To deliver exemplary leadership and management training, professional development, service and scholarly opportunities to our constituents and staff.
Objective
1. Meet And Exceed The Needs
Meet and exceed the training, professional development and service needs of the constituency and staff.
Indicator
1.1 Registration/Communication Automation
The Institute, through the efforts of each of its Programs, will initiate a process by which to successfully automate the training registration process (from initial contact to course registration) for all identified participants. This initiative will not only fill a need of the Institute's constituency, but it will also allow the Institute to maintain its competitive edge in an increasingly automated training environment, ultimately contributing to the growth of the participant base and the image/visibility of the Institute.
Criterion
1.1(a) Program Initiative
Each Program within the Institute will, throughout the current fiscal year, be responsible for engaging in efforts to fully automate the communication with and registration of their respective training program participants. Program coordinators, with the assistance of their staff, will identify their current participant base, obtain current electronic contact information and will be responsible for updating the Institute database (FileMaker Pro) with the ultimate goal being that all communication and registration being conducted electronically by the beginning of the next fiscal year.
Finding
1.1(a) Automation To Continue
Each Program has successfully undertaken a diligent effort in identifying their respective participant base and is in the process of updating the Institute database (FileMaker Pro); however, due to the overwhelming size of the database, the project will continue forward into the 2009/2010 fiscal year.
Indicator
1.2 Evaluations
The Institute will continue conducting and assessing Program Evaluations in order to enhance/improve course delivery and development of requested training, thus aiding in the image/visibility of the Institute. Evaluations will measure different participant satisfaction elements associated with the Instructor, the Instructor's respective Topic in addition to an Overall Program Evaluation. Instructor/Topic Evaluations are administered at the conclusion of each Topic session while the Overall Program measurement is conducted at the conclusion of the respective training course. All survey data is subsequently analyzed by both the Program Coordinator and the Institute Director with any concerns, either with a particular Instructor, Topic, or course-specific item being addressed and solutions for improvement discussed and implemented.
Criterion
1.2(a) 80+% Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
1.2(b) Institute Growth
The Institute will utilize program evaluations to assist in the development and implementation of new training initiatives, thereby contributing to the growth and success of the Institute.
Finding
1.2(b) Expectation Met: Institute Growth
The Institute has taken the feedback contained in prior participant satisfaction surveys and incorporated new training initiatives based on the needs of the participant base. Such courses implemented during the 2008/2009 fiscal year included:
INCOSIT: Active Deadly Threat Advanced Response Command & Control; and Anti-Terrorism
TCLD: Budget Development; Deception Analysis
Special Programs: TCLEOSE Basic Instructor Course; Child Abuse Seminar; and Seven Habits of Highly Effective People
Indicator
1.3 Retention Survey
The Institute will endeavor to design a Retention Survey to track Institute participant success and retention subsequent to training provided by the Institute. The study's purpose will be to gauge "transfer of training" and "transfer of learning outcome measure" with administration occurring immediately following training, then again four weeks subsequent to training.
Criterion
1.3(a) Commissioned Study
The Institute will engage an outside, independent source to conduct a commissioned study in order to develop a Retention Survey and measure the identified outcomes in a sampling of three Programs within the Institute.
Finding
1.3(a) Expectation Met: Commissioned Study
The Institute engaged the services of Dr. Holly Hutchins from the University of Houston to originate the Retention Survey and conduct the study which was completed on March 26th, 2009 (see attached supporting documentation to include Scale definitions/descriptions and the Survey). "The study background, sample descriptive, results, and suggestions and implications for improvement are discussed" within the attached supporting documentation. In summary, Dr. Hutchins sampled training offered within the Leadership Command College (LCC), Command Staff Leadership School (CSLS), and Texas Police Chiefs Leadership School (TPCLS). The results identified "three targeted suggestions" to "improve transfer of LEMIT training programs": 1) Increase focus on improving transfer of learning factors, 2) Align objectives with work-related tasks, and 3) Discuss strategies to transfer training classes and with managers. "In summary, there are several opportunities to improve training transfer in LEMIT programs. This should not be interpreted that trainees are dissatisfied with LEMIT training; in contrast, many participants readily discussed how much they appreciate the training programs. However, it is important to understand that "satisfaction" does not always lead to "improved performance". The findings and suggestions for improvement can help LEMIT program increase trainees' ability to apply their new knowledge/skill/attitudes in the workplace. Additionally, focusing on training transfer is a key piece of any return on investment initiative."
Indicator
1.4 Organizational Review
The Institute will conduct organizational and budget reviews annually for constituency satisfaction, to identify areas of growth potential which will in turn enhance image and visibility, thus ensuring the functionality and success of the Institute.
Criterion
1.4(a) Staff Meeting/Budget Workshop
The Institute will conduct a meeting of its Programs/staff at least once annually to discuss budgetary items and review the performance of its Programs.
The Institute held a Staff/Meeting/Budget Workshop on January 9th, 2009 wherein current Institute and Program budgets were disseminated and discussed. Each Program Coordinator discussed their respective Programs along with successful initiatives, goals and objectives. An electronic recording of the meeting is available upon request.
Indicator
1.5 Training/Working Environment
The Institute will continue to provide/maintain a positive and thriving training and working environment as evidenced in previous fiscal years.
Criterion
1.5(a) 80+% Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
1.5(b) Staff Satisfaction Survey
The Committee Chair will select and organize committee members in order to develop a staff satisfaction survey by the end of the fiscal year.
Finding
1.5(b) Survey Design/Implementation Reassigned.
Due to the creation of a Research Department, the responsibility for the design and implementation of the Staff Satisfaction Survey was reassigned from a committee to the department.
Indicator
1.6 Simulcast Training Formats
The Institute will develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Criterion
1.6(a) Distance Learning
The Distance Learning Program will take the lead role in beginning the ground work necessary to initiate the effort to develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Finding
1.6(a) Expectation Not Met: Distance Learning
The simulcast training initiative has been placed on hold for this fiscal year due to budgetary constraints.
Action
1.1(a) Continue Efforts To Automate
Each Program Coordinator is to continue their efforts to successfully update the Institute database (FileMaker Pro) with current and prospective participant information so as to successfully launch the automation of the communication and registration process during the 2009/2010 fiscal year.
Action
1.2(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
1.3(a) Implement Retention Survey
The Director and Assistant Director met with Dr. Hutchins along with the respective Program Coordinators and reviewed the findings and recommendations. The measures discussed within the findings document will be implemented within the respective Programs in order to achieve the desired outcomes not only for the Institute, but that of the constituency base. Additionally, the Retention Survey will be utilized in other Institute Programs to identify areas of improvement.
Action
1.2(b) Continue To Identify Training Needs
The Institute will continue to review the participant satisfaction surveys to identify course material desired by the participant base as training of interest then incorporate such training into the respective Programs as applicable.
Action
1.4(a) Continue With Annual Organizational/Budget Review Meetings
As a result of the Staff Meeting/Budget Workshop, the Institute identified new course training/initiatives resulting from Program reviews and revisited budget adjustments/ policies for the current fiscal year. Another Institute budget meeting has been scheduled for July 15, 2009 with subsequent meeting held as required.
Action
1.5(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
1.5(b) Finalize Design/Implementation Of Staff Satisfaction Survey
The Research Department will finalize the survey design and implementation in the 2009/2010 fiscal year.
Action
1.6(a) Revisit Simulcast Training Formats
The Institute will revisit the simulcast training initiative in the 2009/2010 fiscal year as its budget allows.
Objective
2. Growth
Continually seek and develop partnership opportunities and collaborative efforts in order to introduce new training initiatives, services and professional development to the constituency and staff.
Indicator
2.1 Registration/Communication Automation
The Institute, through the efforts of each of its Programs, will initiate a process by which to successfully automate the training registration process (from initial contact to course registration) for all identified participants. This initiative will not only fill a need of the Institute's constituency, but it will also allow the Institute to maintain its competitive edge in an increasingly automated training environment, ultimately contributing to the growth of the participant base and the image/visibility of the Institute.
Criterion
2.1(a) Program Initiative
Each Program within the Institute will, throughout the current fiscal year, be responsible for engaging in efforts to fully automate the communication with and registration of their respective training program participants. Program coordinators, with the assistance of their staff, will identify their current participant base, obtain current electronic contact information and will be responsible for updating the Institute database (FileMaker Pro) with the ultimate goal being that all communication and registration being conducted electronically by the beginning of the next fiscal year.
Finding
2.1(a) Automation To Continue
Each Program has successfully undertaken a diligent effort in identifying their respective participant base and is in the process of updating the Institute database (FileMaker Pro); however, due to the overwhelming size of the database, the project will continue forward into the 2009/2010 fiscal year.
