OATdb Archive

2006 - 2007

Library, Newton Gresham

Goal
Collection
Provide seamless access to a collection of high quality resources, including print, web-based resources and locally produced content, which meet the curricular and research requirements of the University.

Objective
Collection Development
Provide access to print, web-based and locally produced content

Indicator
Partnerships/Consortia
Participate in strategic partnerships for productive collaboration with the state, region, nation and campus.Librarians will use authoritative, evaluative selection tools.

Criterion
Partnerships
Use membership in consortia to share resources and acquire new resources when opportunity and budget allow.

Finding
Partnerships
All together our participation in partnerships/consortia provide access to 60% of the databases available to the SHSU community. TexShare, the state resource sharing project, provides access one-third of our total holdings.

Indicator
Collection Development
Acquire resources that support the curriculum and research using Choice, Library Journal and standard sources. Acquire "best of the year" using list in Choice, Library Journal, Booklist, and other standard sources.

Criterion
Acquisitions
Try to acquire at least 12,000 new titles, as the budget will allow. Acquire 80% of the "best of year" lists.

Finding
Collection Development
The number of titles received continues to vary from year to year. The policy of buying only one copy of a title and purchasing paperback editions whenever possible has helped maintain the number of books received relatively constant level. In 2007, there was a slight increase in the number of titles purchased; due moving shifting funds from the Library??????s O & M. 12,000 titles were acquired.

Criterion
Collection Evaluation
Move from Conspectus to OCLC''s WorldCat Collection Analysis.

Finding
Collection Evaluation
Database was sent to OCLC in May of 2007. Committee was established to revise the collection developmen policy.

Indicator
Information Resources
Participation in strategic partnerships.

Indicator
New Course Reviews
Librarians review new courses and programs to determine adequacy of the collection.

Criterion
Course Reviews
If course review indicates,acquire materials as needed within budgetary constains.

Finding
Course Reviews
While most course reviews indicate the library can support the course with access to electronic resource, such areas as urban geography, and tourism required updating the monographic collection. See attachment for example of course evaluation.

Indicator
Direct To Faculty
Add newly published (last 2 years) research monographs requested by faculty through ILL to satisfy immediate and long term needs.

Criterion
Direct from faculty
Order 100% of all new monographs requested by faculty, cost less than $100.

Indicator
Review ILL Request
Review ILL requests to determine need add monographs and journals to the collection

Criterion
Journal review, ILL
Add journals when ILL cost exceeds subscription cost.

Finding
Journal review, ILL
Ordered Journal of analytical toxicology, 0146-4760. The number of requests requiring royality payment exceed the subscription cost.

Criterion
Book review, ILL
Add books frequently requested by students and faculty that support the curriculum and research.

Finding
Book review, ILL
No books were identified.

Indicator
New Faculty Orientation
Meet with new faculty in orientation sessions at the beginning of the school year and individually.

Indicator
Digital Archives/Repository
Identify Special Collections to be added to the digital archive. Identify new digital management software.

Criterion
Digital Archives/Respository
Digitize 5 collections of family papers. Evaluate digital management systems.

Finding
Digital Archives/Repository
7 collections of family papers were digitized.
ContentDM was selected as the new digital management system.

Action
Course Reviews
This activity will continue.

Action
Book Reviews,ILL
Will continue next year.

Action
Journal Review, ILL
Program will continue

Action
Collection Development
The policy of buying only one copy of a title and purchasing paperback editions whenever possible will continue. This will help maintain the number of books received relatively constant level.

Objective
Collection Evaluation
Evaluate the collection to ensure it meets curricular and research needs.

Indicator
Partnerships/Consortia
Participate in strategic partnerships for productive collaboration with the state, region, nation and campus.Librarians will use authoritative, evaluative selection tools.

Criterion
Partnerships
Use membership in consortia to share resources and acquire new resources when opportunity and budget allow.

