President's goal to improve campus image and exposure
Objective
Conduct Shop Operations Safely
The department will conduct its shop operations in a safe manner to minimize University exposure to high workers compensation claims.
Indicator
Worker Compensation Injury Reports For Physical Plant Employees
Accident reports for reportable injuries (lost time) are filed with the Environmental, Health, and Safety Office, the Human Resources Department and the State Office of Risk Management. (Report summary attached.)
Criterion
Zero Reportable Accidents In The Physical Plant
Physical Plant will have zero reportable accidents.
Finding
There Were 5 Reportable Accidents In The Physical Plant Department.
The log of reportable accidents shows 5 department injuries reported in FY 2009 to date. Two of those are in the Custodial Shop.
Finding
There Was An Increase Of One From The Number Of Accidents In The Previous Year (4).
Injury logs indicate 5 reportable accidents in FY 2009 versus 4 in FY 2008.
Finding
There Appears To Be A Lack Of Emphasis On The Part Of The Forepersons To Thoroughly Investigate Accidents.
A review reportable accidents shows no evidence that forepersons are thoroughly investigating accidents to carry out cause and prevention analysis.
Finding
There Is A Lack Of Resources To Address Corrective Actions Needed To Prevent Future Accidents.
There is no evidence of employees being given any remedial training to emphasize the critical nature of accident prevention.
Action
Special Training To Be Administered
A renewed interest and additional training will be administered to address the eye injuries and the injury pattern in the Custodial Department.
Action
Safety Coordinator To Work With Forepersons In Accident Investigations
The Safety Coordinator will work with the forepersons to thoroughly investigate each accident to address root causes and to identify corrective actions.
Action
Safety Coordinator Will Aid Forepersons With Corrective Actions
The Safety Coordinator will aid the Forepersons with the corrective action identified through the accident investigation process.
Objective
Make Improvements To Physical Plant Web Page
The Physical Plant web page will be improved to provide more information of interest to alumni, community, faculty, staff, and students.
Indicator
Complete Department Web Updates By Sep 1, 2009
The department will complete improvements to the department web page by Sep 1, 2009
Criterion
Department will complete 3 improvements to web page
3 improvements to the department web page will meet criteria for successful update.
Finding
Modifications To Physical Plant Web Page Will Not Meet September 1st Deadline
With the planning process for the implementation of a new work order system, staff resources have been unavailable for updating the department's web site. Campus demands for maintenance, renovation, and construction projects have increased due to incentive or stimulus funds and has further engaged staff resources. Those who are our department's experts are not able to spend the time needed to collect or verify data. It is critical that the information posted is accurate and current.
Action
Identify Areas That Would Make Significant Impact On The Web Page
Focus on identifying specific areas of improvement to the department's web site. Try to find subjects that would give the greatest impact with the least effort for the coming year. The implementation of new software for the department will be a dominate priority for the next 6 to 9 months and will leave little time for a lot of changes to the web site. It will be feasible to address major web changes after our new work order system is up and running smoothly.
Objective
Department Will Contribute To Walker Co Fair Success
The Physical Plant will participate in the Walker Co Fair livestock auction by raising funds to purchase stock.
Indicator
Department To Collect $ For Fair Livestock Auction
The Physical Plant will raise funds for the purchase of youth livestock at the Walker Co Fair.
Criterion
Department to collect $1500 for Walker Co Fair
Physical Plant will collect $1500 for use in purchasing livestock in the youth livestock program at the Walker Co Fair.
Finding
Physical Plant Department Collects $2,600 For Walker Co Livestock Auction.
The department exceeded goal for the Livestock Auction collection.
Action
Our Criteria Was Met And We Will Increase Fy 2010 Criteria To $1750.
Our goal has been met and we believe that our target for raising funds for this community support area is sufficient. We will increase criteria to $1750 in FY 2010
Objective
Department Will Support The University's Annual Fund
The Physical Plant will support the University's Annual Fund by promoting donations from the department
Indicator
Department Will Collect $ For Annual Fund
The Physical Plant will collect contributions for the University's Annual Fund.
Criterion
Department will collect $2500 for Annual Fund
The Physical Plant will collect $2500 in support of the University's Annual Fund.
Finding
Physical Plant Department Collects $6496 For Annual Fund.
The department exceeded criterion for the Annual Fund collection.
Action
Raise Criterion To $2700 For FY 2010
The criterion was met and we believe that our target for raising funds for this campus support area should be raised to $2700 in FY 2010.
Goal
Response To Customers
Respond to customer work requests in an effective and timely manner.
Objective
Minimize Response Time To Repair Work Orders.
This objective is to minimize the shop response time to unscheduled repair work orders.
