OATdb Archive

2007 - 2008

Financial Aid

Goal
Provide Financial Assistance To University Students
To provide grants, loans and/or employment to University students who have displayed financial need through the Free Application for Federal Student Aid process

Objective
Promote Staff Development
Provide all elements required to train and maintain staff sufficient to provide accurate and complete assistance to students, parents, campus departments and the community

Indicator
Job Procedures
Maintain job procedures sufficient to assist in employee training and daily operations

Criterion
Procedures Manual
Availability of a current procedures manual on-line or in printed form for staff use

Finding
Procedures Manual Availability
A procedures manual for daily operations is available to all staff members

Criterion
Code of Federal Regulations
Availability of the Code of Federal Regulations for all employee levels for guidance with the administration of federal aid programs

Finding
Published Regulations Availability
The Code of Federal Regulations (CFR) is available for use by all staff members through the internet and is downloadable

Criterion
Federal Student Aid Handbook
Availability of the Federal Student Aid Handbook to all staff members to use a guidance in the administration of financial aid

Finding
Federal Student Handbooks Availability
The Federal Student Aid Handbooks for current and recent years are available for use through in aid industry internet website to all staff members

Indicator
Staff Training
Seek and take advantage of training opportunities offered within the financial aid industry

Criterion
Participation in Conferences and Workshop
Staff member particationi in conferences, webinars and workshops

Finding
Workshop and Conference Participation
Participation in workshops and conferences resulted in increased staff development

Action
Continued Participation in Industry Lead Training
Continue to take advantage of industry training opportunities such as webinars, workshops and conferences

Action
Periodic Update of Procedures Manual
Periodic review and maintenance of the procedures manual due to changes in regulations and technology

Action
Utilize Federal Regulations and Handbooks
Access and Utilization of the regulations and handbook through industry internet sites or downloaded versions of material.

Objective
Enhance Student Service
Provide information and assistance to students and parents regarding aid program availability, the application process and applicant rights and responsibilities

Indicator
Banner Conversion
Prepare for financial aid management software conversion from SCT Plus to Banner

Criterion
Banner Conversion Preparations
Begin preparations for identifying areas of concern through the migration and implementation process

Finding
Software Conversion Preparations
The documentation of existing functionality that must be included in the scope of the conversion process is ongoing

Criterion
Banner Implementation Training
Banner Training in preparation for data migration and implementation

Finding
Status of Banner Implementation Training
Banner Training is in progress and will proceed along training schedule

Indicator
Peer Counseling
Offer peer counseling to assist student with the financial aid process including but not limited to technological access to applications and award offers

Criterion
Peer Counselor
To hire and maintain at least one peer counselor position in the aid office

Finding
Peer Counselor Effectiveness
The peer counselor adds flexibility to given additional individualized attention to aid applicants having difficulty with the application process

Indicator
E-Signature
Implement e-signature availability for student use on University documents

Criterion
E-signature Capability on University Documents
Implementation of e-signature capability on financial aid office documents

Finding
E-signature Availability
Student e-signature capability is unavailable for use with financial aid University documents within the application process

Action
Peer Counselor Employment and Training
Continue to seek and train students who have good communication skills and a desire to help other students through the financial aid process

Action
E-signature Feasibility
Determine feasibility of use of the preliminary e-signature results

Objective
Enhance Technology
Improved the technology necessary to process, maintain and report financial aid

Indicator
Banner Conversion
Prepare for financial aid management software conversion from SCT Plus to Banner

Criterion
Banner Conversion Preparations
Begin preparations for identifying areas of concern through the migration and implementation process

Finding
Software Conversion Preparations
The documentation of existing functionality that must be included in the scope of the conversion process is ongoing

Criterion
Banner Implementation Training
Banner Training in preparation for data migration and implementation

Finding
Status of Banner Implementation Training
Banner Training is in progress and will proceed along training schedule

Action
Continue Conversion Preparation
Continue documentation of issue for inclusion into functionally with Banner software use

Goal
Regulatory Compliance
To disburse and report federal, state and local financial aid funds in accordance with governing regulatory requirements

Objective
Promote Staff Development
Provide all elements required to train and maintain staff sufficient to provide accurate and complete assistance to students, parents, campus departments and the community

Indicator
Job Procedures
Maintain job procedures sufficient to assist in employee training and daily operations

Criterion
Procedures Manual
Availability of a current procedures manual on-line or in printed form for staff use

Finding
Procedures Manual Availability
A procedures manual for daily operations is available to all staff members

Criterion
Code of Federal Regulations
Availability of the Code of Federal Regulations for all employee levels for guidance with the administration of federal aid programs

