The Small Business Development Center (SBDC) will work with established and start up businesses to create jobs.
Objective
Job Creation
This is the most important objective that supports this goal of the year. The objective goal for this assessment period is 220 jobs established throughtout the service area.
Indicator
Job Creation Accomplishment
The SBDC help developed 222 jobs for this year. The goal was 200 thus the goal was exceeded for the year.
Criterion
Job Creation
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal job creation. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Job Creation
Since job creation was exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract clients.
Action
Job Creation
The Center will continue its present policies and activities to maintain a satisfactory level of job creation. The Center has always exceeded this goal.
Objective
Business Expansions
The SBDC will work with established businesses to help them expand their product line and service area. The goal for the center this period is 16 business expansions.
Indicator
Business Expansion Accomplishments
The goal for the year was 16 expansions and a total of 18 establishments were completed thus exceeding the goal.
Criterion
Documentation of Business Expansion by Existing Businesses
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal of business expansions. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Business Expansions
Since business expansions were exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract additional clients during the coming year.
Action
Business Expansions
The Center will continue its present policies and procedures to accomplish this goal. This goal has been exceeded since goals were established 12 years ago.
Objective
Work With Clients With For Over 5 Hours
The SBDC will strive to work with productive clients for a minimum of 5 hours. The goal is
Indicator
Clients With Over 5 Hours Accomplishments
The Center achieved 56 contact clients exceeding the goal by one and achieved 103 contact and productivity clients exceeding that goal by three.
Criterion
Documentation of Clients with Over 5 Hours
This criteria is measured monthly and is available through the University of Houston MIS System. The Director weekly monitors the success of this by each Consultant.
Finding
Clients with 5 Hours
Since clients with over 5 hours were exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract additional clients during the coming year.
Action
Clients With 5 Hours
This goal was exceeding in both areas of client contact and clients with contact and support. The Center will continue to monitor weekly the productivity of each counselor. Any deviations from monthly established guidelines will be corrected immediately to insure accomplishments year end.
Objective
Retention Of Jobs
The SBDC will assist existing businesses in the retention of 60 jobs throughout the service area.
Indicator
Job Retention Of Existing Businesses
The SBA goal was 60 for the year the Center accomplished 66 thus surpassing the goal by 6 jobs.
Criterion
Job Retention
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Job Retention
The Center exceeded the goal; thus, the same program will be followed next year.
Action
Job Retention
Since this goal was exceeded for the year, policies and procedures will continue as currently established.
Goal
Business Expansions
The SBDC will work with established businesses to help them expand their product line and service area.
Objective
Job Creation
This is the most important objective that supports this goal of the year. The objective goal for this assessment period is 220 jobs established throughtout the service area.
Indicator
Job Creation Accomplishment
The SBDC help developed 222 jobs for this year. The goal was 200 thus the goal was exceeded for the year.
Criterion
Job Creation
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal job creation. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Job Creation
Since job creation was exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract clients.
Action
Job Creation
The Center will continue its present policies and activities to maintain a satisfactory level of job creation. The Center has always exceeded this goal.
Objective
Business Expansions
The SBDC will work with established businesses to help them expand their product line and service area. The goal for the center this period is 16 business expansions.
Indicator
Business Expansion Accomplishments
The goal for the year was 16 expansions and a total of 18 establishments were completed thus exceeding the goal.
Criterion
Documentation of Business Expansion by Existing Businesses
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal of business expansions. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Business Expansions
Since business expansions were exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract additional clients during the coming year.
Action
Business Expansions
The Center will continue its present policies and procedures to accomplish this goal. This goal has been exceeded since goals were established 12 years ago.
Objective
Work With Clients With For Over 5 Hours
The SBDC will strive to work with productive clients for a minimum of 5 hours. The goal is
Indicator
Clients With Over 5 Hours Accomplishments
The Center achieved 56 contact clients exceeding the goal by one and achieved 103 contact and productivity clients exceeding that goal by three.
Criterion
Documentation of Clients with Over 5 Hours
This criteria is measured monthly and is available through the University of Houston MIS System. The Director weekly monitors the success of this by each Consultant.
Finding
Clients with 5 Hours
Since clients with over 5 hours were exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract additional clients during the coming year.