Indicator
2.2 Evaluations
The Institute will continue conducting and assessing Program Evaluations in order to enhance/improve course delivery and development of requested training, thus aiding in the image/visibility of the Institute. Evaluations will measure different participant satisfaction elements associated with the Instructor, the Instructor's respective Topic in addition to an Overall Program Evaluation. Instructor/Topic Evaluations are administered at the conclusion of each Topic session while the Overall Program measurement is conducted at the conclusion of the respective training course. All survey data is subsequently analyzed by both the Program Coordinator and the Institute Director with any concerns, either with a particular Instructor, Topic, or course-specific item being addressed and solutions for improvement discussed and implemented.
Criterion
2.2(a) 80%+ Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
2.2(b) Institute Growth
The Institute will utilize program evaluations to assist in the development and implementation of new training initiatives, thereby contributing to the growth and success of the Institute.
Finding
2.2(b) Expectation Met: Institute Growth
The Institute has taken the feedback contained in prior participant satisfaction surveys and incorporated new training initiatives based on the needs of the participant base. Such courses implemented during the 2008/2009 fiscal year included:
INCOSIT: Active Deadly Threat Advanced Response Command & Control; and Anti-Terrorism
TCLD: Budget Development; Deception Analysis
Special Programs: TCLEOSE Basic Instructor Course; Child Abuse Seminar; and Seven Habits of Highly Effective People
Indicator
2.3 Retention Survey
The Institute will endeavor to design a Retention Survey to track Institute participant success and retention subsequent to training provided by the Institute. The study's purpose will be to gauge "transfer of training" and "transfer of learning outcome measure" with administration occurring immediately following training, then again four weeks subsequent to training.
Criterion
2.3(a) Commissioned Study
The Institute will engage an outside, independent source to conduct a commissioned study in order to develop a Retention Survey and measure the identified outcomes in a sampling of three Programs within the Institute.
Finding
2.3 Expectation Met: Commissioned Study
The Institute engaged the services of Dr. Holly Hutchins from the University of Houston to originate the Retention Survey and conduct the study which was completed on March 26th, 2009 (see attached supporting documentation to include Scale definitions/descriptions and the Survey). "The study background, sample descriptive, results, and suggestions and implications for improvement are discussed" within the attached supporting documentation. In summary, Dr. Hutchins sampled training offered within the Leadership Command College (LCC), Command Staff Leadership School (CSLS), and Texas Police Chiefs Leadership School (TPCLS). The results identified "three targeted suggestions" to "improve transfer of LEMIT training programs": 1) Increase focus on improving transfer of learning factors, 2) Align objectives with work-related tasks, and 3) Discuss strategies to transfer training classes and with managers. "In summary, there are several opportunities to improve training transfer in LEMIT programs. This should not be interpreted that trainees are dissatisfied with LEMIT training; in contrast, many participants readily discussed how much they appreciate the training programs. However, it is important to understand that "satisfaction" does not always lead to "improved performance". The findings and suggestions for improvement can help LEMIT program increase trainees' ability to apply their new knowledge/skill/attitudes in the workplace. Additionally, focusing on training transfer is a key piece of any return on investment initiative."
Indicator
2.4 Organizational Review
The Institute will conduct organizational and budget reviews annually for constituency satisfaction, to identify areas of growth potential which will in turn enhance image and visibility, thus ensuring the functionality and success of the Institute.
Criterion
2.4(a) Staff Meeting/Budget Workshop
The Institute will conduct a meeting of its Programs/staff at least once annually to discuss budgetary items and review the performance of its Programs.
The Institute held a Staff/Meeting/Budget Workshop on January 9th, 2009 wherein current Institute and Program budgets were disseminated and discussed. Each Program Coordinator discussed their respective Programs along with successful initiatives, goals and objectives. An electronic recording of the meeting is available upon request.
Indicator
2.5 Training/Working Environment
The Institute will continue to provide/maintain a positive and thriving training and working environment as evidenced in previous fiscal years.
Criterion
2.5(a) 80%+ Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
2.5(b) Staff Satisfaction Survey
The Committee Chair will select and organize committee members in order to develop a staff satisfaction survey by the end of the fiscal year.
Finding
2.5(b) Survey Design/Implementation Reassigned.
Due to the creation of a Research Department, the responsibility for the design and implementation of the Staff Satisfaction Survey was reassigned from a committee to the department.
Indicator
2.6 Simulcast Training Formats
The Institute will develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Criterion
2.6(a) Distance Learning
The Distance Learning Program will take the lead role in beginning the ground work necessary to initiate the effort to develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Finding
2.6(a) Expectation Not Met: Distance Learning
The simulcast training initiative has been placed on hold for this fiscal year due to budgetary constraints.
Action
2.1(a) Continue Efforts To Automate
Each Program Coordinator is to continue their efforts to successfully update the Institute database (FileMaker Pro) with current and prospective participant information so as to successfully launch the automation of the communication and registration process at the beginning of the 2009/2010 fiscal year.
Action
2.2(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
2.2(b) Continue To Identify Training Needs
The Institute will continue to review the participant satisfaction surveys to identify course material desired by the participant base as training of interest then incorporate such training into the respective Programs as applicable.
Action
2.3(a) Implement Retention Survey
The Director and Assistant Director met with Dr. Hutchins along with the respective Program Coordinators and reviewed the findings and recommendations. The measures discussed within the findings document will be implemented within the respective Programs in order to achieve the desired outcomes not only for the Institute, but that of the constituency base. Additionally, the Retention Survey will be utilized in other Institute Programs to identify areas of improvement.
Action
2.4(a) Continue With Annual Organizational/Budget Review Meetings
As a result of the Staff Meeting/Budget Workshop, the Institute identified new course training/initiatives resulting from Program reviews and revisited budget adjustments/policies for the current fiscal year. Another Institute budget meeting has been scheduled for July 15, 2009 with subsequent meeting held as required.
Action
2.5(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
2.5(b) Finalize Design/Implementation Of Staff Satisfaction Survey.
The Research Department will finalize the survey design and implementation in the 2009/2010 fiscal year.
Action
2.6(a) Revisit Simulcast Training Formats
The Institute will revisit the simulcast training initiative in the 2009/2010 fiscal year as its budget allows.
Objective
3. Image And Visibility
To actively promote the Institute, its programs, services and success in training and service both domestically and internationally.
Indicator
3.1 Registration/Communication Automation
The Institute, through the efforts of each of its Programs, will initiate a process by which to successfully automate the training registration process (from initial contact to course registration) for all identified participants. This initiative will not only fill a need of the Institute's constituency, but it will also allow the Institute to maintain its competitive edge in an increasingly automated training environment, ultimately contributing to the growth of the participant base and the image/visibility of the Institute.
Criterion
3.1(a) Program Initiative
Each Program within the Institute will, throughout the current fiscal year, be responsible for engaging in efforts to fully automate the communication with and registration of their respective training program participants. Program coordinators, with the assistance of their staff, will identify their current participant base, obtain current electronic contact information and will be responsible for updating the Institute database (FileMaker Pro) with the ultimate goal being that all communication and registration being conducted electronically by the beginning of the next fiscal year.
Finding
3.1(a) Automation To Continue
Each Program has successfully undertaken a diligent effort in identifying their respective participant base and is in the process of updating the Institute database (FileMaker Pro); however, due to the overwhelming size of the database, the project will continue forward into the 2009/2010 fiscal year.
Indicator
3.2 Evaluations
The Institute will continue conducting and assessing Program Evaluations in order to enhance/improve course delivery and development of requested training, thus aiding in the image/visibility of the Institute. Evaluations will measure different participant satisfaction elements associated with the Instructor, the Instructor's respective Topic in addition to an Overall Program Evaluation. Instructor/Topic Evaluations are administered at the conclusion of each Topic session while the Overall Program measurement is conducted at the conclusion of the respective training course. All survey data is subsequently analyzed by both the Program Coordinator and the Institute Director with any concerns, either with a particular Instructor, Topic, or course-specific item being addressed and solutions for improvement discussed and implemented.
Criterion
3.2(a) 80%+ Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
3.2(b) Institute Growth
The Institute will utilize program evaluations to assist in the development and implementation of new training initiatives, thereby contributing to the growth and success of the Institute.
Finding
3.2(b) Expectation Met: Institute Growth
The Institute has taken the feedback contained in prior participant satisfaction surveys and incorporated new training initiatives based on the needs of the participant base. Such courses implemented during the 2008/2009 fiscal year included:
INCOSIT: Active Deadly Threat Advanced Response Command & Control; and Anti-Terrorism
TCLD: Budget Development; Deception Analysis
Special Programs: TCLEOSE Basic Instructor Course; Child Abuse Seminar; and Seven Habits of Highly Effective People
Indicator
3.3 Retention Survey
The Institute will endeavor to design a Retention Survey to track Institute participant success and retention subsequent to training provided by the Institute. The study's purpose will be to gauge "transfer of training" and "transfer of learning outcome measure" with administration occurring immediately following training, then again four weeks subsequent to training.