Indicator
MP 2 Completed Work Order Reports
MP 2 completed unscheduled repair work orders will be generated to determine days to complete work orders. (Report summary attached.)
Criterion
10 Days or Less Average Completion Time for Unscheduled Repair Work Orders
All shops and the department will strive for 10 days or less to accomplish unscheduled repair work orders.
Finding
Incomplete Fiscal Year Data, But Progress Is Made.
Only 10 months of data have been collected (through June 2009), however the department has shown good progress in achieving the 10 day maximum completion time goal. Only two months rose above the target (Dec and Jan) and these are traditionally problematic months due to the holidays and vacation times being taken. More emphasis in performance reviews has helped focus forepersons on the need to complete unscheduled repair work orders in timely fashion.
Action
Collect Remaining Two Months Of Data
We will collect the last two months of data before making final action plans.
Action
More Attention Is Needed On Complex Work Orders
A few work orders are propping up the average time to completion of unscheduled work orders. Forepersons need to do a better job of filtering work orders over 30 days and pressing to complete them. We believe this will bring average time down considerably. We will ask forepersons to report monthly on all work orders over 30 days old in this catergory.
Goal
Effectively Use Department Resources
Effectively manage and use the available hours of our department employees.
Objective
Maximize Productivity Of Shop Employees
Account for the maximum number of daily hours assigned to specific tasks or work orders. To increase productivity of the work force.
Indicator
MP 2 Reports Of Hours Logged And Hours Available
MP 2 Reports of hours logged and available hours will be used to prepare productivity reports. (Summary report and chart are attached.)
Criterion
Achieve 83% Productivity for the Department
Criteria is to achieve an overall 83% productivity level for the department.
Finding
Presently Productivity Is Measured At 80.6 Percent.
Productivity is within reach of the criterion. With two months remaining we will push to get all time properly reported.
Action
Implement Daily Labor Hour Tracking Sheet
In use by some shops, a daily labor tracking sheet will be implemented across the department in order to provide more real time information to forepersons so they can correct problems quicker with time reporting. This should help our productivity numbers improve.
Goal
Energy Conservation
To comply with Governor's Energy Conservation Program by achieving internal goals.
Objective
Reduce The Use Of Energy In Campus Buildings
Physical Plant will support the Governor's Energy Program by establishing energy reduction goals for campus buildings and initiating programs to reduce energy.
Indicator
Z-Power Total Energy Consumption Reports And Gross Square Feet Inventory Reports
Total campus energy consumption per square foot will be calculated using Z-power energy consumption reports and building inventory reports. (Summary report is attached.)
Criterion
Reduce Total Campus Energy Consumption Per Gross Square Foot By 1% Annually Below FY2005 Or 4% For FY 2009
The Energy Utilization Index (EUI) is used to measure the annual energy consumption. The EUI is a ratio of the total number of Btu's of energy used annually per gross square foot (GSF) derived from the campus building inventory.
Finding
EUI Has 2% Increase With Only Nine Months Utility Data Compiled So Far
With only 9 months of data compiled for fiscal year 2009 and compared to fiscal year 2005, the campus EUI (Energy Utilization Index) increased 2% compared to fiscal year 2008's decrease of 8%.
Finding
2009 Electrical Consumption Increased 18% Compared To Fiscal Year 2005 For Months Sept - May
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Finding
2009 Natural Gas Consumption Increased 12% Compared To Fiscal Year 2005 For Months Sept - May
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Finding
Three Contributing Factors Affected Campus Energy Consumption
1. Additional electricity used for construction projects. 2. Unexplained electrical line loss. 3. Additional boilers used to control mold.
Action
Continue To Monitor Campus Energy Consumption & Building Operations
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Action
Utilize New Meter Equipment Installed
Utilize new meter equipment recently installed at sub-station and compare sub-meter data to identify line loss.
Action
Move Forward With The Enlistment Of An Energy Performance Contractor
Continue to move forward with enlisting the services of an Energy Performance Contractor.
Action
Evaluate Re-Commissioning Campus Buildings With High Energy Consumption
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Objective
Improve Average Fuel Economy Of Campus Vehicles
Physical Plant will support the Governor's Energy Program by establishing energy reduction goals for campus vehicles and initiating programs to reduce energy.
Indicator
Spreadsheet Of Fleet Miles Per Gallon Numbers
Fleet Focus reports on mileage and fuel consumption will be used to produce fleet miles per gallon reports. (Summary report attached.)
Criterion
Improve Annual Vehicle Miles Per Gallon by 4% Above FY 2005
Total vehicle miles driven annually for FY 2009 and total gallons of vehicle fuel consumed will be calculated from Fleet Management Reports. The ratio of miles per gallon (MPG) will be calculated for FY 2009 and compared to FY 2005
Finding
Late And Inaccurate Data Received
The vehicle data reporting from some departments is frequently late and inaccurate.
