Will work to enhance the campus community through efficient and accurate operation.
Objective
Tuition And Fees Schedules
Will produce and maintain accurate tuition and fees schedules for each semester.
Indicator
Fee Schedule On Web
Tuition and fees schedules for each semester published to the Cashier's Office website
Criterion
Fall Tuition and Fees Schedules
Accurate Fall 2007 Tuition and Fees Schedules for Graduate Resident and Non-resident and Undergraduate Resident and Non-resident students are published and accessible via the Cashier''''s Office website during applicable time period.
Finding
Fall 2007 Tuition and Fees Web Pages
Tuition and fees schedules for fall 2007 graduate and undergraduate students were published and accessible to the public via the cashiers office web site. They were published before the semester began and were available throughout the semester and into the following semester. These schedule were created then proof-read by at least one other individual before publication. Actual website pages can be viewed through Contribute in Cashiers Office.
Criterion
Spring Tuition and Fees Schedules
Accurate Spring 2008 tuition and fees schedules are published and accessible through the Cashier''''s Office website during the applicable period for Graduate Resident and Non-resident and Undergraduate Resident and Non-resident students
Finding
Spring 2008 Tuition and Fees Web Pages
Tuition and fees schedules for spring 2008 graduate and undergraduate students were published and accessible to the public via the cashiers office web site. They were published before the semester began and were available throughout the semester and into the following semester. These schedule were created then proof-read by at least one other individual before publication. Actual website pages can be viewed through Contribute in Cashiers Office.
Criterion
Summer Tuition and Fees Schedules
Accurate Summer 2008 tuition and fees schedules will be published and accessible through the Cashier''''s Office website during the applicable time period for graduate and undergraduate resident and nonresident students.
Finding
Summer 2008 Tuition and Fees Web Pages
Tuition and fees schedules for summer 2008 graduate and undergraduate students were published and accessible to the public via the cashiers office web site. They were published before the semester began and were available throughout the semester and into the following semester. These schedule were created then proof-read by at least one other individual before publication. Actual website pages can be viewed through Contribute in Cashiers Office.
Indicator
Fee Schedules
Updated fee schedules maintained in Cashier's Office
Criterion
Tuition and Fees Schedules
Tuition and Fees schedules accurately updated within one week of receipt of approved changes and maintained in print or electronic form in the Cashier''''s Office.
Finding
Accurately updated Tuition and Fees Schedules
Tuition and Fees Schedules were updated as approved changes were provided. They are maintained on the T drive and in print form located in the cashiers office.
Action
Fall 2007 Tuition and Fees Web Pages
No further action is needed at this time.
Action
Spring 2008 Tuition and Fees Schedule
No further action is needed at this time.
Action
Summer 2008 Tuition and Fees Web Pages
No further action is needed at this time.
Objective
Cashier's Office Website
Will provide accurate and up-to-date information online.
Indicator
Fee Schedule On Web
Tuition and fees schedules for each semester published to the Cashier's Office website
Criterion
Fall Tuition and Fees Schedules
Accurate Fall 2007 Tuition and Fees Schedules for Graduate Resident and Non-resident and Undergraduate Resident and Non-resident students are published and accessible via the Cashier''''s Office website during applicable time period.
Finding
Fall 2007 Tuition and Fees Web Pages
Tuition and fees schedules for fall 2007 graduate and undergraduate students were published and accessible to the public via the cashiers office web site. They were published before the semester began and were available throughout the semester and into the following semester. These schedule were created then proof-read by at least one other individual before publication. Actual website pages can be viewed through Contribute in Cashiers Office.
Criterion
Spring Tuition and Fees Schedules
Accurate Spring 2008 tuition and fees schedules are published and accessible through the Cashier''''s Office website during the applicable period for Graduate Resident and Non-resident and Undergraduate Resident and Non-resident students
Finding
Spring 2008 Tuition and Fees Web Pages
Tuition and fees schedules for spring 2008 graduate and undergraduate students were published and accessible to the public via the cashiers office web site. They were published before the semester began and were available throughout the semester and into the following semester. These schedule were created then proof-read by at least one other individual before publication. Actual website pages can be viewed through Contribute in Cashiers Office.