Finding
Partnerships
All together our participation in partnerships/consortia provide access to 60% of the databases available to the SHSU community. TexShare, the state resource sharing project, provides access one-third of our total holdings.

Indicator
Collection Evaluation

Move from Conspectus to OCLC's WorldCat Collection Analysis.

Indicator
Collection Development
Acquire resources that support the curriculum and research using Choice, Library Journal and standard sources. Acquire "best of the year" using list in Choice, Library Journal, Booklist, and other standard sources.

Criterion
Acquisitions
Try to acquire at least 12,000 new titles, as the budget will allow. Acquire 80% of the "best of year" lists.

Finding
Collection Development
The number of titles received continues to vary from year to year. The policy of buying only one copy of a title and purchasing paperback editions whenever possible has helped maintain the number of books received relatively constant level. In 2007, there was a slight increase in the number of titles purchased; due moving shifting funds from the Library??????s O & M. 12,000 titles were acquired.

Criterion
Collection Evaluation
Move from Conspectus to OCLC''s WorldCat Collection Analysis.

Finding
Collection Evaluation
Database was sent to OCLC in May of 2007. Committee was established to revise the collection developmen policy.

Indicator
New Course Reviews
Librarians review new courses and programs to determine adequacy of the collection.

Criterion
Course Reviews
If course review indicates,acquire materials as needed within budgetary constains.

Finding
Course Reviews
While most course reviews indicate the library can support the course with access to electronic resource, such areas as urban geography, and tourism required updating the monographic collection. See attachment for example of course evaluation.

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Action
Collection Evaluation
Revise the Collection Development poicy. Use OCLC''s collection analysis tool to evaluate the collection.

Objective
Information Resources
Increase the scope and depth of information resources to support research and the curriculum.

Indicator
Collection Development
Acquire resources that support the curriculum and research using Choice, Library Journal and standard sources. Acquire "best of the year" using list in Choice, Library Journal, Booklist, and other standard sources.

Criterion
Acquisitions
Try to acquire at least 12,000 new titles, as the budget will allow. Acquire 80% of the "best of year" lists.

Finding
Collection Development
The number of titles received continues to vary from year to year. The policy of buying only one copy of a title and purchasing paperback editions whenever possible has helped maintain the number of books received relatively constant level. In 2007, there was a slight increase in the number of titles purchased; due moving shifting funds from the Library??????s O & M. 12,000 titles were acquired.

Criterion
Collection Evaluation
Move from Conspectus to OCLC''s WorldCat Collection Analysis.

Finding
Collection Evaluation
Database was sent to OCLC in May of 2007. Committee was established to revise the collection developmen policy.

Indicator
Information Resources
Participation in strategic partnerships.

Indicator
Information Access
Users will be able to identify resources through the online catalog.

Criterion
Web-based resources
Achieve a 10% increase in the usage of web-based resources.

Finding
Web based resources
The electronic collection increased by 9%. The increase is substantial although slightly less than expected.

Criterion
Catalog material
Catalog 95% of all materials acquired; add bibliographic records as needed for new collections (various media).

Criterion
Interlibrary loan
Provide ILL materials to users with in 7 to 10 days.

Finding
Interlibrary Loan
Article and books are recieved and processed between 4 and 9 days.

Indicator
New Course Reviews
Librarians review new courses and programs to determine adequacy of the collection.

Criterion
Course Reviews
If course review indicates,acquire materials as needed within budgetary constains.

Finding
Course Reviews
While most course reviews indicate the library can support the course with access to electronic resource, such areas as urban geography, and tourism required updating the monographic collection. See attachment for example of course evaluation.

Indicator
Direct To Faculty
Add newly published (last 2 years) research monographs requested by faculty through ILL to satisfy immediate and long term needs.

Criterion
Direct from faculty
Order 100% of all new monographs requested by faculty, cost less than $100.

