Collections to ContentDM.
Action
Library Instruction Evaluation
No change for next year. The technical issue with the online faculty evaluation instrument will be corrected.
Action
Guides To The Collection And Instructional Tools
No change for next year.
Action
Institutional Repository And Digital Content
Content will continue to be added to ContentDM. The Library will continue to work with faculty to increase the Institutional Repository.
Action
Music Collection Promotion
The new library web site and copyright will be factored into the planning of a webpage for promotion of new materials in the Music Collection.
Action
Faculty Satisfaction
The Library will continue to work with the faculty to acquire materials which will support the curriculum and their research. The subject bibliographers will meet with departments to discuss curriculum needs as well as continuing to review new courses submitted to the University Curriculum Review Committee.
Objective
Library Services
Increase the effectiveness of library services.
Indicator
Access To Digital Resouces
Digital Resources will Implement CONTENTdm collection management software and release to the public
Criterion
Contentdm Implementation
Monitor net traffic and establish baseline number of users to the new CONTENTdm collection management software.
Finding
ContentDM
ContentDM was launched as the Library's digital Management system Spring Semester.Digital Collections received an average of 10.49 visits per day during the last year. This will serve as the baseline for next year.
Criterion
Digital Collection
Add at least two-hundred (200) items to CONTENTdm for use by Sam Houston State University faculty, staff, and students.
Finding
Digital Content
Approximately 175 complete items have been added to the Digital Collections in the last year. This includes items such as the Journal of Business Strategies, in which each item contains approximately 100 pages and 4-6 separate articles. This also includes the Virtual University Corridor exhibit which is a single item, but contains over 200 images. The Digital Resources area met its goal by adding over 200 images to the collection.
Criterion
Special Collections And Archives Digital Collection Policy
A policy is established to define procedures for the addition of materials to Newton Gresham Library's Digital Collections from Special Collections and Archives
Finding
Digital Content Policy
Development of a policy for the addition of material from Archives and Special Collections is not complete at this time.
Indicator
Institutional Repository Establishment
Establish an Institutional Repository in Newton Gresham Library's Digital Collections.
Criterion
Institutional Repository
Add at least thirty (30) new items to Newton Gresham Library's Digital Collections that have been created by Sam Houston State University faculty, staff, and/or students.
Finding
Institutional Repository Content
Approximately 70 complete items have been added to the library's Institutional Repository in its Digital Collections.
Indicator
Electronic Reserves
Increase the number of resources made available to entire class through electronic reserves.
Criterion
Electronic Reserves
Increase the number of items placed on electronic reserves by 10% using 2007/08 as the baseline
Finding
Electronic Reserves
The 2007-2008 baseline was 453 new electronic files added. September, 2008 through June, 2009 - 271 files were added
(Note: The number of previously un-used electronic files added is probably not the best measure of faculty's use of electronic reserves. Instead, next year we may want to use total number of new and unarchived files as well as usage statistics
Indicator
Circulation Services
Customer/patron will find the services at the Circulation desk meets their expectations 90% of the time.
Criterion
Circulation Services satisfaction survey
Create a survey designed to provide patron satisfaction information to be administered in Spring 2009 to faculty, undergraduate and graduate students.
Finding
Satisfaction Survey
The survey instrument was emailed to faculty, staff, undergraduate students and graduate students mid-semester, Spring 2009. The results indicate that 352 people completed the survey. Of those, 5.4% (20) were freshmen 10.1% (37) were sophomores 15.5% (57) were juniors 21.8% (80) were seniors 16.1% (59) were masters students 5.4% (20) were doctoral students 18.8% (69) were faculty 11.2% (41) were staff 6 people skipped the question
The majority of respondents indicated they believed the library to be important to their studies. Most had positive interactions with Circulation staff.
Indicator
Interlibrary Loan And Document Delivery User Survey
Assess the satisfaction of Interlibrary Loan and Document Delivery users with the Library's interlibrary loan and document delivery services using an online survey instrument.
Criterion
Interlibrary Loan and Document Delivery User Survey
60% of the respondents in each demographic category will be satisfied with Interlibrary Loan/Document Delivery services
Finding
ILL User Survey
Only 16 users responded to the survey. Faculty are either satisfied or satisfied with ILL services; graduate and undergraduate students are also satisfied with the survey. The survey and the summary results are attached.
Information gathered from the survey was used to determine whether changes/improvements could be made. One improvement was to add a two-day grace period to the loan period on ILS items. Otherwise, results indicated no changes in ILS policies or procedures are equired at this point.
