Increase the availability of division resources to the departments for development of new and innovative programs and services.
Indicator
New Program Proposals
Number of new program proposals submitted to the Vice President for approval.
Criterion
Resources for Programs and Services
Identify two new programs and services in need of resources.
Finding
Bearkat OneCard Financial Center Funding Proposal
The Bearkat OneCard Financial Center funding proposal was submitted to the President for approval.
Finding
Electronic Medical Files
Research the feasibility of electronic medical files in the Health Center.
Action
Electronic Medical Files
Implementing electronic medical files in the Health Center is not feasible at this time.
Action
Bearkat OneCard Financial Center Funding Proposal
The proposal was approved by the President and received final approval for the implementation of the onecard services fee in November 2007 from the Board of Regents. The fee will take effect September 1, 2008, and the Student Money Management Center will begin operation.
Objective
Enhance The Student Experience
Develop programs and activities that enhance the student experience in the areas of University spirit, traditions, and residential campus culture.
Indicator
University Camp
Completion of the University Camp facility.
Criterion
Spirit Day Camps
Provide the first series of spirit day camps by Summer 2008.
Finding
Spirit Day Camps
The University Camp facility is currently in development and significant progress has been made to renovate existing structures and build new facilities. A University Camp Coordinator was hired on November 1, 2007, and is living on the property to coordinate facility operations. A Traditions Camp Coordinator was hired on August 1, 2008, to coordinate the spirit day camps. Currently, one spirit day camp is being offered.
Indicator
Orientation Attendees Survey For Spirit Day Camps
Survey of the 2008 orientation attendees that will determine participation in the spirit day camps pending completion of the University Camp facility.
Criterion
Participation in Spirit Day Camps
10% of the 2008 Freshman Class will participate in a series of spirit day camps.
Finding
Percentage of Freshman Class Participation
Revise the indicator and the criteria to utilize incoming freshman participating in the Bearkat Learning Community, Freshman Leaders, as well as freshman academic scholars from each of the five colleges for the 2008-2009 academic year.
Indicator
University Traditions Curriculum
University Traditions Curriculum targeted towards freshman students.
Criterion
University Traditions During Orientation
Provide at least seven mini sessions highlighting University traditions during the Freshman Orientation Program.
Finding
University Traditions During Orientation
Orientation leaders incorporated the teaching of traditions for incoming freshman through eight small group sessions during the summer orientation program.
Criterion
Sam 136 Curriculum Traditions Component
Collaborate with all Sam 136 instructors to develop a traditions component in the curriculum by Fall 2008.
Finding
Sam 136 Traditions Component
The traditions component has been added to the Sam 136 curriculum.
Indicator
Budget Report For Program Council And Student Organizations
Division of Student Services Budget Report for Program Council and student organizations.
Criterion
SNAP Funding
Create a Saturday Night Alternative Program (SNAP) funding source, through Student Service Fees, for student organizations to program on the weekend.
Finding
SNAP Program Funding Source
Created the Campus Life Development Fund through Student Service Fees for student organizations to request funding assistance for programming activities on campus.
Criterion
Program Council Budget Increase
Increase the Program Council budget by 10 percent, which will be designated to develop five weekend programs per semester.
Finding
Program Council Budget Increase
The Program Council budget was increased by 36 percent and 18 weekend programs were held during the 2007-2008 academic year.
Action
University Camp
Continue the development of camp facilities and expand the number of day camps to at least two in Summer 2009.
Action
2008 Freshman Class Spirit Day Camp Participation
The indicator and criteria will be revised for the 2008-2009 year.
Action
University Traditions Highlighted at Freshman Orientation
No further action needed.
Action
Sam 136 Traditions Component
No further action needed.
Action
Campus Life Development Fund
Continue to offer funding assistance for on campus programming activities.
Action
Program Council Budget
Continue to develop incremental increases for weekend and evening programs.
Goal
Inclusive Community
Foster the development of an inclusive community.
Objective
Collaborative Programs
Create opportunities for departments within the division to develop collaborative programs with internal and external constituents.