Criterion
Summer Tuition and Fees Schedules
Accurate Summer 2008 tuition and fees schedules will be published and accessible through the Cashier''''s Office website during the applicable time period for graduate and undergraduate resident and nonresident students.
Finding
Summer 2008 Tuition and Fees Web Pages
Tuition and fees schedules for summer 2008 graduate and undergraduate students were published and accessible to the public via the cashiers office web site. They were published before the semester began and were available throughout the semester and into the following semester. These schedule were created then proof-read by at least one other individual before publication. Actual website pages can be viewed through Contribute in Cashiers Office.
Indicator
Cashier's Office Website
Cashier's Office website is online
Criterion
Cashiers Website Online
Cashiers Office website in available online with pertinent information available during each semester.
Finding
Cashiers Website
The Cashiers Office website is available and is continuing to being updated.
Action
Fall tuition and Fees Web Pages
No further action is needed at this time.
Action
Spring 2008 Cashiers Web Page
No further action is needed at this time.
Action
Summer Tuition and Fees Web site
No further action is needed at this time.
Action
Cashiers Office Website
No further action is needed at this time. The website will continually be updated to reflect current information.
Objective
Cash Outage
Accuracy in receipting of departmental funds and tuition payments.
Indicator
Cashier Over/Short
A summary compiled from information found in the Budget Balance report on Cashier outage accounts.
Criterion
Cashier Over/Short Account
No cashier outages reported on summary of the budget balance report for accounts 146103002 and 216103002.
Finding
Over/Short
The Cashier''''s Office was short $1 during FY08.
Indicator
Registration Over/Short
A summary compiled from information found in the Budget Balance report on registration over/short accounts .
Criterion
Registration Over/Short Account
No outages reported on the summary of the budget balance report for accounts 146123005 and 216123005.
Finding
Registration Over/Short
The registration accounts were in balance the entire year of FY08.
Action
Registration over/short
No further action is needed at this time.
Action
Cashier Over Short
No action is needed at this time.
Goal
Increased Adherence To Deposit Procedures
A training course will be designed for departments making University deposits that will increase understanding of policies/procedures in regards to financial issues.
Objective
Training Course
A training course will be designed and available for use beginning FY 2009.
Indicator
Training Material
Financial information on policy/procedures gathered by or composed by the Cashier's Office
Criterion
Departmental Training Guide
Relevant financial information compiled in a written format that can be converted to a departmental training guide for use in training sessions that will begin FY 2009.
Finding
Training Guide
Formulation of the Training Guide is still in process.
Action
Training Guide
The guide will need to be completed during FY 09.
Goal
Credit Card Collaboration
Will work with Computer Services, accounting, and the Business Office to improve web services offered.
Objective
Web Credit Card Payments
Increased usage of online payment system across campus
Indicator
Expand Departmental Usage Of Web Payment System
New department indicated on web balance sheet (Cashier 10)
Criterion
Career Services Web Paymentss
Career Services will accept and deposit web payments through the Cashier''''s Office.
Finding
Career Services Web Payments
Career Services is accepting and depositing web payments through the Cashiers Office.
Action
Career Services Web
No further action is needed. We will continue to assist other departments in setting up online payment options.
Goal
University Image
Will work to enhance the Universities image.
Objective
Student Orientation
Will inform new and transfer students on billing/refund procedures used by the University
Indicator
Refund/Billing Presentation
A PowerPoint presentation presented at each student orientation session
Criterion
Orientation Presentation
A PowerPoint presentation on billing/refund procedures is presented by the Cashier''''s Office at each Fall 2008 Orientation session.
Finding
Student Orientation Presentation
A speech and PPT presentation on billing/refund procedures was presented at each Freshman and Transfer Orientation during FY 08. PPT slides kept on file in Cashiers Office.
Action
Orientation Presentations
Orientation Speech and PPT will be updated for the next Orientation sessions.