Criterion
3.3(a) Commissioned Study
The Institute will engage an outside, independent source to conduct a commissioned study in order to develop a Retention Survey and measure the identified outcomes in a sampling of three Programs within the Institute.
Finding
3.3(a) Expectation Met: Commissioned Study
The Institute engaged the services of Dr. Holly Hutchins from the University of Houston to originate the Retention Survey and conduct the study which was completed on March 26th, 2009 (see attached supporting documentation to include Scale definitions/descriptions and the Survey). "The study background, sample descriptive, results, and suggestions and implications for improvement are discussed" within the attached supporting documentation. In summary, Dr. Hutchins sampled training offered within the Leadership Command College (LCC), Command Staff Leadership School (CSLS), and Texas Police Chiefs Leadership School (TPCLS). The results identified "three targeted suggestions" to "improve transfer of LEMIT training programs": 1) Increase focus on improving transfer of learning factors, 2) Align objectives with work-related tasks, and 3) Discuss strategies to transfer training classes and with managers. "In summary, there are several opportunities to improve training transfer in LEMIT programs. This should not be interpreted that trainees are dissatisfied with LEMIT training; in contrast, many participants readily discussed how much they appreciate the training programs. However, it is important to understand that "satisfaction" does not always lead to "improved performance". The findings and suggestions for improvement can help LEMIT program increase trainees' ability to apply their new knowledge/skill/attitudes in the workplace. Additionally, focusing on training transfer is a key piece of any return on investment initiative."
Indicator
3.4 Organizational Review
The Institute will conduct organizational and budget reviews annually for constituency satisfaction, to identify areas of growth potential which will in turn enhance image and visibility, thus ensuring the functionality and success of the Institute.
Criterion
3.4(a) Staff Meeting/Budget Workshop
The Institute will conduct a meeting of its Programs/staff at least once annually to discuss budgetary items and review the performance of its Programs.
The Institute held a Staff/Meeting/Budget Workshop on January 9th, 2009 wherein current Institute and Program budgets were disseminated and discussed. Each Program Coordinator discussed their respective Programs along with successful initiatives, goals and objectives. An electronic recording of the meeting is available upon request.
Indicator
3.5 Training/Working Environment
The Institute will continue to provide/maintain a positive and thriving training and working environment as evidenced in previous fiscal years.
Criterion
3.5(a) 80%+ Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
3.5(b) Staff Satisfaction Survey
The Committee Chair will select and organize committee members in order to develop a staff satisfaction survey by the end of the fiscal year.
Finding
3.5(b) Survey Design/Implementation Reassigned.
Due to the creation of a Research Department, the responsibility for the design and implementation of the Staff Satisfaction Survey was reassigned from a committee to the department.
Indicator
3.6 Simulcast Training Formats
The Institute will develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Criterion
3.6(a) Distance Learning
The Distance Learning Program will take the lead role in beginning the ground work necessary to initiate the effort to develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Finding
3.6(a) Expectation Not Met: Distance Learning
The simulcast training initiative has been placed on hold for this fiscal year due to budgetary constraints.
Indicator
3.7 Image Consultant
In order to provide a cohesive image across all Programs within the Institute (to include website and brochures), the Institute has identified the need to seek the assistance of an Image Consultant.
Criterion
3.7(a) Employ Consultant
The Institute will actively seek, engage and employ the services of an image consultant no later than March 1, 2009.
Finding
3.7(a) Expectation Met: Employ Consultant
The Institute successfully employed the services of R. Wayne Ford of The Ford Design Office . The Letter of Engagement, dated February 25, 2009, outlining the scope of work and cost for two versions, is attached as supporting documentation.
Action
3.1(a) Continue Efforts To Automate
Each Program Coordinator is to continue their efforts to successfully update the Institute database (FileMaker Pro) with current and prospective participant information so as to successfully launch the automation of the communication and registration process at the beginning of the 2009/2010 fiscal year.
Action
3.2(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
3.2(b) Continue To Identify Training Needs
The Institute will continue to review the participant satisfaction surveys to identify course material desired by the participant base as training of interest then incorporate such training into the respective Programs as applicable.
Action
3.3(a) Implement Retention Survey
The Director and Assistant Director met with Dr. Hutchins along with the respective Program Coordinators and reviewed the findings and recommendations. The measures discussed within the findings document will be implemented within the respective Programs in order to achieve the desired outcomes not only for the Institute, but that of the constituency base. Additionally, the Retention Survey will be utilized in other Institute Programs to identify areas of improvement.
Action
3.4(a) Continue With Annual Organizational/Budget Review Meetings
As a result of the Staff Meeting/Budget Workshop, the Institute identified new course training/initiatives resulting from Program reviews and revisited budget adjustments/policies for the current fiscal year. Another Institute budget meeting has been scheduled for July 15, 2009 with subsequent meetings held as required.
Action
3.5(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
3.5(b) Finalize Design/Implementation Of Staff Satisfaction Survey.
The Research Department will finalize the survey design and implementation in the 2009/2010 fiscal year.
Action
3.6(a) Revisit Simulcast Training Formats.
The Institute will revisit the simulcast training initiative in the 2009/2010 fiscal year as its budget allows.
Action
3.7(a) Waiting On Delivery Of Contracted Material
The Institute accepted the second bid of $4,500 as outlined in the Letter of Engagement, dated February 25, 2009, and is awaiting for the delivery of the contracted material.
Goal
3. Advance Academic Excellence
Actively support the College's quest to advance academic excellence both in pedagogy and research.
Objective
1. Meet And Exceed The Needs
Meet and exceed the training, professional development and service needs of the constituency and staff.
Indicator
1.1 Registration/Communication Automation
The Institute, through the efforts of each of its Programs, will initiate a process by which to successfully automate the training registration process (from initial contact to course registration) for all identified participants. This initiative will not only fill a need of the Institute's constituency, but it will also allow the Institute to maintain its competitive edge in an increasingly automated training environment, ultimately contributing to the growth of the participant base and the image/visibility of the Institute.
Criterion
1.1(a) Program Initiative
Each Program within the Institute will, throughout the current fiscal year, be responsible for engaging in efforts to fully automate the communication with and registration of their respective training program participants. Program coordinators, with the assistance of their staff, will identify their current participant base, obtain current electronic contact information and will be responsible for updating the Institute database (FileMaker Pro) with the ultimate goal being that all communication and registration being conducted electronically by the beginning of the next fiscal year.
Finding
1.1(a) Automation To Continue
Each Program has successfully undertaken a diligent effort in identifying their respective participant base and is in the process of updating the Institute database (FileMaker Pro); however, due to the overwhelming size of the database, the project will continue forward into the 2009/2010 fiscal year.
Indicator
1.2 Evaluations
The Institute will continue conducting and assessing Program Evaluations in order to enhance/improve course delivery and development of requested training, thus aiding in the image/visibility of the Institute. Evaluations will measure different participant satisfaction elements associated with the Instructor, the Instructor's respective Topic in addition to an Overall Program Evaluation. Instructor/Topic Evaluations are administered at the conclusion of each Topic session while the Overall Program measurement is conducted at the conclusion of the respective training course. All survey data is subsequently analyzed by both the Program Coordinator and the Institute Director with any concerns, either with a particular Instructor, Topic, or course-specific item being addressed and solutions for improvement discussed and implemented.
Criterion
1.2(a) 80+% Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
1.2(b) Institute Growth
The Institute will utilize program evaluations to assist in the development and implementation of new training initiatives, thereby contributing to the growth and success of the Institute.
Finding
1.2(b) Expectation Met: Institute Growth
The Institute has taken the feedback contained in prior participant satisfaction surveys and incorporated new training initiatives based on the needs of the participant base. Such courses implemented during the 2008/2009 fiscal year included:
INCOSIT: Active Deadly Threat Advanced Response Command & Control; and Anti-Terrorism
TCLD: Budget Development; Deception Analysis
Special Programs: TCLEOSE Basic Instructor Course; Child Abuse Seminar; and Seven Habits of Highly Effective People
Indicator
1.3 Retention Survey
The Institute will endeavor to design a Retention Survey to track Institute participant success and retention subsequent to training provided by the Institute. The study's purpose will be to gauge "transfer of training" and "transfer of learning outcome measure" with administration occurring immediately following training, then again four weeks subsequent to training.
Criterion
1.3(a) Commissioned Study
The Institute will engage an outside, independent source to conduct a commissioned study in order to develop a Retention Survey and measure the identified outcomes in a sampling of three Programs within the Institute.
