The Vending Office will maximize income through vending sales.
Indicator
Break Even Point
The Vending Office will not have expenditures in excess of income.
Criterion
End of Year Income Measure
At the end of the fiscal year, Vending account will either show a net profit or expenditures will not exceed income. (Capital expenditures may be paid from fund balance and are not included in this analysis.)
Finding
Income versus expenditures
This finding will be completed after fiscal year end.
Action
Breakeven point
Breakeven point was met.
Goal
Consumer Satisfaction
Vending will strive to provide satisfaction to their consumer.
Objective
On-line Survey
The vending office will develop an on-line survey.
Indicator
Survey Accessible
Survey will be accessible from Vending web page.
Criterion
Products desired
Survey will provide feedback on products desired by students, faculty, staff, and other consumers.
Finding
Vending Survey
Business Office accountant I is working with the vending supervisor and they are currently polishing the survey before it is placed online.
Action
Survey
The on-line survey is a work in process.
Objective
Consumer Friendly Vending Machines
Vending will provide consumer friendly vending machines.
Indicator
Vending Machine Replacement Table
A written time table on the replacement of vending machines determined by years of service will be developed.
Criterion
Implementation of replacement
Implementation of vending machine replacement will begin in FY 2009 following the schedule developed in fy 2008.
Finding
Schedule of Vending Replacement Machine
Vending supervisor is working on the timetable and will have it completed before fiscal year close.
Action
Timetable of replacement
Timetable of replacement is still in process and scheduled for FY 2009.