Action
Clients With 5 Hours
This goal was exceeding in both areas of client contact and clients with contact and support. The Center will continue to monitor weekly the productivity of each counselor. Any deviations from monthly established guidelines will be corrected immediately to insure accomplishments year end.
Objective
Retention Of Jobs
The SBDC will assist existing businesses in the retention of 60 jobs throughout the service area.
Indicator
Job Retention Of Existing Businesses
The SBA goal was 60 for the year the Center accomplished 66 thus surpassing the goal by 6 jobs.
Criterion
Job Retention
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Job Retention
The Center exceeded the goal; thus, the same program will be followed next year.
Action
Job Retention
Since this goal was exceeded for the year, policies and procedures will continue as currently established.
Goal
Work With Clients With Over 5 Hours
The SBDC will strive to work with productive clients for a minimum of 5 hours. The goal is 55 contact clients and 100 contact and productivity clients for the year.
Objective
Job Creation
This is the most important objective that supports this goal of the year. The objective goal for this assessment period is 220 jobs established throughtout the service area.
Indicator
Job Creation Accomplishment
The SBDC help developed 222 jobs for this year. The goal was 200 thus the goal was exceeded for the year.
Criterion
Job Creation
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal job creation. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Job Creation
Since job creation was exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract clients.
Action
Job Creation
The Center will continue its present policies and activities to maintain a satisfactory level of job creation. The Center has always exceeded this goal.
Objective
Business Expansions
The SBDC will work with established businesses to help them expand their product line and service area. The goal for the center this period is 16 business expansions.
Indicator
Business Expansion Accomplishments
The goal for the year was 16 expansions and a total of 18 establishments were completed thus exceeding the goal.
Criterion
Documentation of Business Expansion by Existing Businesses
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal of business expansions. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Business Expansions
Since business expansions were exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract additional clients during the coming year.
Action
Business Expansions
The Center will continue its present policies and procedures to accomplish this goal. This goal has been exceeded since goals were established 12 years ago.
Objective
Work With Clients With For Over 5 Hours
The SBDC will strive to work with productive clients for a minimum of 5 hours. The goal is
Indicator
Clients With Over 5 Hours Accomplishments
The Center achieved 56 contact clients exceeding the goal by one and achieved 103 contact and productivity clients exceeding that goal by three.
Criterion
Documentation of Clients with Over 5 Hours
This criteria is measured monthly and is available through the University of Houston MIS System. The Director weekly monitors the success of this by each Consultant.
Finding
Clients with 5 Hours
Since clients with over 5 hours were exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract additional clients during the coming year.
Action
Clients With 5 Hours
This goal was exceeding in both areas of client contact and clients with contact and support. The Center will continue to monitor weekly the productivity of each counselor. Any deviations from monthly established guidelines will be corrected immediately to insure accomplishments year end.
Objective
Retention Of Jobs
The SBDC will assist existing businesses in the retention of 60 jobs throughout the service area.
Indicator
Job Retention Of Existing Businesses
The SBA goal was 60 for the year the Center accomplished 66 thus surpassing the goal by 6 jobs.
Criterion
Job Retention
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Job Retention
The Center exceeded the goal; thus, the same program will be followed next year.
Action
Job Retention
Since this goal was exceeded for the year, policies and procedures will continue as currently established.
Objective
Assisting Clients In Obtaining Capital
The SBDC will assist clients during this measurement period in obtaining up to 5 million dollars of financing for the year.
Indicator
Capital Formation Results
The SBA goal for this milestone was $5 million dollars. The Center achieved a total $5,843,520.00 which greatly exceeded this goal.
Criterion
Client Capital Formation
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Client Capital Accomplishment
Since this goal was exceeded for the year, we will continue to maintain our current status of assisting individuals with capital. Unfortunately, rumors are spreading throughout the region that all capital goals for next year will be doubled. This is unrealistic at most centers.
Action
Capital Formation
Since Capital Formation was exceeded for the year the same policies and procedures will be followed. Additionally, extensive marketing to banks concerning our services is currently being established. It is felt that bankers will refer more clients to the Center that are considered capital ready.
Goal
Assist Future Entrepreneurs In Starting New Businesses
The SBDC will assist in all prestart up planning to facilitate the opening of new businesses throughout the service area.
Objective
Job Creation
This is the most important objective that supports this goal of the year. The objective goal for this assessment period is 220 jobs established throughtout the service area.