Indicator
Review ILL Request
Review ILL requests to determine need add monographs and journals to the collection

Criterion
Journal review, ILL
Add journals when ILL cost exceeds subscription cost.

Finding
Journal review, ILL
Ordered Journal of analytical toxicology, 0146-4760. The number of requests requiring royality payment exceed the subscription cost.

Criterion
Book review, ILL
Add books frequently requested by students and faculty that support the curriculum and research.

Finding
Book review, ILL
No books were identified.

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Indicator
Open House
Hold an open house for faculty to introduce new resources and publicize services. Open house provides an opportunity for faculty talk with librarians about their needs for research and their courses.

Indicator
New Faculty Orientation
Meet with new faculty in orientation sessions at the beginning of the school year and individually.

Objective
Library Instruction
Provide course related library instruction.

Indicator
Instructional Sessions
Increase the number and type of instructional sessions

Criterion
Instructional Sessions
Increase the number of instructional session by 10%.

Finding
Instructional Sessions
The number of Library Instruction sessions has been relatively stable for a number of years. In 2004 a renovation project required librarians to become mobile and take instruction to classrooms and computer labs across campus, thus reducing the number of sessions. In FY 2005 the number of instruction sessions increased by 33%. In 2006 the number of instruction session remained stable; the number of presentations increased by 20% in 2007. Librarians provide instruction at The University Center and at other off campus sites.

Finding
Library Instruction,Evaluation, Students
Feedback from students partipating in Instruction Sessions shows a decline of 2 to 3 percent on the questions of the relevance of the presentation to their assignment/course and that the examples were clear from the previous 2 years. While 95 percent of the total respondents answered the questions about relevance to their course/assignment, only 42 percent of the respondents answered the question about the examples. The target was that 95% percent of the respondents would find the class relevant and the examples clear, and the feedback indicates that this criterion was met.

Finding
Library Instruction,Evaluation, Faculty
When the Library Instruction Librarian resigned, the data was not pass on the new coordinator.

Criterion
Instructional tools
Increase the number of instructional tools,guides (by 20%) and tutorials (by 10%).

Finding
Instructional Tools
Online tutorials were revised in FY 2006 and FY 2007. This increased the number of tutorials by 60%. Two subject guides were revised and 2 new course guides were created.

Indicator
Self Report
Use student self report and report from faculty to determine the relevancy of the session to the class.

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Action
Instructional Sessions
Provide instructor with training. Continue program

Action
Instructional Tools
Provide new tools to access information. Revise tools.

Objective
User Satisfaction
Improve user satisfaction with library services

Indicator
Access To Resources
Webpage will provide easy access to resources.

Indicator
Partnerships/Consortia
Participate in strategic partnerships for productive collaboration with the state, region, nation and campus.Librarians will use authoritative, evaluative selection tools.

Criterion
Partnerships
Use membership in consortia to share resources and acquire new resources when opportunity and budget allow.

Finding
Partnerships
All together our participation in partnerships/consortia provide access to 60% of the databases available to the SHSU community. TexShare, the state resource sharing project, provides access one-third of our total holdings.

Indicator
Collection Evaluation

Move from Conspectus to OCLC's WorldCat Collection Analysis.

Indicator
Collection Development
Acquire resources that support the curriculum and research using Choice, Library Journal and standard sources. Acquire "best of the year" using list in Choice, Library Journal, Booklist, and other standard sources.

Criterion
Acquisitions
Try to acquire at least 12,000 new titles, as the budget will allow. Acquire 80% of the "best of year" lists.

Finding
Collection Development
The number of titles received continues to vary from year to year. The policy of buying only one copy of a title and purchasing paperback editions whenever possible has helped maintain the number of books received relatively constant level. In 2007, there was a slight increase in the number of titles purchased; due moving shifting funds from the Library??????s O & M. 12,000 titles were acquired.

Criterion
Collection Evaluation
Move from Conspectus to OCLC''s WorldCat Collection Analysis.

