Family And Consumer Sciences BA (Food Service Management)
Goal
Student Satisfaction
The Department of Family and Consumer Sciences will graduate students who are satisfied with a degree in food service management.
Objective
Program Content For FSM Major
The faculty will provide a department viewed by the students as satisfactory in regard to the program content for the major.
Indicator
Student Survey Data - Program Content
Exit survey data that includes a rating of the program content in the major will be extracted and analyzed.
Criterion
Student Survey Data - Program Content
80% of graduating seniors will rate the program content in the major with a score of 3.0 or greater on a 4.0 scale.
Finding
Program Content
The one student who graduated with the BA in the program for 2007-2008 rated program content as a 3.0 on a 4.0 scale.
Action
Program Content
All responses from students and prospective employers (i.e., business supervisors) indicate that the program content is appropriate. Therefore, no major changes in program content are recommended at this time (last year''s change to require FCS 131 Intro. to Hospitality Industry continues to be in effect).
Objective
Faculty
The faculty will provide a department viewed by the students as satisfactory in regard to the faculty.
Indicator
Student Survey Data - Faculty
Exit survey data that includes a rating of the faculty in the program will be extracted and analyzed.
Criterion
Student rating score - faculty
80% of graduating seniors will rate the faculty in the program with a score of 3.0 or greater on a 4.0 scale.
Finding
Faculty
The one student who graduated with the BA for the 2007-2008 year rated faculty in the program as 3.0 on a 4.0 scale.
Action
Faculty
At the end of the 2007-2008 year, there has been a major change in faculty with the retirement of Dr. Zaheer Kirmani, but this decision was not part of the OATdb process. A new faculty member has been hired on a temporary basis while a job search is ongoing.
Objective
Opportunities For Networking
The faculty will provide a department viewed by the students as satisfactory in regard to opportunities for networking.
Indicator
Student Survey Data - Networking
Exit survey data that includes a rating of the opportunities for networking provided to the student will be extracted and analyzed.
Criterion
Student rating score - networking
80% of graduating seniors will rate the opportunities for networking with a score of 3.0 or greater on a 4.0 scale.
Finding
Opportunities for Networking
The one student who graduated with the BA for the 2007-2008 academic year rated opportunities for networking as a 4.0 on a 4.0 scale.
Action
Opportunities for Networking
Opportunities for networking were rated high by the one student who graduated with the BA for 2007-2008; therefore, faculty will be encouraged to continue with the activities in place at this time.
Objective
Professional Organizations
The faculty will provide a department viewed by the students as satisfactory in regard to professional organizations.
Indicator
Student Survey Data - Organizations
Exit survey data that includes a rating of the professional organizations will be extracted and analyzed.
Criterion
Student survey data - professional organizations
80% of graduating seniors will rate professional organizations in the department with a score of 3.0 or greater on a 4.0 scale.
Finding
Professional Organizations
The one student who graduated with the BA for the 2007-2008 academic year rated professional organizations in the department as a 3.0 on a 4.0 scale.
Action
Professional Organizations
The professional organizations were given a satisfactory rating by the one student who graduated with the BA in the program for 2007-2008; therefore, faculty will be encouraged to continue the same course of action.
Objective
Building/Facilities
The department will provide a building with classroom and lab spaces that are viewed by the students as satisfactory.
Indicator
Student Survey Data - Building/facilities
Exit Survey data that includes a rating of the facility used by the department will be extracted and analyzed.
Criterion
Student Rating Score - building/facilities
80% of graduating seniors will rate the facility used by the department with a score of 3.0 or higher on a 4.0 scale.
Finding
Building/Facilities
The one student who earned the BA in the program for the 2007-2008 academic year rated the building/facilities for the program as 2.0 on a 4.0 scale.
Action
Building/Facilities
The one student who graduated with the BA for 2007-2008 at this time rated the building/facilities as a 2.0 on a 4.0 scale. He will be contacted for additional information as to how he believe the building/facilities could be improved.
Goal
Employer Satisfaction
The Department of Family and Consumer Sciences will graduate Food Service Management students who perform well in positions of employment within the food service industry.
Objective
Employer Satisfaction With FSM Interns
Employers of Food Service Management interns will view them as worthy of recruitment for entry-level management positions in their companies
Indicator
Evaluation Data
The supervisor evaluation form contains a question regarding the intern's potential as an employee of the business that will be extracted and reported as a percentage.
Criterion
Evaluation Data
70% of business supervisors of food service management interns will indicate that they would hire the intern given the availability of a suitable entry-level management position in the company.
Finding
Employer Satisfaction With FCS Interns
The one student who graduated with the BA in the program for the 2007-2008 academic year received a suitable job offer from his employer. He chose to go with another company (restaurant chain), and has been very happy with his decision.
Action
Employer Satisfaction With FSM Interns
No major change in program content or organization is recommended based on the job offer that was made to this student from his internship experience.
Objective
Employer Rating
Employers will rate Food Service Management interns as "above average" or higher on the business supervisor evaluation forms.
Indicator
Evaluation Rating Data
The supervisor evaluation form for food service management interns includes a supervisor rating of the intern that will be extracted and averaged.
Criterion
Evaluation Rating Data
80% of business supervisors of food service management interns would give the intern a rating of 3.5 or higher on a 5.0 scale.
Finding
Employer Satisfaction
The one student who graduated with the BA in the program for the 2007-2008 year received a rating of 4.0 on a 5.0 scale from his business supervisor for his work as an intern.
Action
Employer Satisfaction
This finding of a satisfactory employer/supervisor rating indicates that the program is sound and no major changes in content or organization are recommended.
Goal
Student Knowledge Of Content Area
The Department of Family and Consumer Sciences will graduate Food Service Management majors who have an in-depth knowledge of the content area of the major.
Objective
Knowledge And Skills
Students graduating from the food service management program will demonstrate the knowledge and skills necessary for entry-level management in food service/restaurant positions.
Indicator
Survey Data
The exit survey for food service management majors includes a section that tests retention of course material; it is graded on a pass/fail basis.
Criterion
Survey Data
80% of students who complete the food service management program's Exit Survey will score a grade of Pass or High Pass according to the standardized grading rubric.
Finding
Knowledge and Skills
The one student who graduated with the BA for the 2007-2008 academic year scored a grade of Pass on the program''s Exit Survey according to the standardized grading rubric.
Action
Knowledge and Skills
The student''s performance on the program''s Exit Survey indicates that his knowledge and skills are appropriate. Therefore, no change is recommended at this time.