Finding
1.3(a) Expectation Met: Commissioned Study
The Institute engaged the services of Dr. Holly Hutchins from the University of Houston to originate the Retention Survey and conduct the study which was completed on March 26th, 2009 (see attached supporting documentation to include Scale definitions/descriptions and the Survey). "The study background, sample descriptive, results, and suggestions and implications for improvement are discussed" within the attached supporting documentation. In summary, Dr. Hutchins sampled training offered within the Leadership Command College (LCC), Command Staff Leadership School (CSLS), and Texas Police Chiefs Leadership School (TPCLS). The results identified "three targeted suggestions" to "improve transfer of LEMIT training programs": 1) Increase focus on improving transfer of learning factors, 2) Align objectives with work-related tasks, and 3) Discuss strategies to transfer training classes and with managers. "In summary, there are several opportunities to improve training transfer in LEMIT programs. This should not be interpreted that trainees are dissatisfied with LEMIT training; in contrast, many participants readily discussed how much they appreciate the training programs. However, it is important to understand that "satisfaction" does not always lead to "improved performance". The findings and suggestions for improvement can help LEMIT program increase trainees' ability to apply their new knowledge/skill/attitudes in the workplace. Additionally, focusing on training transfer is a key piece of any return on investment initiative."
Indicator
1.4 Organizational Review
The Institute will conduct organizational and budget reviews annually for constituency satisfaction, to identify areas of growth potential which will in turn enhance image and visibility, thus ensuring the functionality and success of the Institute.
Criterion
1.4(a) Staff Meeting/Budget Workshop
The Institute will conduct a meeting of its Programs/staff at least once annually to discuss budgetary items and review the performance of its Programs.
The Institute held a Staff/Meeting/Budget Workshop on January 9th, 2009 wherein current Institute and Program budgets were disseminated and discussed. Each Program Coordinator discussed their respective Programs along with successful initiatives, goals and objectives. An electronic recording of the meeting is available upon request.
Indicator
1.5 Training/Working Environment
The Institute will continue to provide/maintain a positive and thriving training and working environment as evidenced in previous fiscal years.
Criterion
1.5(a) 80+% Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
1.5(b) Staff Satisfaction Survey
The Committee Chair will select and organize committee members in order to develop a staff satisfaction survey by the end of the fiscal year.
Finding
1.5(b) Survey Design/Implementation Reassigned.
Due to the creation of a Research Department, the responsibility for the design and implementation of the Staff Satisfaction Survey was reassigned from a committee to the department.
Indicator
1.6 Simulcast Training Formats
The Institute will develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Criterion
1.6(a) Distance Learning
The Distance Learning Program will take the lead role in beginning the ground work necessary to initiate the effort to develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Finding
1.6(a) Expectation Not Met: Distance Learning
The simulcast training initiative has been placed on hold for this fiscal year due to budgetary constraints.
Action
1.1(a) Continue Efforts To Automate
Each Program Coordinator is to continue their efforts to successfully update the Institute database (FileMaker Pro) with current and prospective participant information so as to successfully launch the automation of the communication and registration process during the 2009/2010 fiscal year.
Action
1.2(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
1.3(a) Implement Retention Survey
The Director and Assistant Director met with Dr. Hutchins along with the respective Program Coordinators and reviewed the findings and recommendations. The measures discussed within the findings document will be implemented within the respective Programs in order to achieve the desired outcomes not only for the Institute, but that of the constituency base. Additionally, the Retention Survey will be utilized in other Institute Programs to identify areas of improvement.
Action
1.2(b) Continue To Identify Training Needs
The Institute will continue to review the participant satisfaction surveys to identify course material desired by the participant base as training of interest then incorporate such training into the respective Programs as applicable.
Action
1.4(a) Continue With Annual Organizational/Budget Review Meetings
As a result of the Staff Meeting/Budget Workshop, the Institute identified new course training/initiatives resulting from Program reviews and revisited budget adjustments/ policies for the current fiscal year. Another Institute budget meeting has been scheduled for July 15, 2009 with subsequent meeting held as required.
Action
1.5(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
1.5(b) Finalize Design/Implementation Of Staff Satisfaction Survey
The Research Department will finalize the survey design and implementation in the 2009/2010 fiscal year.
Action
1.6(a) Revisit Simulcast Training Formats
The Institute will revisit the simulcast training initiative in the 2009/2010 fiscal year as its budget allows.
Objective
2. Growth
Continually seek and develop partnership opportunities and collaborative efforts in order to introduce new training initiatives, services and professional development to the constituency and staff.
Indicator
2.1 Registration/Communication Automation
The Institute, through the efforts of each of its Programs, will initiate a process by which to successfully automate the training registration process (from initial contact to course registration) for all identified participants. This initiative will not only fill a need of the Institute's constituency, but it will also allow the Institute to maintain its competitive edge in an increasingly automated training environment, ultimately contributing to the growth of the participant base and the image/visibility of the Institute.
Criterion
2.1(a) Program Initiative
Each Program within the Institute will, throughout the current fiscal year, be responsible for engaging in efforts to fully automate the communication with and registration of their respective training program participants. Program coordinators, with the assistance of their staff, will identify their current participant base, obtain current electronic contact information and will be responsible for updating the Institute database (FileMaker Pro) with the ultimate goal being that all communication and registration being conducted electronically by the beginning of the next fiscal year.
Finding
2.1(a) Automation To Continue
Each Program has successfully undertaken a diligent effort in identifying their respective participant base and is in the process of updating the Institute database (FileMaker Pro); however, due to the overwhelming size of the database, the project will continue forward into the 2009/2010 fiscal year.
Indicator
2.2 Evaluations
The Institute will continue conducting and assessing Program Evaluations in order to enhance/improve course delivery and development of requested training, thus aiding in the image/visibility of the Institute. Evaluations will measure different participant satisfaction elements associated with the Instructor, the Instructor's respective Topic in addition to an Overall Program Evaluation. Instructor/Topic Evaluations are administered at the conclusion of each Topic session while the Overall Program measurement is conducted at the conclusion of the respective training course. All survey data is subsequently analyzed by both the Program Coordinator and the Institute Director with any concerns, either with a particular Instructor, Topic, or course-specific item being addressed and solutions for improvement discussed and implemented.
Criterion
2.2(a) 80%+ Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
2.2(b) Institute Growth
The Institute will utilize program evaluations to assist in the development and implementation of new training initiatives, thereby contributing to the growth and success of the Institute.
Finding
2.2(b) Expectation Met: Institute Growth
The Institute has taken the feedback contained in prior participant satisfaction surveys and incorporated new training initiatives based on the needs of the participant base. Such courses implemented during the 2008/2009 fiscal year included:
INCOSIT: Active Deadly Threat Advanced Response Command & Control; and Anti-Terrorism
TCLD: Budget Development; Deception Analysis
Special Programs: TCLEOSE Basic Instructor Course; Child Abuse Seminar; and Seven Habits of Highly Effective People
Indicator
2.3 Retention Survey
The Institute will endeavor to design a Retention Survey to track Institute participant success and retention subsequent to training provided by the Institute. The study's purpose will be to gauge "transfer of training" and "transfer of learning outcome measure" with administration occurring immediately following training, then again four weeks subsequent to training.
Criterion
2.3(a) Commissioned Study
The Institute will engage an outside, independent source to conduct a commissioned study in order to develop a Retention Survey and measure the identified outcomes in a sampling of three Programs within the Institute.
Finding
2.3 Expectation Met: Commissioned Study
The Institute engaged the services of Dr. Holly Hutchins from the University of Houston to originate the Retention Survey and conduct the study which was completed on March 26th, 2009 (see attached supporting documentation to include Scale definitions/descriptions and the Survey). "The study background, sample descriptive, results, and suggestions and implications for improvement are discussed" within the attached supporting documentation. In summary, Dr. Hutchins sampled training offered within the Leadership Command College (LCC), Command Staff Leadership School (CSLS), and Texas Police Chiefs Leadership School (TPCLS). The results identified "three targeted suggestions" to "improve transfer of LEMIT training programs": 1) Increase focus on improving transfer of learning factors, 2) Align objectives with work-related tasks, and 3) Discuss strategies to transfer training classes and with managers. "In summary, there are several opportunities to improve training transfer in LEMIT programs. This should not be interpreted that trainees are dissatisfied with LEMIT training; in contrast, many participants readily discussed how much they appreciate the training programs. However, it is important to understand that "satisfaction" does not always lead to "improved performance". The findings and suggestions for improvement can help LEMIT program increase trainees' ability to apply their new knowledge/skill/attitudes in the workplace. Additionally, focusing on training transfer is a key piece of any return on investment initiative."
Indicator
2.4 Organizational Review
The Institute will conduct organizational and budget reviews annually for constituency satisfaction, to identify areas of growth potential which will in turn enhance image and visibility, thus ensuring the functionality and success of the Institute.