Finding
Collection Evaluation
Database was sent to OCLC in May of 2007. Committee was established to revise the collection developmen policy.

Indicator
Information Resources
Participation in strategic partnerships.

Indicator
Information Access
Users will be able to identify resources through the online catalog.

Criterion
Web-based resources
Achieve a 10% increase in the usage of web-based resources.

Finding
Web based resources
The electronic collection increased by 9%. The increase is substantial although slightly less than expected.

Criterion
Catalog material
Catalog 95% of all materials acquired; add bibliographic records as needed for new collections (various media).

Criterion
Interlibrary loan
Provide ILL materials to users with in 7 to 10 days.

Finding
Interlibrary Loan
Article and books are recieved and processed between 4 and 9 days.

Indicator
New Course Reviews
Librarians review new courses and programs to determine adequacy of the collection.

Criterion
Course Reviews
If course review indicates,acquire materials as needed within budgetary constains.

Finding
Course Reviews
While most course reviews indicate the library can support the course with access to electronic resource, such areas as urban geography, and tourism required updating the monographic collection. See attachment for example of course evaluation.

Indicator
Direct To Faculty
Add newly published (last 2 years) research monographs requested by faculty through ILL to satisfy immediate and long term needs.

Criterion
Direct from faculty
Order 100% of all new monographs requested by faculty, cost less than $100.

Indicator
Review ILL Request
Review ILL requests to determine need add monographs and journals to the collection

Criterion
Journal review, ILL
Add journals when ILL cost exceeds subscription cost.

Finding
Journal review, ILL
Ordered Journal of analytical toxicology, 0146-4760. The number of requests requiring royality payment exceed the subscription cost.

Criterion
Book review, ILL
Add books frequently requested by students and faculty that support the curriculum and research.

Finding
Book review, ILL
No books were identified.

Indicator
Instructional Sessions
Increase the number and type of instructional sessions

Criterion
Instructional Sessions
Increase the number of instructional session by 10%.

Finding
Instructional Sessions
The number of Library Instruction sessions has been relatively stable for a number of years. In 2004 a renovation project required librarians to become mobile and take instruction to classrooms and computer labs across campus, thus reducing the number of sessions. In FY 2005 the number of instruction sessions increased by 33%. In 2006 the number of instruction session remained stable; the number of presentations increased by 20% in 2007. Librarians provide instruction at The University Center and at other off campus sites.

Finding
Library Instruction,Evaluation, Students
Feedback from students partipating in Instruction Sessions shows a decline of 2 to 3 percent on the questions of the relevance of the presentation to their assignment/course and that the examples were clear from the previous 2 years. While 95 percent of the total respondents answered the questions about relevance to their course/assignment, only 42 percent of the respondents answered the question about the examples. The target was that 95% percent of the respondents would find the class relevant and the examples clear, and the feedback indicates that this criterion was met.

Finding
Library Instruction,Evaluation, Faculty
When the Library Instruction Librarian resigned, the data was not pass on the new coordinator.

Criterion
Instructional tools
Increase the number of instructional tools,guides (by 20%) and tutorials (by 10%).

Finding
Instructional Tools
Online tutorials were revised in FY 2006 and FY 2007. This increased the number of tutorials by 60%. Two subject guides were revised and 2 new course guides were created.

Indicator
Self Report
Use student self report and report from faculty to determine the relevancy of the session to the class.

Indicator
Resource Delivery
Provide materialsnot owned by SHSU requested through ILL, accurately and efficently.

Indicator
Faculty Direct
Deliver books and articles from the SHSU collection to faculty offices and desktops.

Criterion
Faculty direct
Provide SHSU owned books and articles to faculty in their offices and on their desktops within 3 work days.

Finding
Direct to faculty
Ordered 12 titles in 2006/07, as reported by Head of ILL

Finding
Faculty Direct
Books and articles from the SHSU collection were promptly delievered to faculty offices and desktops.

