2007 - 2008
Computer Services
Goal
Academic Standards And Programs
Provide resources to support University Academic standards and programs
Objective
Learning Management System
UCS will provide students and faculty with a learning management system to meet their pedagogical needs for web-enhanced or online courses.
Indicator
LMS Participation
Increase Learning Management Participation to 80%
Criterion
Track LMS participation
Track the number of classes using the LMS
Finding
LMS participation
Participation of 63% was achieved
Action
LMS strategic plan
Train staff on features for so they can better promote the product.
CIO will meet with Academic Affairs to determine a strategy for promoting use.
Provide students and faculty with resources and education on new technologies.
Indicator
Training Participation
Increase participation in UCS offered training by 5%
Criterion
Track training participation
Track the number of attendees for Computer Services training.
Action
still gathering data
Objective
Pleasant Lab Environment
Provide a comfortable, convenient, professional atmosphere for student lab work.
Indicator
Lab Environment Satisfaction
Target satisfaction level with lab atmosphere of 90%
Criterion
Survey lab satisfaction
Survey student satisfaction with computer labs
Achieved 90.9% satisfaction
Survey students to determine their needs
Goal
University Image And Exposure
Provide resources to enhance the University's image and increase its public exposure
Objective
Conference Participation
Encourage UCS staff to network and collaborate with other technological staff at conferences and other universities.
Indicator
Conference Attendance
Increase yearly conference attendance
Criterion
Number of conferences attended
document the number of conferences attened
Finding
Conference participation
attended 34 conferences during FY08
Action
Encourage participation
Work with staff and administration to identify beneficial events
Objective
Conference Presentations
UCS will set a target for presentations made by UCS staff at state, regional, or national conferences.
Indicator
Conference Presentations
UCS will target presenting at 3 conferences during the year.
Criterion
Number of conferences presented at
document the number of conferences UCS staff have presented at. We will target a minimum of 3 annually.
Finding
Conference Presentations
No presentations were given this year
Action
Encourage presentations
Work with staff to locate conferences that presentations of existing activities can be made. This should limit peperation time difficulties.
Objective
Web Site Search Ranking Improvements
Assist University departments with web page design to help increase the Internet search ranking of SHSU
Indicator
Web Site Visits
Increase number of visits to web site
Criterion
Track the number of Web site visits
Track the number of visits to the SHSU main website. www.shsu.edu
Finding
Training Participation
data gathering still in progress. Final numbers will be available in August.
Goal
Campus Community And Atmosphere
Provide resources to enhance campus community atmosphere and culture
Provide students and faculty with resources and education on new technologies.
Indicator
Training Participation
Increase participation in UCS offered training by 5%
Criterion
Track training participation
Track the number of attendees for Computer Services training.
Action
still gathering data
Objective
Pleasant Lab Environment
Provide a comfortable, convenient, professional atmosphere for student lab work.
Indicator
Lab Environment Satisfaction
Target satisfaction level with lab atmosphere of 90%
Criterion
Survey lab satisfaction
Survey student satisfaction with computer labs
Achieved 90.9% satisfaction
Survey students to determine their needs
Objective
Events Publicity
Provide increased publicity of University events and calendar
Indicator
Event Highlight
UCS will track the number of event and calendar highlights provided on the University web site www.shsu.edu
Criterion
Track WWW event highlights
Track the number of events highlighted on SHSU main website.
158 items were highlighted as of 6/1/2008
Action
Encourage publicity
Work with SHSU marketing to establish a method for departments to communicate potential topics
Objective
Convenient Resources
provide technology resources at campus locations convenient to students and faculty.
Increase the number of wireless access points on campus
Criterion
Track number of WAP's installed
Track the number of wireless access points installed between sep 1 and Aug 31
Action
Continue explansion
Continue to install additional wireless access points