Indicator
Percentage of Staff on University Committees
Percentage of staff recommended for committee service.
Criterion
Committee Service
60 percent of staff will serve on committees.
Finding
Percentage of Committee Service
Approximately 69 percent of staff members serve on committees on behalf of the University or Division of Student Services.
Indicator
Collaborative Program Report
Division of Student Services Collaborative Program Report.
Criterion
Collaborative Programs
Submit program descriptions that highlight collaborative efforts with internal or external constituents to the Vice President.
Finding
Collaborative Program Report
Department heads began inputting collaborative program information into the StudentVoice database during the end of the 2007-2008 academic year. They have been requested to continue with the data collection for the 2008-2009 academic year.
Indicator
Number of Promotional Publications
Number of weekly e-mails, newsletters, and brochures used to market and promote department programs.
Criterion
Create Weekly E-Mails
Create 14 weekly e-mails per long semester.
Finding
Number of Weekly E-mails
Created 14 e-mail messages during Fall 2007 and 13 e-mail messages during Spring 2008 to students, staff, and faculty promoting various department program and event opportunities.
Criterion
Create Newsletters
Create one newsletter per long semester.
Finding
Number of Newsletters Published
Created two division newsletters, one during Fall 2007 and one during Spring 2008.
Criterion
Create Division Brochure
Create division brochure annually.
Finding
Publish Division Brochure
Volume IX, Number 9 of the Student Services Division Booklet was completed.
Criterion
Submit Department Brochures
Submit one department brochure to the Vice President annually.
Finding
Submission of Department Brochures
All departments have submitted a department brochure that highlights the activities provided and services available.
Action
Percentage of Committee Service
Continue to ensure at least 60 percent of staff members serve on committees that represent the University and/or the Division of Student Services.
Action
Develop Collaborative Program Report
The database information will be compiled into a report at the end of the 2008-2009 academic year to determine collaborative participation.
Action
Weekly E-mails
No change will be made in the criteria to create a minimum of 14 e-mail messages per long semester in 2008-2009.
Action
Newletters
Continue to create two division newsletters, one during Fall 2008 and one during Spring 2009.
Action
Division Brochure
Continue to create the division brochure annually.
Action
Department Brochures
Continue to submit one department brochure to the Vice President annually.
Goal
Student Participation and Satisfaction
Develop student participation and satisfaction for programs and services.
Objective
Evaluate Programs For Students' Perceptions And Opinions
Provide assessment tools for departments to evaluate programs that will determine students' perceptions and opinions.
Indicator
StudentVoice Contract Renewal
StudentVoice Contract renewal for the 2008-2009 academic year.
Criterion
StudentVoice Assessment Software Utilization
The StudentVoice Contract will be renewed and 100 percent of student services directors will continue to utilize the assessment management system during the 2008-2009 academic year.
Finding
Percentage of StudentVoice Utilization
The StudentVoice Contract was renewed for the 2008-2009 academic year and 87 percent of the departments utilized the assessment management system during the 2007-2008 academic year.
Action
StudentVoice Management System Usage
Departments will continue to utilize the StudentVoice assessment management system to manage their strategic planning process.
Objective
Evaluate Programs for Student Participation
Each department will review and evaluate current programs to encourage student participation.
Indicator
Performance Indicator Report
Division of Student Services Performance Indicator Report.
Criterion
Meet Performance Indicator Goal
Evaluate 30 percent of department services based on meeting their performance indicator goals.
Finding
Performance Indicator Data
Based on performance indicator data, 30 percent of departmental services met or surpassed the goal projections in 7 out of 8 departmental areas.
Action
Performance Indicator Report Evaluation
Continue to evaluate 30 percent of department services based on meeting their department performance indicator goals.
Goal
Students Critical Thinking and Lifelong Learning
Engage students in programs that promote critical thinking and lifelong learning skills.
Objective
Opportunities For Learning
Provide opportunities for students to explore traditional and alternative learning through newspaper readership with the USA Today Collegiate Readership Program, luncheons with University administrators, and alcohol and drug use education sponsored by the Alcohol and Drug Abuse Initiative.