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Indicator
Satisfaction
Satisfaction will be demonstrated by an increase in the service adequacy score on the LibQual+ Survey.

Criterion
User Satisfaction
Library will excee the minimum expection of the user on the LibQual+ survey (given every 5 to 7 years).

Finding
User Satisfaction
Did not participate in 2007. Participation may be in 2009.

Indicator
Open House
Hold an open house for faculty to introduce new resources and publicize services. Open house provides an opportunity for faculty talk with librarians about their needs for research and their courses.

Indicator
New Faculty Orientation
Meet with new faculty in orientation sessions at the beginning of the school year and individually.

Indicator
Library Instruction, Evaluation
Evaluate instructional sessions to determine how well the session met the instructional objective of the class.

Criterion
Library Instruction,Evaluation, Students
Maintain a 95% relavency rate as measured by questions on the relevance to assignment/course and clearness of the examples as using the student''s self report.

Criterion
Library Instruction,Evaluation, Faculty
Determine base from first year data.

Action
User Satisfaction
Find additional means of determining user satifaction, including LibQual+ in 2009.

Action
Faculty Satisfaction
Continue to work with faculty to determine their research needs and materials need to support the curriculum.

Objective
Faculty Input
Provide opportunities for faculty to discuss their needs, research and curricular.

Indicator
New Course Reviews
Librarians review new courses and programs to determine adequacy of the collection.

Criterion
Course Reviews
If course review indicates,acquire materials as needed within budgetary constains.

Finding
Course Reviews
While most course reviews indicate the library can support the course with access to electronic resource, such areas as urban geography, and tourism required updating the monographic collection. See attachment for example of course evaluation.

Indicator
Review ILL Request
Review ILL requests to determine need add monographs and journals to the collection

Criterion
Journal review, ILL
Add journals when ILL cost exceeds subscription cost.

Finding
Journal review, ILL
Ordered Journal of analytical toxicology, 0146-4760. The number of requests requiring royality payment exceed the subscription cost.

Criterion
Book review, ILL
Add books frequently requested by students and faculty that support the curriculum and research.

Finding
Book review, ILL
No books were identified.

Indicator
Resource Delivery
Provide materialsnot owned by SHSU requested through ILL, accurately and efficently.

Indicator
Faculty Direct
Deliver books and articles from the SHSU collection to faculty offices and desktops.

Criterion
Faculty direct
Provide SHSU owned books and articles to faculty in their offices and on their desktops within 3 work days.

Finding
Direct to faculty
Ordered 12 titles in 2006/07, as reported by Head of ILL

Finding
Faculty Direct
Books and articles from the SHSU collection were promptly delievered to faculty offices and desktops.

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Indicator
Open House
Hold an open house for faculty to introduce new resources and publicize services. Open house provides an opportunity for faculty talk with librarians about their needs for research and their courses.

Indicator
New Faculty Orientation
Meet with new faculty in orientation sessions at the beginning of the school year and individually.

Indicator
Library Instruction, Evaluation
Evaluate instructional sessions to determine how well the session met the instructional objective of the class.

Criterion
Library Instruction,Evaluation, Students
Maintain a 95% relavency rate as measured by questions on the relevance to assignment/course and clearness of the examples as using the student''s self report.

Criterion
Library Instruction,Evaluation, Faculty
Determine base from first year data.

Objective
Information Access

Provide effective and efficent access to materials needed for research.

Indicator
Access To Resources
Webpage will provide easy access to resources.

Indicator
Partnerships/Consortia
Participate in strategic partnerships for productive collaboration with the state, region, nation and campus.Librarians will use authoritative, evaluative selection tools.

Criterion
Partnerships
Use membership in consortia to share resources and acquire new resources when opportunity and budget allow.

Finding
Partnerships
All together our participation in partnerships/consortia provide access to 60% of the databases available to the SHSU community. TexShare, the state resource sharing project, provides access one-third of our total holdings.