Indicator
Job Creation Accomplishment
The SBDC help developed 222 jobs for this year. The goal was 200 thus the goal was exceeded for the year.
Criterion
Job Creation
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal job creation. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Job Creation
Since job creation was exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract clients.
Action
Job Creation
The Center will continue its present policies and activities to maintain a satisfactory level of job creation. The Center has always exceeded this goal.
Objective
Business Expansions
The SBDC will work with established businesses to help them expand their product line and service area. The goal for the center this period is 16 business expansions.
Indicator
Business Expansion Accomplishments
The goal for the year was 16 expansions and a total of 18 establishments were completed thus exceeding the goal.
Criterion
Documentation of Business Expansion by Existing Businesses
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal of business expansions. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Business Expansions
Since business expansions were exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract additional clients during the coming year.
Action
Business Expansions
The Center will continue its present policies and procedures to accomplish this goal. This goal has been exceeded since goals were established 12 years ago.
Objective
Work With Clients With For Over 5 Hours
The SBDC will strive to work with productive clients for a minimum of 5 hours. The goal is
Indicator
Clients With Over 5 Hours Accomplishments
The Center achieved 56 contact clients exceeding the goal by one and achieved 103 contact and productivity clients exceeding that goal by three.
Criterion
Documentation of Clients with Over 5 Hours
This criteria is measured monthly and is available through the University of Houston MIS System. The Director weekly monitors the success of this by each Consultant.
Finding
Clients with 5 Hours
Since clients with over 5 hours were exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract additional clients during the coming year.
Action
Clients With 5 Hours
This goal was exceeding in both areas of client contact and clients with contact and support. The Center will continue to monitor weekly the productivity of each counselor. Any deviations from monthly established guidelines will be corrected immediately to insure accomplishments year end.
Objective
Retention Of Jobs
The SBDC will assist existing businesses in the retention of 60 jobs throughout the service area.
Indicator
Job Retention Of Existing Businesses
The SBA goal was 60 for the year the Center accomplished 66 thus surpassing the goal by 6 jobs.
Criterion
Job Retention
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Job Retention
The Center exceeded the goal; thus, the same program will be followed next year.
Action
Job Retention
Since this goal was exceeded for the year, policies and procedures will continue as currently established.
Goal
Retention Of Jobs
The SBDC will find ways of helping existing businesses retain their current jobs.
Objective
Job Creation
This is the most important objective that supports this goal of the year. The objective goal for this assessment period is 220 jobs established throughtout the service area.
Indicator
Job Creation Accomplishment
The SBDC help developed 222 jobs for this year. The goal was 200 thus the goal was exceeded for the year.
Criterion
Job Creation
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal job creation. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Job Creation
Since job creation was exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract clients.
Action
Job Creation
The Center will continue its present policies and activities to maintain a satisfactory level of job creation. The Center has always exceeded this goal.
Objective
Business Expansions
The SBDC will work with established businesses to help them expand their product line and service area. The goal for the center this period is 16 business expansions.
Indicator
Business Expansion Accomplishments
The goal for the year was 16 expansions and a total of 18 establishments were completed thus exceeding the goal.
Criterion
Documentation of Business Expansion by Existing Businesses
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal of business expansions. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Business Expansions
Since business expansions were exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract additional clients during the coming year.
Action
Business Expansions
The Center will continue its present policies and procedures to accomplish this goal. This goal has been exceeded since goals were established 12 years ago.
Objective
Work With Clients With For Over 5 Hours
The SBDC will strive to work with productive clients for a minimum of 5 hours. The goal is
Indicator
Clients With Over 5 Hours Accomplishments
The Center achieved 56 contact clients exceeding the goal by one and achieved 103 contact and productivity clients exceeding that goal by three.
Criterion
Documentation of Clients with Over 5 Hours
This criteria is measured monthly and is available through the University of Houston MIS System. The Director weekly monitors the success of this by each Consultant.
Finding
Clients with 5 Hours
Since clients with over 5 hours were exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract additional clients during the coming year.
Action
Clients With 5 Hours
This goal was exceeding in both areas of client contact and clients with contact and support. The Center will continue to monitor weekly the productivity of each counselor. Any deviations from monthly established guidelines will be corrected immediately to insure accomplishments year end.
Objective
Retention Of Jobs
The SBDC will assist existing businesses in the retention of 60 jobs throughout the service area.
