2006 - 2007
Computer Services
Goal
Academic Standards And Programs
Provide resources to support University Academic standards and programs
Objective
NLR Participation
UCS will provide connectivity to the National Lambda Rail(NLR)research computing network
Indicator
NLR Connectivity
Connectivity to NLR will be accomplished
verify SHSU is able to send and receive data with the NLR network
Finding
NLR connectivity achieved
SHSU has established connectivity with the NLR network
Objective
Learning Management System
UCS will provide students and faculty with a learning management system to meet their pedagogical needs for web-enhanced or online courses.
Indicator
LMS Participation
Increase Learning Management Participation to 75%
Criterion
LMS participation survey
Review participation to see if goal was achieved
Finding
LMS participation achieved
66 % of classes used the LMS
Action
LMS participation actions
Continue to work with academic affairs to provide LMS resources that will increase participation
Provide students and faculty with resources and education on new technologies.
Indicator
Training Participation
Increase participation in UCS offered training by 5%
Criterion
Track Training Participation
Track the number of hours of training offered
Finding
No increase in training
Training of 919 hours is the same as FY06
Action
Encourage training
Focus on finding resources to support the time and effort to add additional training time
Objective
Pleasant Lab Environment
Provide a comfortable, convenient, professional atmosphere for student lab work.
Indicator
Lab Environment Satisfaction
Target satisfaction level with lab atmosphere of 90%
Criterion
Lab environment
survey student satisfaction with the lab
Survey data reported 88% satisfaction
Action
Continue to survey
Goal
University Image And Exposure
Provide resources to enhance the University's image and increase its public exposure
Objective
Conference Participation
Encourage UCS staff to network and collaborate with other technological staff at conferences and other universities.
Indicator
Conference Attendance
Increase attendance to 12 conferences yearly
Criterion
Number of Conferences attended
Sum the number of conferences atteneded by UCS staff
Finding
Number of conferences attended
UCS staff attened 18 conferences
Action
Conference attendance
goal achieved, will continue this for next year.
Objective
Conference Presentations
UCS will set a target for presentations made by UCS staff at state, regional, or national conferences.
Indicator
Conference Presentations
UCS will target presenting at 3 conferences during the year.
Criterion
Number of conference presentations
sum the number of presentations given by UCS staff
Finding
Number of conference presentations
sum the number of conferences UCS staff present at.
Action
Conference presentations
will work with Directors to identify key areas of oportunity to achieve this goal next year
Objective
Web Site Search Ranking Improvements
Assist University departments with web page design to help increase the Internet search ranking of SHSU
Indicator
Web Site Visits
Increase number of visits to web site to 20,000,000 for the year
Criterion
Web site visits
compare visits counter with previous year and identify the increase.
Finding
Web sit visits increased
Calculations determined the number of visits was increased
Action
Determine a new objective
This objective does not accurately reflect operations of computer services
Goal
Campus Community And Atmosphere
Provide resources to enhance campus community atmosphere and culture
Objective
Events Publicity
Provide increased publicity of University events and calendar
Indicator
Event Highlight
UCS will track the number of event and calendar highlights provided on the University web site www.shsu.edu
Criterion
Track event highlights
Track the number of events highlighted on the SHSU main website
Finding
Event highlight count NA
Cumulative data was not available.
Continue to track event highlights and ensure the records are retained.
Objective
Convenient Resources
provide technology resources at campus locations convenient to students and faculty.
Increase the number of wireless access points on campus to 140
Criterion
Increase WAP count
Count the number of wireless access points on campus and show a net increase over the previous year.
Finding
WAP count increased
Action
Continue expansion
Continue to increase the number of campus WAP''s