Criterion
2.4(a) Staff Meeting/Budget Workshop
The Institute will conduct a meeting of its Programs/staff at least once annually to discuss budgetary items and review the performance of its Programs.
The Institute held a Staff/Meeting/Budget Workshop on January 9th, 2009 wherein current Institute and Program budgets were disseminated and discussed. Each Program Coordinator discussed their respective Programs along with successful initiatives, goals and objectives. An electronic recording of the meeting is available upon request.
Indicator
2.5 Training/Working Environment
The Institute will continue to provide/maintain a positive and thriving training and working environment as evidenced in previous fiscal years.
Criterion
2.5(a) 80%+ Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
2.5(b) Staff Satisfaction Survey
The Committee Chair will select and organize committee members in order to develop a staff satisfaction survey by the end of the fiscal year.
Finding
2.5(b) Survey Design/Implementation Reassigned.
Due to the creation of a Research Department, the responsibility for the design and implementation of the Staff Satisfaction Survey was reassigned from a committee to the department.
Indicator
2.6 Simulcast Training Formats
The Institute will develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Criterion
2.6(a) Distance Learning
The Distance Learning Program will take the lead role in beginning the ground work necessary to initiate the effort to develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Finding
2.6(a) Expectation Not Met: Distance Learning
The simulcast training initiative has been placed on hold for this fiscal year due to budgetary constraints.
Action
2.1(a) Continue Efforts To Automate
Each Program Coordinator is to continue their efforts to successfully update the Institute database (FileMaker Pro) with current and prospective participant information so as to successfully launch the automation of the communication and registration process at the beginning of the 2009/2010 fiscal year.
Action
2.2(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
2.2(b) Continue To Identify Training Needs
The Institute will continue to review the participant satisfaction surveys to identify course material desired by the participant base as training of interest then incorporate such training into the respective Programs as applicable.
Action
2.3(a) Implement Retention Survey
The Director and Assistant Director met with Dr. Hutchins along with the respective Program Coordinators and reviewed the findings and recommendations. The measures discussed within the findings document will be implemented within the respective Programs in order to achieve the desired outcomes not only for the Institute, but that of the constituency base. Additionally, the Retention Survey will be utilized in other Institute Programs to identify areas of improvement.
Action
2.4(a) Continue With Annual Organizational/Budget Review Meetings
As a result of the Staff Meeting/Budget Workshop, the Institute identified new course training/initiatives resulting from Program reviews and revisited budget adjustments/policies for the current fiscal year. Another Institute budget meeting has been scheduled for July 15, 2009 with subsequent meeting held as required.
Action
2.5(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
2.5(b) Finalize Design/Implementation Of Staff Satisfaction Survey.
The Research Department will finalize the survey design and implementation in the 2009/2010 fiscal year.
Action
2.6(a) Revisit Simulcast Training Formats
The Institute will revisit the simulcast training initiative in the 2009/2010 fiscal year as its budget allows.
Objective
3. Image And Visibility
To actively promote the Institute, its programs, services and success in training and service both domestically and internationally.
Indicator
3.1 Registration/Communication Automation
The Institute, through the efforts of each of its Programs, will initiate a process by which to successfully automate the training registration process (from initial contact to course registration) for all identified participants. This initiative will not only fill a need of the Institute's constituency, but it will also allow the Institute to maintain its competitive edge in an increasingly automated training environment, ultimately contributing to the growth of the participant base and the image/visibility of the Institute.
Criterion
3.1(a) Program Initiative
Each Program within the Institute will, throughout the current fiscal year, be responsible for engaging in efforts to fully automate the communication with and registration of their respective training program participants. Program coordinators, with the assistance of their staff, will identify their current participant base, obtain current electronic contact information and will be responsible for updating the Institute database (FileMaker Pro) with the ultimate goal being that all communication and registration being conducted electronically by the beginning of the next fiscal year.
Finding
3.1(a) Automation To Continue
Each Program has successfully undertaken a diligent effort in identifying their respective participant base and is in the process of updating the Institute database (FileMaker Pro); however, due to the overwhelming size of the database, the project will continue forward into the 2009/2010 fiscal year.
Indicator
3.2 Evaluations
The Institute will continue conducting and assessing Program Evaluations in order to enhance/improve course delivery and development of requested training, thus aiding in the image/visibility of the Institute. Evaluations will measure different participant satisfaction elements associated with the Instructor, the Instructor's respective Topic in addition to an Overall Program Evaluation. Instructor/Topic Evaluations are administered at the conclusion of each Topic session while the Overall Program measurement is conducted at the conclusion of the respective training course. All survey data is subsequently analyzed by both the Program Coordinator and the Institute Director with any concerns, either with a particular Instructor, Topic, or course-specific item being addressed and solutions for improvement discussed and implemented.
Criterion
3.2(a) 80%+ Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
3.2(b) Institute Growth
The Institute will utilize program evaluations to assist in the development and implementation of new training initiatives, thereby contributing to the growth and success of the Institute.
Finding
3.2(b) Expectation Met: Institute Growth
The Institute has taken the feedback contained in prior participant satisfaction surveys and incorporated new training initiatives based on the needs of the participant base. Such courses implemented during the 2008/2009 fiscal year included:
INCOSIT: Active Deadly Threat Advanced Response Command & Control; and Anti-Terrorism
TCLD: Budget Development; Deception Analysis
Special Programs: TCLEOSE Basic Instructor Course; Child Abuse Seminar; and Seven Habits of Highly Effective People
Indicator
3.3 Retention Survey
The Institute will endeavor to design a Retention Survey to track Institute participant success and retention subsequent to training provided by the Institute. The study's purpose will be to gauge "transfer of training" and "transfer of learning outcome measure" with administration occurring immediately following training, then again four weeks subsequent to training.
Criterion
3.3(a) Commissioned Study
The Institute will engage an outside, independent source to conduct a commissioned study in order to develop a Retention Survey and measure the identified outcomes in a sampling of three Programs within the Institute.
Finding
3.3(a) Expectation Met: Commissioned Study
The Institute engaged the services of Dr. Holly Hutchins from the University of Houston to originate the Retention Survey and conduct the study which was completed on March 26th, 2009 (see attached supporting documentation to include Scale definitions/descriptions and the Survey). "The study background, sample descriptive, results, and suggestions and implications for improvement are discussed" within the attached supporting documentation. In summary, Dr. Hutchins sampled training offered within the Leadership Command College (LCC), Command Staff Leadership School (CSLS), and Texas Police Chiefs Leadership School (TPCLS). The results identified "three targeted suggestions" to "improve transfer of LEMIT training programs": 1) Increase focus on improving transfer of learning factors, 2) Align objectives with work-related tasks, and 3) Discuss strategies to transfer training classes and with managers. "In summary, there are several opportunities to improve training transfer in LEMIT programs. This should not be interpreted that trainees are dissatisfied with LEMIT training; in contrast, many participants readily discussed how much they appreciate the training programs. However, it is important to understand that "satisfaction" does not always lead to "improved performance". The findings and suggestions for improvement can help LEMIT program increase trainees' ability to apply their new knowledge/skill/attitudes in the workplace. Additionally, focusing on training transfer is a key piece of any return on investment initiative."
Indicator
3.4 Organizational Review
The Institute will conduct organizational and budget reviews annually for constituency satisfaction, to identify areas of growth potential which will in turn enhance image and visibility, thus ensuring the functionality and success of the Institute.
Criterion
3.4(a) Staff Meeting/Budget Workshop
The Institute will conduct a meeting of its Programs/staff at least once annually to discuss budgetary items and review the performance of its Programs.
The Institute held a Staff/Meeting/Budget Workshop on January 9th, 2009 wherein current Institute and Program budgets were disseminated and discussed. Each Program Coordinator discussed their respective Programs along with successful initiatives, goals and objectives. An electronic recording of the meeting is available upon request.
Indicator
3.5 Training/Working Environment
The Institute will continue to provide/maintain a positive and thriving training and working environment as evidenced in previous fiscal years.
Criterion
3.5(a) 80%+ Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
3.5(b) Staff Satisfaction Survey
The Committee Chair will select and organize committee members in order to develop a staff satisfaction survey by the end of the fiscal year.
Finding
3.5(b) Survey Design/Implementation Reassigned.
Due to the creation of a Research Department, the responsibility for the design and implementation of the Staff Satisfaction Survey was reassigned from a committee to the department.
Indicator
3.6 Simulcast Training Formats
The Institute will develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Criterion
3.6(a) Distance Learning
The Distance Learning Program will take the lead role in beginning the ground work necessary to initiate the effort to develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Finding
3.6(a) Expectation Not Met: Distance Learning
The simulcast training initiative has been placed on hold for this fiscal year due to budgetary constraints.