Action
Library Instruction Evaluation
No change for next year. The technical issue with the online faculty evaluation instrument will be corrected.
Action
Circulation Training
As a result of the user survey, Circulation will setup training sessions for student assisstants, concentrating on being more "welcoming". Since that sets up the interaction a smile and the "how are you" or "did you find what you need" or "how can I help you" will make contacts more pleasant.
Action
ILL Services
Information gathered from the survey was used to determine whether changes/improvements could be made. One improvement was to add a two-day grace period to the loan period on ILS items. Otherwise, results indicated no changes in ILS policies or procedures are equired at this point.
Action
Faculty Satisfaction
The Library will continue to work with the faculty to acquire materials which will support the curriculum and their research. The subject bibliographers will meet with departments to discuss curriculum needs as well as continuing to review new courses submitted to the University Curriculum Review Committee.
Objective
Library Instruction Programs
Provide library instruction programs to develop basic skills with all types of formats and resources.
Indicator
Library Instruction, Government Documents
Provide at a presentation in an FAQ session on Government Documents.
Criterion
Library Instruction, Government Documents
One FAQ in-house session on finding Government Documents will be presented in FY 2009
Finding
Library Instruction, Government Documents
No FAQ sessions were scheduled
Criterion
Government Documents Workshop for Librarians
Provide training on advanced search techniques for Government Documents for Reference Librarians
Finding
Government Documents Workshop For Librarians
Overviews of selected federal series will be posted as PowerPoint presentations on the departmental website; research was conducted in preparation for compiling presentations on the Congressional Record, Federal Register, and Code of Federal Regulations. These will be accessible by librarians and patrons.
Criterion
Library Instruction, Point of Use
Develop a new guide and revise at least one guide to Government Documents by May 31, 2009.
Finding
Library Instruction, Point Of Use
PowerPoint on the U.S. Census of Population was revised, in preparation for posting on the departmental website.
Indicator
Library Instruction
Library instruction will be provided in face to face sessions as well as point of use and electronically.
Criterion
Library Instruction, Point of Use
25% of the instructional tools (guides and tutorials) will be revised.
Finding
Library Guides And Instructional Tools
20 of the currently existing Reference Guides were updated or revised during 2008-2009 for a total of over 42% of all instruction tools.
Indicator
Library Instruction, Evaluation
Library Instruction sessions will be relevant to the course assignment
Criterion
Library Instruction,Evaluation, Students
Maintain a 95% relevancy rate as measured by questions on the relevance to assignment/course and clearness of the examples as using the student's self report.
Finding
Library Instruction Evaluation, Students
Fall 2008 semester, 1143 (93.2%) of respondents rated the instruction session as relevant. Spring 2009 semester, 1163 (96.8%) respondents rated the instruction session as relevant to their course, and in Summer Session I 2009, 160 (97.6%) of student respondents rated the instruction as relevant.
Criterion
Library Instruction,Evaluation, Faculty
Maintain an 80% favorable response rate to survey questions relating to: appropriated to course and assignment; librarian was well-organized, knowledgeable and helpful; positive impact on the students' completed assignment
Finding
Library Instruction Evaluation, Faculty
Due to technical issues survey results were lost between June 2008 and June 2009
Action
Library Instruction Evaluation
No change for next year. The technical issue with the online faculty evaluation instrument will be corrected.
Action
Guides To The Collection And Instructional Tools
No change for next year.
Action
Faculty Satisfaction
The Library will continue to work with the faculty to acquire materials which will support the curriculum and their research. The subject bibliographers will meet with departments to discuss curriculum needs as well as continuing to review new courses submitted to the University Curriculum Review Committee.
Objective
Promote Library Services
Disseminate information about Library resources and services.
Indicator
Institutional Repository Establishment
Establish an Institutional Repository in Newton Gresham Library's Digital Collections.
Criterion
Institutional Repository
Add at least thirty (30) new items to Newton Gresham Library's Digital Collections that have been created by Sam Houston State University faculty, staff, and/or students.
Finding
Institutional Repository Content
Approximately 70 complete items have been added to the library's Institutional Repository in its Digital Collections.
Indicator
Library Promotion
Update Library guides, website.
Criterion
Library Newsletter
Books & Bytes will be delivered to all SHSU students, faculty and staff via email on a monthly basis.
Finding
Library Newsletter, Books And Bytes
Books and Bytes has been issued monthly since October 2009. The newsletter has been well received by the campus.