Finding
Published Regulations Availability
The Code of Federal Regulations (CFR) is available for use by all staff members through the internet and is downloadable

Criterion
Federal Student Aid Handbook
Availability of the Federal Student Aid Handbook to all staff members to use a guidance in the administration of financial aid

Finding
Federal Student Handbooks Availability
The Federal Student Aid Handbooks for current and recent years are available for use through in aid industry internet website to all staff members

Indicator
Staff Training
Seek and take advantage of training opportunities offered within the financial aid industry

Criterion
Participation in Conferences and Workshop
Staff member particationi in conferences, webinars and workshops

Finding
Workshop and Conference Participation
Participation in workshops and conferences resulted in increased staff development

Action
Continued Participation in Industry Lead Training
Continue to take advantage of industry training opportunities such as webinars, workshops and conferences

Action
Periodic Update of Procedures Manual
Periodic review and maintenance of the procedures manual due to changes in regulations and technology

Action
Utilize Federal Regulations and Handbooks
Access and Utilization of the regulations and handbook through industry internet sites or downloaded versions of material.

Objective
Enhance Student Service
Provide information and assistance to students and parents regarding aid program availability, the application process and applicant rights and responsibilities

Indicator
Banner Conversion
Prepare for financial aid management software conversion from SCT Plus to Banner

Criterion
Banner Conversion Preparations
Begin preparations for identifying areas of concern through the migration and implementation process

Finding
Software Conversion Preparations
The documentation of existing functionality that must be included in the scope of the conversion process is ongoing

Criterion
Banner Implementation Training
Banner Training in preparation for data migration and implementation

Finding
Status of Banner Implementation Training
Banner Training is in progress and will proceed along training schedule

Indicator
Peer Counseling
Offer peer counseling to assist student with the financial aid process including but not limited to technological access to applications and award offers

Criterion
Peer Counselor
To hire and maintain at least one peer counselor position in the aid office

Finding
Peer Counselor Effectiveness
The peer counselor adds flexibility to given additional individualized attention to aid applicants having difficulty with the application process

Indicator
E-Signature
Implement e-signature availability for student use on University documents

Criterion
E-signature Capability on University Documents
Implementation of e-signature capability on financial aid office documents

Finding
E-signature Availability
Student e-signature capability is unavailable for use with financial aid University documents within the application process

Action
Peer Counselor Employment and Training
Continue to seek and train students who have good communication skills and a desire to help other students through the financial aid process

Action
E-signature Feasibility
Determine feasibility of use of the preliminary e-signature results

Objective
Enhance Technology
Improved the technology necessary to process, maintain and report financial aid

Indicator
Banner Conversion
Prepare for financial aid management software conversion from SCT Plus to Banner

Criterion
Banner Conversion Preparations
Begin preparations for identifying areas of concern through the migration and implementation process

Finding
Software Conversion Preparations
The documentation of existing functionality that must be included in the scope of the conversion process is ongoing

Criterion
Banner Implementation Training
Banner Training in preparation for data migration and implementation

Finding
Status of Banner Implementation Training
Banner Training is in progress and will proceed along training schedule

Action
Continue Conversion Preparation
Continue documentation of issue for inclusion into functionally with Banner software use

Objective
Perform Regulatory Reporting
Ensure the accuracy and timeliness of federal, state and local reporting

Indicator
Federal And State Reporting
Satisfy federal and state reporting requirement such as but not limited to the Fiscal Operations Repert and Application to Participate and the Coordinating Board's FAD Report

Criterion
Fiscal Operations Report and Application to Participate (FISAP)
Successful completion of annual the Fiscal Operations Report and Application to Participate (FISAP)

Finding
FISAP Report Preparation in Progress
Preparation has begun for FISAP reporting; deadline is September 30

Criterion
State Fund Reporting
Report annual expenditures of state aid program, Texas Work-Study, LEAP, SLEAP and 5th Year Accounting

Finding
State Funds Expenditure Reports
Reporting of state aid fund expenditures has been successfully completed

Criterion
TEXAS Grant Year-End Report
To report to the Texas Higher Education Coordinating Board the report activities for award details of the TEXAS Grant program

Finding
Submission of TEXAS Grant Year End Report
TEXAS Grant Report was successfully submitted

Action
TEXAS Grant and State Fund Expenditure Report
Reporting of TEXAS Grant and state funds expenditures have been successfully submitted

Action
Continue Work Required for FISAP
Continue prepatory work in FISAP


Update to previous cycle's plan for continuous improvement

Plan for continuous improvement