Indicator
3.7 Image Consultant
In order to provide a cohesive image across all Programs within the Institute (to include website and brochures), the Institute has identified the need to seek the assistance of an Image Consultant.
Criterion
3.7(a) Employ Consultant
The Institute will actively seek, engage and employ the services of an image consultant no later than March 1, 2009.
Finding
3.7(a) Expectation Met: Employ Consultant
The Institute successfully employed the services of R. Wayne Ford of The Ford Design Office . The Letter of Engagement, dated February 25, 2009, outlining the scope of work and cost for two versions, is attached as supporting documentation.
Action
3.1(a) Continue Efforts To Automate
Each Program Coordinator is to continue their efforts to successfully update the Institute database (FileMaker Pro) with current and prospective participant information so as to successfully launch the automation of the communication and registration process at the beginning of the 2009/2010 fiscal year.
Action
3.2(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
3.2(b) Continue To Identify Training Needs
The Institute will continue to review the participant satisfaction surveys to identify course material desired by the participant base as training of interest then incorporate such training into the respective Programs as applicable.
Action
3.3(a) Implement Retention Survey
The Director and Assistant Director met with Dr. Hutchins along with the respective Program Coordinators and reviewed the findings and recommendations. The measures discussed within the findings document will be implemented within the respective Programs in order to achieve the desired outcomes not only for the Institute, but that of the constituency base. Additionally, the Retention Survey will be utilized in other Institute Programs to identify areas of improvement.
Action
3.4(a) Continue With Annual Organizational/Budget Review Meetings
As a result of the Staff Meeting/Budget Workshop, the Institute identified new course training/initiatives resulting from Program reviews and revisited budget adjustments/policies for the current fiscal year. Another Institute budget meeting has been scheduled for July 15, 2009 with subsequent meetings held as required.
Action
3.5(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
3.5(b) Finalize Design/Implementation Of Staff Satisfaction Survey.
The Research Department will finalize the survey design and implementation in the 2009/2010 fiscal year.
Action
3.6(a) Revisit Simulcast Training Formats.
The Institute will revisit the simulcast training initiative in the 2009/2010 fiscal year as its budget allows.
Action
3.7(a) Waiting On Delivery Of Contracted Material
The Institute accepted the second bid of $4,500 as outlined in the Letter of Engagement, dated February 25, 2009, and is awaiting for the delivery of the contracted material.
Goal
1. Center Of Excellence
Maintain and promote LEMIT's position as the Center of Excellence in the law enforcement community.
Objective
1. Meet And Exceed The Needs
Meet and exceed the training, professional development and service needs of the constituency and staff.
Indicator
1.1 Registration/Communication Automation
The Institute, through the efforts of each of its Programs, will initiate a process by which to successfully automate the training registration process (from initial contact to course registration) for all identified participants. This initiative will not only fill a need of the Institute's constituency, but it will also allow the Institute to maintain its competitive edge in an increasingly automated training environment, ultimately contributing to the growth of the participant base and the image/visibility of the Institute.
Criterion
1.1(a) Program Initiative
Each Program within the Institute will, throughout the current fiscal year, be responsible for engaging in efforts to fully automate the communication with and registration of their respective training program participants. Program coordinators, with the assistance of their staff, will identify their current participant base, obtain current electronic contact information and will be responsible for updating the Institute database (FileMaker Pro) with the ultimate goal being that all communication and registration being conducted electronically by the beginning of the next fiscal year.
Finding
1.1(a) Automation To Continue
Each Program has successfully undertaken a diligent effort in identifying their respective participant base and is in the process of updating the Institute database (FileMaker Pro); however, due to the overwhelming size of the database, the project will continue forward into the 2009/2010 fiscal year.
Indicator
1.2 Evaluations
The Institute will continue conducting and assessing Program Evaluations in order to enhance/improve course delivery and development of requested training, thus aiding in the image/visibility of the Institute. Evaluations will measure different participant satisfaction elements associated with the Instructor, the Instructor's respective Topic in addition to an Overall Program Evaluation. Instructor/Topic Evaluations are administered at the conclusion of each Topic session while the Overall Program measurement is conducted at the conclusion of the respective training course. All survey data is subsequently analyzed by both the Program Coordinator and the Institute Director with any concerns, either with a particular Instructor, Topic, or course-specific item being addressed and solutions for improvement discussed and implemented.
Criterion
1.2(a) 80+% Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
1.2(b) Institute Growth
The Institute will utilize program evaluations to assist in the development and implementation of new training initiatives, thereby contributing to the growth and success of the Institute.
Finding
1.2(b) Expectation Met: Institute Growth
The Institute has taken the feedback contained in prior participant satisfaction surveys and incorporated new training initiatives based on the needs of the participant base. Such courses implemented during the 2008/2009 fiscal year included:
INCOSIT: Active Deadly Threat Advanced Response Command & Control; and Anti-Terrorism
TCLD: Budget Development; Deception Analysis
Special Programs: TCLEOSE Basic Instructor Course; Child Abuse Seminar; and Seven Habits of Highly Effective People
Indicator
1.3 Retention Survey
The Institute will endeavor to design a Retention Survey to track Institute participant success and retention subsequent to training provided by the Institute. The study's purpose will be to gauge "transfer of training" and "transfer of learning outcome measure" with administration occurring immediately following training, then again four weeks subsequent to training.
Criterion
1.3(a) Commissioned Study
The Institute will engage an outside, independent source to conduct a commissioned study in order to develop a Retention Survey and measure the identified outcomes in a sampling of three Programs within the Institute.
Finding
1.3(a) Expectation Met: Commissioned Study
The Institute engaged the services of Dr. Holly Hutchins from the University of Houston to originate the Retention Survey and conduct the study which was completed on March 26th, 2009 (see attached supporting documentation to include Scale definitions/descriptions and the Survey). "The study background, sample descriptive, results, and suggestions and implications for improvement are discussed" within the attached supporting documentation. In summary, Dr. Hutchins sampled training offered within the Leadership Command College (LCC), Command Staff Leadership School (CSLS), and Texas Police Chiefs Leadership School (TPCLS). The results identified "three targeted suggestions" to "improve transfer of LEMIT training programs": 1) Increase focus on improving transfer of learning factors, 2) Align objectives with work-related tasks, and 3) Discuss strategies to transfer training classes and with managers. "In summary, there are several opportunities to improve training transfer in LEMIT programs. This should not be interpreted that trainees are dissatisfied with LEMIT training; in contrast, many participants readily discussed how much they appreciate the training programs. However, it is important to understand that "satisfaction" does not always lead to "improved performance". The findings and suggestions for improvement can help LEMIT program increase trainees' ability to apply their new knowledge/skill/attitudes in the workplace. Additionally, focusing on training transfer is a key piece of any return on investment initiative."
Indicator
1.4 Organizational Review
The Institute will conduct organizational and budget reviews annually for constituency satisfaction, to identify areas of growth potential which will in turn enhance image and visibility, thus ensuring the functionality and success of the Institute.
Criterion
1.4(a) Staff Meeting/Budget Workshop
The Institute will conduct a meeting of its Programs/staff at least once annually to discuss budgetary items and review the performance of its Programs.
The Institute held a Staff/Meeting/Budget Workshop on January 9th, 2009 wherein current Institute and Program budgets were disseminated and discussed. Each Program Coordinator discussed their respective Programs along with successful initiatives, goals and objectives. An electronic recording of the meeting is available upon request.
Indicator
1.5 Training/Working Environment
The Institute will continue to provide/maintain a positive and thriving training and working environment as evidenced in previous fiscal years.
Criterion
1.5(a) 80+% Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
1.5(b) Staff Satisfaction Survey
The Committee Chair will select and organize committee members in order to develop a staff satisfaction survey by the end of the fiscal year.
Finding
1.5(b) Survey Design/Implementation Reassigned.
Due to the creation of a Research Department, the responsibility for the design and implementation of the Staff Satisfaction Survey was reassigned from a committee to the department.
Indicator
1.6 Simulcast Training Formats
The Institute will develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Criterion
1.6(a) Distance Learning
The Distance Learning Program will take the lead role in beginning the ground work necessary to initiate the effort to develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Finding
1.6(a) Expectation Not Met: Distance Learning
The simulcast training initiative has been placed on hold for this fiscal year due to budgetary constraints.
Action
1.1(a) Continue Efforts To Automate
Each Program Coordinator is to continue their efforts to successfully update the Institute database (FileMaker Pro) with current and prospective participant information so as to successfully launch the automation of the communication and registration process during the 2009/2010 fiscal year.