Indicator
Assess Collegiate Readership Program
Collegiate Readership Program Student Survey. The survey provides information on civic engagement and global awareness.
Criterion
Knowlege Acquired From Reading the Newspaper
75 percent of student participants indicate that the knowledge acquired from reading the newspaper has influenced their views on a political or ethical issue.
Finding
Collegiate Readership Program Survey Results
The criteria was based on the 2005 Active Program Survey instrument created by USA Today. In March 2007, the Dean of Student''s Office implemented an assessment plan for the Collegiate Readership Program, in association with USA Today and StudentVoice, utilizing a standardized survey instrument, which was different from the 2005 instrument. This did not provide the data needed.
Indicator
Survey Information Exchange Luncheons
Survey of students attending information exhange luncheons sponsored by the Vice President for Student Services. The survey provides information concerning what was learned and the learning experience. Throughout the fall and spring semesters the Vice President has six luncheons and randomly selected students are invited to attend. They are primarily comprised of freshman, sophomore, junior, and senior students who are leaders in student and academic organizations on campus. International students are also invited to attend. Students were provided additional space at the end of the anonymous survey for comments, as well as asked to identify what they learned at the event.
Criterion
Survey Students for Increased Knowledge
80 percent of students surveyed indicate increased knowledge of University operations.
Finding
Survey Students for Increased Knowledge
At the six VPSS Student Luncheons held, the survey question asked if the topics discussed at the luncheon were relevant to the student and/or their student organization. A total of 92 students were asked to complete the survey question. There were 90 students who completed the survey question, giving a response rate of 98 percent. 58 percent of respondents indicated that they completely agreed and 28 percent of respondents somewhat agreed with the question.
Finding
Survey Students for Increased Knowledge
At the six VPSS Student Luncheons held, the survey question asked if students'''' questions and concerns were addressed or if they were provided information to follow up with an appropriate faculty/staff member or department to resolve their issue. A total of 92 students were asked to complete the survey question. There were 90 students who completed the survey question, giving a response rate of 98 percent. 70 percent of respondents indicated that they completely agreed and 17 percent of respondents somewhat agreed with the question.
Criterion
Survey Students for Valuable Experience
80 percent of students surveyed indicate luncheons were a valuable experience.
Finding
Survey Students for Valuable Experience
At the six VPSS Student Luncheons held, the survey question asked if the student would attend another student/administrator luncheon. A total of 92 students were asked to complete the survey question. There were 90 students who completed the survey question, giving a response rate of 98 percent. 92 percent of respondents indicated that they completely agreed and 7 percent of respondents somewhat agreed with the question.
Finding
Survey Students for Valuable Experience
At the six VPSS Student Luncheons held, the survey question asked if the student was able to share their opinions openly and thoroughly with students and the administrator(s) at the luncheon. A total of 92 students were asked to complete the survey question. There were 90 students who completed the survey question, giving a response rate of 98 percent. 82 percent of respondents indicated that they completely agreed and 12 percent of respondents somewhat agreed with the question.
Criterion
Survey Students for Benefits
80 percent of students surveyed indicate that meeting University administrators were of benefit to them.
Finding
Survey Students for Benefits
At the six VPSS Student Luncheons held, the survey question asked if the student felt that the opportunity to meet University administrators was of benefit to them. A total of 92 students were asked to complete the survey question. There were 90 students who completed the survey question, giving a response rate of 98 percent. 94 percent of respondents indicated that they completely agreed and 6 percent of respondents somewhat agreed with the question.
Indicator
Alcohol Initiative Budget
Alcohol and Drug Abuse Initiative budget.
Criterion
Increase Alcohol Initiative Budget
Increase the budget by pursuing grant-funded opportunities from outside agencies for the 2007-2008 academic year.
Finding
Alcohol Abuse Intiative Budget
The Alcohol and Drug Abuse Initiative (ADAI) program did not receive any grant funding.
