Improve the quality and utility of the adaptive technology equipment and services provided to students.
Objective
ADA-Assessment Of Adaptive Technology
Assess the quality and utility of adaptive technology equipment from the perspective of student users, along with disability experts from peer institutions.
Indicator
ADA-Data From Peer Institutions
Data will be collected from a selection of experts from peer institutions regarding the quality of the adaptive technology currently available to SHSU students.
Criterion
ADA-Comparison with TSUS Institutions
Adaptive technology quality will be equal to or greater than that of other institutions in the Texas State University System.
Finding
ADA-Adaptive Technology
SHSU needs to improve the accessibility of alternative text formats as well as the general availability of adaptive technology across campus.
Action
ADA-Adaptive Technology Update
Services for Students with Disabilities has updated its options for alternative text formats, brining it more in line with accepted standards. Two programs used to enhance e-text have been made available across the campus computer network, with plans for more to follow.
Goal
CC-Multicultural Awareness
Use values of diversity and inclusiveness to guide delivery of services to the student population.
Objective
CC-Diversity/Inclusiveness
The popluation of students served will reflect the diversity of the SHSU student body to demonstrate the inclusiveness of the agency, as well as to communicate to the university the value of this inclusive posture.
Indicator
CC-Racial/Ethnic Demographics
Data reflecting racial/ethnic demographics to be compared with the general student population.
Criterion
CC-Racial/Ethnic Representation
Racial/ethnic demographics of students receiving clinical services will be comparable to those of the broader campus population.
Finding
CC-Racial/Ethnic Demographics
Use of CC by racial/ethnic minority students for the ''08 academic year was approximately 30%. This is at the upper end of the range of students of racial/ethnic minorty status on SHSU''s campus (28-30%).
Action
CC-Multicultural Outreach
Efforts to create outreach programs and marketing materials geared towards members of diverse communities will continue.
Goal
CC-Training
Contribute to the training of developing professionals in the field of psychology.
Objective
CC-Graduate Training Program
Provide traning opportunities to graduate students in the mental health professions that will contribute to their ability to further learn and apply psychological principles with clients from the SHSU student population.
Indicator
CC-Training Effectiveness
Formal evaluation of clinical services provided by graduate student trainees in addition to evaluation of training program effectiveness by said trainees.
Criterion
CC-Trainee Evaluation
All graduate students will receive passing grades in their practicum course. Clinical supervisors will rate graduate students as moderately effective or higher in the application of psychological principles with clients.
Finding
CC-Prac. Student Eval. Results
All graduate students indicated that their practicum expereinces either met or exceeded their expectations across all aspects of training.
Action
CC-Practicum Evaluation
Practicum experience evaluation form will be rivised to capture more detailed impressions (e.g. using a 5-point Likert scale vs. 3-point).
Goal
CC-Service Provision
Attend to the mental health needs of the SHSU student popluation through counseling and psychoeducational outreach.
Objective
CC-Brief Therapy
Provide time limited counseling and psychological services to the SHSU student population, which meet the mental health needs of those students.
Indicator
CC-Clinical Productivity
Data reflecting number of students seen for services, number of sessions provided, and client satisfaction.
Criterion
CC-Client Satisfaction
An increase in 5% of total number of students seen and sessions provided. A satisfaction rate of 80% for those receiving clinical services.
Finding
CC-Client Satisfaction Survey Results
Due to an unusually low client response rate (N=17), there is insufficient data to accurately measure client satisfaction for the current academic year.
Action
CC-Client Satisfaction Data Collection
Procedures for administering the client satisfaction survey will be restructured in an effort to obtain a statistically significant sample size.
Objective
CC-Outreach
Provide workshops and other preventive educational outreach programs focused on psychological and emotional health to the SHSU student population.
Indicator
CC-Outreach Assessment
Conduct evaluations of the effectiveness of the outreach initiatives provided by the Counseling Center staff.
Criterion
CC-Outreach Evaluation Results
85% of students completing an evaluation of an outreach program will communicate overall satisfaction with the program.
Finding
CC-Outreach Evaluation Results
Results from workshop evaluations indicate a high degree of satisfaction with outreach programming.
Action
CC-Outreach Procedures
The procedures used for administering outreach evaluation forms will be revisited and revised as necessary to ensure more consistent data collection.