Action
1.2(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
1.3(a) Implement Retention Survey
The Director and Assistant Director met with Dr. Hutchins along with the respective Program Coordinators and reviewed the findings and recommendations. The measures discussed within the findings document will be implemented within the respective Programs in order to achieve the desired outcomes not only for the Institute, but that of the constituency base. Additionally, the Retention Survey will be utilized in other Institute Programs to identify areas of improvement.
Action
1.2(b) Continue To Identify Training Needs
The Institute will continue to review the participant satisfaction surveys to identify course material desired by the participant base as training of interest then incorporate such training into the respective Programs as applicable.
Action
1.4(a) Continue With Annual Organizational/Budget Review Meetings
As a result of the Staff Meeting/Budget Workshop, the Institute identified new course training/initiatives resulting from Program reviews and revisited budget adjustments/ policies for the current fiscal year. Another Institute budget meeting has been scheduled for July 15, 2009 with subsequent meeting held as required.
Action
1.5(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
1.5(b) Finalize Design/Implementation Of Staff Satisfaction Survey
The Research Department will finalize the survey design and implementation in the 2009/2010 fiscal year.
Action
1.6(a) Revisit Simulcast Training Formats
The Institute will revisit the simulcast training initiative in the 2009/2010 fiscal year as its budget allows.
Objective
2. Growth
Continually seek and develop partnership opportunities and collaborative efforts in order to introduce new training initiatives, services and professional development to the constituency and staff.
Indicator
2.1 Registration/Communication Automation
The Institute, through the efforts of each of its Programs, will initiate a process by which to successfully automate the training registration process (from initial contact to course registration) for all identified participants. This initiative will not only fill a need of the Institute's constituency, but it will also allow the Institute to maintain its competitive edge in an increasingly automated training environment, ultimately contributing to the growth of the participant base and the image/visibility of the Institute.
Criterion
2.1(a) Program Initiative
Each Program within the Institute will, throughout the current fiscal year, be responsible for engaging in efforts to fully automate the communication with and registration of their respective training program participants. Program coordinators, with the assistance of their staff, will identify their current participant base, obtain current electronic contact information and will be responsible for updating the Institute database (FileMaker Pro) with the ultimate goal being that all communication and registration being conducted electronically by the beginning of the next fiscal year.
Finding
2.1(a) Automation To Continue
Each Program has successfully undertaken a diligent effort in identifying their respective participant base and is in the process of updating the Institute database (FileMaker Pro); however, due to the overwhelming size of the database, the project will continue forward into the 2009/2010 fiscal year.
Indicator
2.2 Evaluations
The Institute will continue conducting and assessing Program Evaluations in order to enhance/improve course delivery and development of requested training, thus aiding in the image/visibility of the Institute. Evaluations will measure different participant satisfaction elements associated with the Instructor, the Instructor's respective Topic in addition to an Overall Program Evaluation. Instructor/Topic Evaluations are administered at the conclusion of each Topic session while the Overall Program measurement is conducted at the conclusion of the respective training course. All survey data is subsequently analyzed by both the Program Coordinator and the Institute Director with any concerns, either with a particular Instructor, Topic, or course-specific item being addressed and solutions for improvement discussed and implemented.
Criterion
2.2(a) 80%+ Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
2.2(b) Institute Growth
The Institute will utilize program evaluations to assist in the development and implementation of new training initiatives, thereby contributing to the growth and success of the Institute.
Finding
2.2(b) Expectation Met: Institute Growth
The Institute has taken the feedback contained in prior participant satisfaction surveys and incorporated new training initiatives based on the needs of the participant base. Such courses implemented during the 2008/2009 fiscal year included:
INCOSIT: Active Deadly Threat Advanced Response Command & Control; and Anti-Terrorism
TCLD: Budget Development; Deception Analysis
Special Programs: TCLEOSE Basic Instructor Course; Child Abuse Seminar; and Seven Habits of Highly Effective People
Indicator
2.3 Retention Survey
The Institute will endeavor to design a Retention Survey to track Institute participant success and retention subsequent to training provided by the Institute. The study's purpose will be to gauge "transfer of training" and "transfer of learning outcome measure" with administration occurring immediately following training, then again four weeks subsequent to training.
Criterion
2.3(a) Commissioned Study
The Institute will engage an outside, independent source to conduct a commissioned study in order to develop a Retention Survey and measure the identified outcomes in a sampling of three Programs within the Institute.
Finding
2.3 Expectation Met: Commissioned Study
The Institute engaged the services of Dr. Holly Hutchins from the University of Houston to originate the Retention Survey and conduct the study which was completed on March 26th, 2009 (see attached supporting documentation to include Scale definitions/descriptions and the Survey). "The study background, sample descriptive, results, and suggestions and implications for improvement are discussed" within the attached supporting documentation. In summary, Dr. Hutchins sampled training offered within the Leadership Command College (LCC), Command Staff Leadership School (CSLS), and Texas Police Chiefs Leadership School (TPCLS). The results identified "three targeted suggestions" to "improve transfer of LEMIT training programs": 1) Increase focus on improving transfer of learning factors, 2) Align objectives with work-related tasks, and 3) Discuss strategies to transfer training classes and with managers. "In summary, there are several opportunities to improve training transfer in LEMIT programs. This should not be interpreted that trainees are dissatisfied with LEMIT training; in contrast, many participants readily discussed how much they appreciate the training programs. However, it is important to understand that "satisfaction" does not always lead to "improved performance". The findings and suggestions for improvement can help LEMIT program increase trainees' ability to apply their new knowledge/skill/attitudes in the workplace. Additionally, focusing on training transfer is a key piece of any return on investment initiative."
Indicator
2.4 Organizational Review
The Institute will conduct organizational and budget reviews annually for constituency satisfaction, to identify areas of growth potential which will in turn enhance image and visibility, thus ensuring the functionality and success of the Institute.
Criterion
2.4(a) Staff Meeting/Budget Workshop
The Institute will conduct a meeting of its Programs/staff at least once annually to discuss budgetary items and review the performance of its Programs.
The Institute held a Staff/Meeting/Budget Workshop on January 9th, 2009 wherein current Institute and Program budgets were disseminated and discussed. Each Program Coordinator discussed their respective Programs along with successful initiatives, goals and objectives. An electronic recording of the meeting is available upon request.
Indicator
2.5 Training/Working Environment
The Institute will continue to provide/maintain a positive and thriving training and working environment as evidenced in previous fiscal years.
Criterion
2.5(a) 80%+ Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
2.5(b) Staff Satisfaction Survey
The Committee Chair will select and organize committee members in order to develop a staff satisfaction survey by the end of the fiscal year.
Finding
2.5(b) Survey Design/Implementation Reassigned.
Due to the creation of a Research Department, the responsibility for the design and implementation of the Staff Satisfaction Survey was reassigned from a committee to the department.
Indicator
2.6 Simulcast Training Formats
The Institute will develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Criterion
2.6(a) Distance Learning
The Distance Learning Program will take the lead role in beginning the ground work necessary to initiate the effort to develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Finding
2.6(a) Expectation Not Met: Distance Learning
The simulcast training initiative has been placed on hold for this fiscal year due to budgetary constraints.
Action
2.1(a) Continue Efforts To Automate
Each Program Coordinator is to continue their efforts to successfully update the Institute database (FileMaker Pro) with current and prospective participant information so as to successfully launch the automation of the communication and registration process at the beginning of the 2009/2010 fiscal year.
Action
2.2(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
2.2(b) Continue To Identify Training Needs
The Institute will continue to review the participant satisfaction surveys to identify course material desired by the participant base as training of interest then incorporate such training into the respective Programs as applicable.
Action
2.3(a) Implement Retention Survey
The Director and Assistant Director met with Dr. Hutchins along with the respective Program Coordinators and reviewed the findings and recommendations. The measures discussed within the findings document will be implemented within the respective Programs in order to achieve the desired outcomes not only for the Institute, but that of the constituency base. Additionally, the Retention Survey will be utilized in other Institute Programs to identify areas of improvement.
Action
2.4(a) Continue With Annual Organizational/Budget Review Meetings
As a result of the Staff Meeting/Budget Workshop, the Institute identified new course training/initiatives resulting from Program reviews and revisited budget adjustments/policies for the current fiscal year. Another Institute budget meeting has been scheduled for July 15, 2009 with subsequent meeting held as required.
Action
2.5(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
2.5(b) Finalize Design/Implementation Of Staff Satisfaction Survey.
The Research Department will finalize the survey design and implementation in the 2009/2010 fiscal year.
Action
2.6(a) Revisit Simulcast Training Formats
The Institute will revisit the simulcast training initiative in the 2009/2010 fiscal year as its budget allows.
Objective
3. Image And Visibility
To actively promote the Institute, its programs, services and success in training and service both domestically and internationally.