Indicator
Collegiate Readership Program Consumption Report
Collegiate Readership Program Consumption Report. The report provides the number of newspapers distributed on campus.
Criterion
Increase Student Readership
Compare the 2006-2007 and the 2007-2008 consumption report data to determine if student readership on campus has increased by 25 percent.
Finding
Collegiate Readership Program Consumption
The consumption report shows a 16 percent decrease in readership based on 157,627 readers in 2007-2008 compared to 187,768 in 2006-2007. There are no identifying parameters in place to determine how many students are taking the papers that have been made available at the various campus locations.
Action
Collegiate Readership Active Program Student Survey
Request that USA Today evaluate student participants using the Active Program Survey for the 2008-2009 academic year.
Action
Collegiate Readership Program Consumption Report
Continue to promote the readership program to the campus community using various marketing methods to attempt to increase participation in the program.
Action
Information Exchange Luncheon Increased Knowledge
Continue to offer the information exchange luncheons and increase the percentage of students indicating increased knowledge of University operations to 85 percent.
Action
Information Exchange Luncheon Valuable Experience
Continue to offer the information exchange luncheons and increase the percentage of students indicating that the luncheons were a valuable experience to 85 percent.
Action
Information Exchange Luncheon Benefit
Continue to offer the information exchange luncheons and increase the percentage of students indicating that meeting University administrators were of benefit to them to 85 percent.
Action
Alcohol and Drug Abuse Initiative Program
Continue to fund the ADAI utilizing local student service fee funds and collaborative initiatives.
Goal
Staff Professional and Personal Development
Foster professional and personal development for staff.
Objective
Staff Development
Provide opportunities for intellectual, physical, and spiritual development for employees.
Indicator
Evaluate Staff
Human Resources annual merit review process.
Criterion
Complete Annual Staff Evaluations
Complete 100 percent of annual staff evaluations by June 30 using the annual merit review form.
Finding
Complete Staff Evaluations
All direct report staff evaluations were completed by May 15 using the annual merit review form.
Indicator
Meet With Directors
Number of monthly meetings with directors during long semesters.
Criterion
Present Department Activity Reports
Meet as a group at least once per month for directors to present department activity reports as well as receive University updates from the Vice President.
Finding
Number of VPSS Staff Meetings
The VPSS Staff Meetings were held at least once per month with the exception of November 2007, which was canceled due to scheduled conference travel of the Vice President and other department heads.
Criterion
Provide University Updates
Meet individually with department directors for the Vice president to receive department updates as well as provide University updates.
Finding
Number of Meetings with Directors
The Vice President met on a regular monthly basis with department directors.
Indicator
Develop Staff Development Programs
Number of annual staff development programs for division employees.
Criterion
Provide Educational Sessions
Provide one educational session per long semester.
Finding
Number of Educational Sessions
The educational session was held on May 29, 2008.
Criterion
Provide Team Building Sessions
Provide one team building session per long semester.
Finding
Number of Team Building Sessions
The team building session was held on December 19, 2007.
Indicator
Employees Attending Annual Staff Development
Percentage of employees attending annual staff development programs.
Criterion
Staff Attendance at Staff Development
80 percent of employees will attend staff development programs.
Finding
Percentage of Staff Employess Attending
Approximately 84 percent of division employees attended the Spring 2008 staff development session. Approximately 81 percent of division employees attended the Fall 2007 staff development session.
Action
Staff Evaluations
Continue to evaluate direct report staff by June 30 utilizing the annual merit review form.
Action
VPSS Monthly Staff Meetings
Continue to meet as a group at least once per month during the 2008-2009 long semesters and directors will continue to present department activity reports, as well as receive University updates by the Vice President.
Action
Department Director Meetings
Continue to meet with department directors on an individual basis to provide and receive department and University updates.
Action
Educational Staff Development Session
Continue to provide educational development for division staff members.
Action
Team Building Staff Development Session
Continue to provide team building sessions for division staff members.
Action
Attendance at Staff Development
Continue to evaluate attendance at the development sessions for 80 percent participation.