Indicator
Job Retention Of Existing Businesses
The SBA goal was 60 for the year the Center accomplished 66 thus surpassing the goal by 6 jobs.
Criterion
Job Retention
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Job Retention
The Center exceeded the goal; thus, the same program will be followed next year.
Action
Job Retention
Since this goal was exceeded for the year, policies and procedures will continue as currently established.
Goal
Capital Development
The SBDC will assist new and existing clients in securing capital formation.
Objective
Job Creation
This is the most important objective that supports this goal of the year. The objective goal for this assessment period is 220 jobs established throughtout the service area.
Indicator
Job Creation Accomplishment
The SBDC help developed 222 jobs for this year. The goal was 200 thus the goal was exceeded for the year.
Criterion
Job Creation
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal job creation. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Job Creation
Since job creation was exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract clients.
Action
Job Creation
The Center will continue its present policies and activities to maintain a satisfactory level of job creation. The Center has always exceeded this goal.
Objective
Business Expansions
The SBDC will work with established businesses to help them expand their product line and service area. The goal for the center this period is 16 business expansions.
Indicator
Business Expansion Accomplishments
The goal for the year was 16 expansions and a total of 18 establishments were completed thus exceeding the goal.
Criterion
Documentation of Business Expansion by Existing Businesses
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal of business expansions. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Business Expansions
Since business expansions were exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract additional clients during the coming year.
Action
Business Expansions
The Center will continue its present policies and procedures to accomplish this goal. This goal has been exceeded since goals were established 12 years ago.
Objective
Work With Clients With For Over 5 Hours
The SBDC will strive to work with productive clients for a minimum of 5 hours. The goal is
Indicator
Clients With Over 5 Hours Accomplishments
The Center achieved 56 contact clients exceeding the goal by one and achieved 103 contact and productivity clients exceeding that goal by three.
Criterion
Documentation of Clients with Over 5 Hours
This criteria is measured monthly and is available through the University of Houston MIS System. The Director weekly monitors the success of this by each Consultant.
Finding
Clients with 5 Hours
Since clients with over 5 hours were exceeded last year, the procedures will remain the same for the future year. However, the U of H is providing additional advertising monies to attract additional clients during the coming year.
Action
Clients With 5 Hours
This goal was exceeding in both areas of client contact and clients with contact and support. The Center will continue to monitor weekly the productivity of each counselor. Any deviations from monthly established guidelines will be corrected immediately to insure accomplishments year end.
Objective
Establish New Businesses Within The Service Area
The SBDC will help start a total of 57 businesses during this service year.
Indicator
New Business Start Up Accomplishments
The Center assisted 41 individuals in starting businesses during the year. The goal was 57 thus this goal was not met. An explaination will be addressed under actions.
Criterion
Small Business Startups
The criteria for measurement is the client impact form that is completed and returned to the SBDC. Also, the Crisman annual survey is instrumental in verification.
Finding
Small Business Startups
The Center goal was the establishment of 57 startups for the year. The Center acccomplished 41 which is 16 less than the goal. The reason for this was that the U of H SBDC directed clients that were not capital ready were to receive classes rather than client appointments. Consequently, many individuals that started businesses did not report that accomplishment to the Center. This was a deficiency throughout all the SBDCs throughout the region. Since the establishments of new procedures to alleviate this problem, the center will be on tract next year.
Action
Business Startups
This is the only goal that was not met last year because of procedural changes established by the University of Houston. Those procedures now have been changed and it is felt that the changes will lead to the achievement of this goal during the upcoming year. Extremely close monitoring is being conducted on a weekly basis. Additionally, much closer follow ups with existing clients has been established to insure that the information of start up is accurately and timely recorded by center personnel.
Objective
Retention Of Jobs
The SBDC will assist existing businesses in the retention of 60 jobs throughout the service area.
Indicator
Job Retention Of Existing Businesses
The SBA goal was 60 for the year the Center accomplished 66 thus surpassing the goal by 6 jobs.
Criterion
Job Retention
The criteria for this milestone and goal are the impact surveys that the client completes after the SBDC assists them with this specific goal. This goal is also further documented by the client when the Crisman is completed and returned to the University of Houston.
Finding
Job Retention
The Center exceeded the goal; thus, the same program will be followed next year.
Action
Job Retention
Since this goal was exceeded for the year, policies and procedures will continue as currently established.