Indicator
Open House
Annual open house for faculty will be held at the first of the semester to familiarize faculty with library resources and services.
Criterion
Open House
Open house will be held in September and the number attending will increase by 5 percent
Finding
Open House
The number of faculty attending the open house more that doubled; 27 faculty members attended the FY 08 Open House and 64 faculty members attended the FY 09 Open House.
Indicator
Promotion, Music Collection
Promote the newly acquired compact discs in the collection.
Criterion
Promotion, Music Collection
Develop an easy, noticeable link and maintain high quality scans of the covers of the new compact discs. Success would be evident by the number of uses of the link and the number if circulations of the compact discs in the collection.A total of between 10 and 12 covers would be scanned with each new batch cataloged. They would be put up on the web and made accessible as quickly as possible, after determining if there could be a potential problem with the copyright law.
Finding
Promotion, Music Collection
To date, the development of a link and promotion of newly acquired compact discs in the collection off the library home page is still in the development stage of how to carry out and other factors, including the new library web site and copyright issues, so nothing has been launched.
Action
Digital Resources
Digital Resources, Archives, and Special Collections will continue working on developing policy and procedures for addling materials from Archives and Special Collections to ContentDM.
Action
Institutional Repository And Digital Content
Content will continue to be added to ContentDM. The Library will continue to work with faculty to increase the Institutional Repository.
Action
Library Newsletter
The Library will continue the newsletter.
Action
Music Collection Promotion
The new library web site and copyright will be factored into the planning of a webpage for promotion of new materials in the Music Collection.
Action
Faculty Satisfaction
The Library will continue to work with the faculty to acquire materials which will support the curriculum and their research. The subject bibliographers will meet with departments to discuss curriculum needs as well as continuing to review new courses submitted to the University Curriculum Review Committee.
Goal
Promotion
Promote the Library, its services and role in the University.
Objective
Promote Library Services
Disseminate information about Library resources and services.
Indicator
Institutional Repository Establishment
Establish an Institutional Repository in Newton Gresham Library's Digital Collections.
Criterion
Institutional Repository
Add at least thirty (30) new items to Newton Gresham Library's Digital Collections that have been created by Sam Houston State University faculty, staff, and/or students.
Finding
Institutional Repository Content
Approximately 70 complete items have been added to the library's Institutional Repository in its Digital Collections.
Indicator
Library Promotion
Update Library guides, website.
Criterion
Library Newsletter
Books & Bytes will be delivered to all SHSU students, faculty and staff via email on a monthly basis.
Finding
Library Newsletter, Books And Bytes
Books and Bytes has been issued monthly since October 2009. The newsletter has been well received by the campus.
Indicator
Open House
Annual open house for faculty will be held at the first of the semester to familiarize faculty with library resources and services.
Criterion
Open House
Open house will be held in September and the number attending will increase by 5 percent
Finding
Open House
The number of faculty attending the open house more that doubled; 27 faculty members attended the FY 08 Open House and 64 faculty members attended the FY 09 Open House.
Indicator
Promotion, Music Collection
Promote the newly acquired compact discs in the collection.
Criterion
Promotion, Music Collection
Develop an easy, noticeable link and maintain high quality scans of the covers of the new compact discs. Success would be evident by the number of uses of the link and the number if circulations of the compact discs in the collection.A total of between 10 and 12 covers would be scanned with each new batch cataloged. They would be put up on the web and made accessible as quickly as possible, after determining if there could be a potential problem with the copyright law.
Finding
Promotion, Music Collection
To date, the development of a link and promotion of newly acquired compact discs in the collection off the library home page is still in the development stage of how to carry out and other factors, including the new library web site and copyright issues, so nothing has been launched.
Action
Digital Resources
Digital Resources, Archives, and Special Collections will continue working on developing policy and procedures for addling materials from Archives and Special Collections to ContentDM.
Action
Institutional Repository And Digital Content
Content will continue to be added to ContentDM. The Library will continue to work with faculty to increase the Institutional Repository.
Action
Library Newsletter
The Library will continue the newsletter.
Action
Music Collection Promotion
The new library web site and copyright will be factored into the planning of a webpage for promotion of new materials in the Music Collection.
Action
Faculty Satisfaction
The Library will continue to work with the faculty to acquire materials which will support the curriculum and their research. The subject bibliographers will meet with departments to discuss curriculum needs as well as continuing to review new courses submitted to the University Curriculum Review Committee.