Indicator
3.1 Registration/Communication Automation
The Institute, through the efforts of each of its Programs, will initiate a process by which to successfully automate the training registration process (from initial contact to course registration) for all identified participants. This initiative will not only fill a need of the Institute's constituency, but it will also allow the Institute to maintain its competitive edge in an increasingly automated training environment, ultimately contributing to the growth of the participant base and the image/visibility of the Institute.
Criterion
3.1(a) Program Initiative
Each Program within the Institute will, throughout the current fiscal year, be responsible for engaging in efforts to fully automate the communication with and registration of their respective training program participants. Program coordinators, with the assistance of their staff, will identify their current participant base, obtain current electronic contact information and will be responsible for updating the Institute database (FileMaker Pro) with the ultimate goal being that all communication and registration being conducted electronically by the beginning of the next fiscal year.
Finding
3.1(a) Automation To Continue
Each Program has successfully undertaken a diligent effort in identifying their respective participant base and is in the process of updating the Institute database (FileMaker Pro); however, due to the overwhelming size of the database, the project will continue forward into the 2009/2010 fiscal year.
Indicator
3.2 Evaluations
The Institute will continue conducting and assessing Program Evaluations in order to enhance/improve course delivery and development of requested training, thus aiding in the image/visibility of the Institute. Evaluations will measure different participant satisfaction elements associated with the Instructor, the Instructor's respective Topic in addition to an Overall Program Evaluation. Instructor/Topic Evaluations are administered at the conclusion of each Topic session while the Overall Program measurement is conducted at the conclusion of the respective training course. All survey data is subsequently analyzed by both the Program Coordinator and the Institute Director with any concerns, either with a particular Instructor, Topic, or course-specific item being addressed and solutions for improvement discussed and implemented.
Criterion
3.2(a) 80%+ Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
3.2(b) Institute Growth
The Institute will utilize program evaluations to assist in the development and implementation of new training initiatives, thereby contributing to the growth and success of the Institute.
Finding
3.2(b) Expectation Met: Institute Growth
The Institute has taken the feedback contained in prior participant satisfaction surveys and incorporated new training initiatives based on the needs of the participant base. Such courses implemented during the 2008/2009 fiscal year included:
INCOSIT: Active Deadly Threat Advanced Response Command & Control; and Anti-Terrorism
TCLD: Budget Development; Deception Analysis
Special Programs: TCLEOSE Basic Instructor Course; Child Abuse Seminar; and Seven Habits of Highly Effective People
Indicator
3.3 Retention Survey
The Institute will endeavor to design a Retention Survey to track Institute participant success and retention subsequent to training provided by the Institute. The study's purpose will be to gauge "transfer of training" and "transfer of learning outcome measure" with administration occurring immediately following training, then again four weeks subsequent to training.
Criterion
3.3(a) Commissioned Study
The Institute will engage an outside, independent source to conduct a commissioned study in order to develop a Retention Survey and measure the identified outcomes in a sampling of three Programs within the Institute.
Finding
3.3(a) Expectation Met: Commissioned Study
The Institute engaged the services of Dr. Holly Hutchins from the University of Houston to originate the Retention Survey and conduct the study which was completed on March 26th, 2009 (see attached supporting documentation to include Scale definitions/descriptions and the Survey). "The study background, sample descriptive, results, and suggestions and implications for improvement are discussed" within the attached supporting documentation. In summary, Dr. Hutchins sampled training offered within the Leadership Command College (LCC), Command Staff Leadership School (CSLS), and Texas Police Chiefs Leadership School (TPCLS). The results identified "three targeted suggestions" to "improve transfer of LEMIT training programs": 1) Increase focus on improving transfer of learning factors, 2) Align objectives with work-related tasks, and 3) Discuss strategies to transfer training classes and with managers. "In summary, there are several opportunities to improve training transfer in LEMIT programs. This should not be interpreted that trainees are dissatisfied with LEMIT training; in contrast, many participants readily discussed how much they appreciate the training programs. However, it is important to understand that "satisfaction" does not always lead to "improved performance". The findings and suggestions for improvement can help LEMIT program increase trainees' ability to apply their new knowledge/skill/attitudes in the workplace. Additionally, focusing on training transfer is a key piece of any return on investment initiative."
Indicator
3.4 Organizational Review
The Institute will conduct organizational and budget reviews annually for constituency satisfaction, to identify areas of growth potential which will in turn enhance image and visibility, thus ensuring the functionality and success of the Institute.
Criterion
3.4(a) Staff Meeting/Budget Workshop
The Institute will conduct a meeting of its Programs/staff at least once annually to discuss budgetary items and review the performance of its Programs.
The Institute held a Staff/Meeting/Budget Workshop on January 9th, 2009 wherein current Institute and Program budgets were disseminated and discussed. Each Program Coordinator discussed their respective Programs along with successful initiatives, goals and objectives. An electronic recording of the meeting is available upon request.
Indicator
3.5 Training/Working Environment
The Institute will continue to provide/maintain a positive and thriving training and working environment as evidenced in previous fiscal years.
Criterion
3.5(a) 80%+ Participant Satisfaction
The Institute as a whole, along with its Programs individually, will maintain and/or exceed an 80% standard on participant satisfaction with program/course curriculum.
The Institute, as a whole, and each Program individually, successfully achieved the criterion of 80% or greater participant satisfaction for Instructor/Topic, Overall Course and Overall Program. The Overall Program percentage of satisfaction ranged from 91.18% to 97.36% among the eleven Institute Programs comprising an Institute average of 95.31%. See attached supporting documentation.
Criterion
3.5(b) Staff Satisfaction Survey
The Committee Chair will select and organize committee members in order to develop a staff satisfaction survey by the end of the fiscal year.
Finding
3.5(b) Survey Design/Implementation Reassigned.
Due to the creation of a Research Department, the responsibility for the design and implementation of the Staff Satisfaction Survey was reassigned from a committee to the department.
Indicator
3.6 Simulcast Training Formats
The Institute will develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Criterion
3.6(a) Distance Learning
The Distance Learning Program will take the lead role in beginning the ground work necessary to initiate the effort to develop collaborative efforts across the state, country and globe to conduct training in a simulcast format.
Finding
3.6(a) Expectation Not Met: Distance Learning
The simulcast training initiative has been placed on hold for this fiscal year due to budgetary constraints.
Indicator
3.7 Image Consultant
In order to provide a cohesive image across all Programs within the Institute (to include website and brochures), the Institute has identified the need to seek the assistance of an Image Consultant.
Criterion
3.7(a) Employ Consultant
The Institute will actively seek, engage and employ the services of an image consultant no later than March 1, 2009.
Finding
3.7(a) Expectation Met: Employ Consultant
The Institute successfully employed the services of R. Wayne Ford of The Ford Design Office . The Letter of Engagement, dated February 25, 2009, outlining the scope of work and cost for two versions, is attached as supporting documentation.
Action
3.1(a) Continue Efforts To Automate
Each Program Coordinator is to continue their efforts to successfully update the Institute database (FileMaker Pro) with current and prospective participant information so as to successfully launch the automation of the communication and registration process at the beginning of the 2009/2010 fiscal year.
Action
3.2(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
3.2(b) Continue To Identify Training Needs
The Institute will continue to review the participant satisfaction surveys to identify course material desired by the participant base as training of interest then incorporate such training into the respective Programs as applicable.
Action
3.3(a) Implement Retention Survey
The Director and Assistant Director met with Dr. Hutchins along with the respective Program Coordinators and reviewed the findings and recommendations. The measures discussed within the findings document will be implemented within the respective Programs in order to achieve the desired outcomes not only for the Institute, but that of the constituency base. Additionally, the Retention Survey will be utilized in other Institute Programs to identify areas of improvement.
Action
3.4(a) Continue With Annual Organizational/Budget Review Meetings
As a result of the Staff Meeting/Budget Workshop, the Institute identified new course training/initiatives resulting from Program reviews and revisited budget adjustments/policies for the current fiscal year. Another Institute budget meeting has been scheduled for July 15, 2009 with subsequent meetings held as required.
Action
3.5(a) Continue to Meet/Exceed Expectations in Participant Satisfaction
The Institute will utilize the measurement findings to consider raising the satisfaction threshold and continue to endeavor in identifying those areas of improvement in curriculum, delivery and overall facilitation.
Action
3.5(b) Finalize Design/Implementation Of Staff Satisfaction Survey.
The Research Department will finalize the survey design and implementation in the 2009/2010 fiscal year.
Action
3.6(a) Revisit Simulcast Training Formats.
The Institute will revisit the simulcast training initiative in the 2009/2010 fiscal year as its budget allows.
Action
3.7(a) Waiting On Delivery Of Contracted Material
The Institute accepted the second bid of $4,500 as outlined in the Letter of Engagement, dated February 25, 2009, and is awaiting for the delivery of the contracted material.