Finding
Improvement In Overall MPG
There was improvement in overall MPG over Fiscal Year 2005 numbers of approximately 1.1% and over Fiscal Year 2008 of approximately 1.3%.
Finding
Improvement Due To Shift From Larger Vehicles
The improvement of overall MPG can primarily be attributed to a shift from larger SUV type vehicles and full size pickups to mini-vans and mid-size pickups.
Finding
Fuel Purchased Away From The SHSU Fueling Facility Is Difficult To Track
Fuel purchased for SHSU vehicles away from the SHSU fueling facility, unless purchased with a SHSU fuel card, is difficult to track and apply to the proper vehicle. Sometimes it is missed altogether. This continues to be a problem, but seems to have declined somewhat this year. This could possibly be due to improved dispensing of information requirements or the high cost of fuel.
Action
Improve Cooperation From Campus Departments
Pursue better cooperation from departments in accurate and timely reporting of vehicle mileage and fuel data.
Action
Further Evaluation Of Vehicle MPG Data To Be Performed
Perform further evaluation of vehicle mpg data based upon department, function, and other possible criteria.
Action
Evaluate Vehicle Assignments
Evaluate vehicle assignments to determine if vehicles can be replaced with higher mpg rated vehicles or alternate fuel vehicles.
Action
Recommend Higher Rated MPG For Vehicle Replacements
Recommend that vehicles scheduled for deletion be replaced with higher mpg rated vehicles or alternate fuel vehicles.
Action
Evaluate Use Of Street Legal Electric Vehicles For Maintenance Functions
Evaluate maintenance vehicle assignments to determine if function can be performed by street legal electric vehicles.
Objective
Phyical Plant To Submit Strategy For Energy Conservation
In Fiscal Year 2009 the Physical Plant will complete a new Energy Conservation Plan.
Indicator
Energy Conservation Plan
The Energy Conservation Plan is updated and submitted every two years to the State Conservation Office to satisfy Governement Code Chapter 447.
Criterion
Energy Plan Will Be Developed By Sep 1, 2009
Energy Conservation Plan completed and approved by September 1, 2009.
Finding
The Current Document Is 45% Complete
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Finding
Completed Items For The Energy Conservation Plan
1. The outline for the plan has been developed. 2. Energy conservation goals and conservation opportunities have been defined and identified as short, medium, and long range. 3. An Occupant Comfort Zone has been established.
Finding
Items Still To Be Completed For The Energy Conservation Plan
1. Recommended lighting standards 2. Fleet management conservation plan 3. Commitment to implementation of plan
Action
Complete The Energy Conservation Plan
Upon completion of plan, submit for University President's Cabinet approval by September 1, 2009.
Goal
Improve The Knowledge Of Department Employees
Continuous improvement of employee work related knowledge to increase work output and improve work quality.
Objective
Send Employees To Conferences And Training Classes
Physical Plant will send employees to conferences and classes to improve work output and work quality skills.
Indicator
Training Database Reports
Report totals run from the department's Training Database will be used to measure results of this objective. (Reports have been attached at the Indicator level.)
Criterion
20% of Department's Employees Will Attend Conferences or Training Programs
20% of our employees will attend skills or knowledge improvement conferences or training programs.
Finding
21% Of Physical Plant Employees Attended A Training Conference This Year
These employees attended training conferences that were not part of the normal in-house safety program. This training often occurred off campus and was more intensive lasting up to 3 days.
Finding
34% Of The Department's Employees Attended Training Of Some Kind.
Although the overall department goal of 20% was met, it appears that many of the shop personnel did not participate in specific job skill training or interpersonal training. Most of the training was safety related (44%) and conducted at the shop "pay day" meetings. This is not a stretch for most of the craftsmen and takes little of their time.
Finding
Parking, Sanitation, Custodial, And Grounds Had Lowest Participation
The lowest participation numbers in training were in the Parking, Sanitation, Custodial, and Grounds Shops. Most of the shops had some level of training, even if it was minimal one hour training, for each of their employees. Hours of operation for Parking and Sanitation are a large factor in their shop's employee participation. Custodial & Grounds has a large work force and are currently challenged in covering the responsibilities of additional buildings and grounds to maintain.
Action
Survey Employees To Determine Their Training Preferences
Survey department employees to determine what types of training they would like to have available to them. Ask how they would like the training structured and what the likelihood of their particpation would be. Based on the data collected, decisions on what direction the department's training program would take could be made, resources for training could be evaluated, and possible methods of measuring effectiveness could be discussed.