Indicator
Collection Development
Acquire resources that support the curriculum and research using Choice, Library Journal and standard sources. Acquire "best of the year" using list in Choice, Library Journal, Booklist, and other standard sources.

Criterion
Acquisitions
Try to acquire at least 12,000 new titles, as the budget will allow. Acquire 80% of the "best of year" lists.

Finding
Collection Development
The number of titles received continues to vary from year to year. The policy of buying only one copy of a title and purchasing paperback editions whenever possible has helped maintain the number of books received relatively constant level. In 2007, there was a slight increase in the number of titles purchased; due moving shifting funds from the Library??????s O & M. 12,000 titles were acquired.

Criterion
Collection Evaluation
Move from Conspectus to OCLC''s WorldCat Collection Analysis.

Finding
Collection Evaluation
Database was sent to OCLC in May of 2007. Committee was established to revise the collection developmen policy.

Indicator
Information Resources
Participation in strategic partnerships.

Indicator
Information Access
Users will be able to identify resources through the online catalog.

Criterion
Web-based resources
Achieve a 10% increase in the usage of web-based resources.

Finding
Web based resources
The electronic collection increased by 9%. The increase is substantial although slightly less than expected.

Criterion
Catalog material
Catalog 95% of all materials acquired; add bibliographic records as needed for new collections (various media).

Criterion
Interlibrary loan
Provide ILL materials to users with in 7 to 10 days.

Finding
Interlibrary Loan
Article and books are recieved and processed between 4 and 9 days.

Indicator
Direct To Faculty
Add newly published (last 2 years) research monographs requested by faculty through ILL to satisfy immediate and long term needs.

Criterion
Direct from faculty
Order 100% of all new monographs requested by faculty, cost less than $100.

Indicator
Instructional Sessions
Increase the number and type of instructional sessions

Criterion
Instructional Sessions
Increase the number of instructional session by 10%.

Finding
Instructional Sessions
The number of Library Instruction sessions has been relatively stable for a number of years. In 2004 a renovation project required librarians to become mobile and take instruction to classrooms and computer labs across campus, thus reducing the number of sessions. In FY 2005 the number of instruction sessions increased by 33%. In 2006 the number of instruction session remained stable; the number of presentations increased by 20% in 2007. Librarians provide instruction at The University Center and at other off campus sites.

Finding
Library Instruction,Evaluation, Students
Feedback from students partipating in Instruction Sessions shows a decline of 2 to 3 percent on the questions of the relevance of the presentation to their assignment/course and that the examples were clear from the previous 2 years. While 95 percent of the total respondents answered the questions about relevance to their course/assignment, only 42 percent of the respondents answered the question about the examples. The target was that 95% percent of the respondents would find the class relevant and the examples clear, and the feedback indicates that this criterion was met.

Finding
Library Instruction,Evaluation, Faculty
When the Library Instruction Librarian resigned, the data was not pass on the new coordinator.

Criterion
Instructional tools
Increase the number of instructional tools,guides (by 20%) and tutorials (by 10%).

Finding
Instructional Tools
Online tutorials were revised in FY 2006 and FY 2007. This increased the number of tutorials by 60%. Two subject guides were revised and 2 new course guides were created.

Indicator
Self Report
Use student self report and report from faculty to determine the relevancy of the session to the class.

Indicator
Resource Delivery
Provide materialsnot owned by SHSU requested through ILL, accurately and efficently.

Indicator
Faculty Direct
Deliver books and articles from the SHSU collection to faculty offices and desktops.

Criterion
Faculty direct
Provide SHSU owned books and articles to faculty in their offices and on their desktops within 3 work days.

Finding
Direct to faculty
Ordered 12 titles in 2006/07, as reported by Head of ILL

Finding
Faculty Direct
Books and articles from the SHSU collection were promptly delievered to faculty offices and desktops.

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Indicator
Newsletter
Publish a newsletter in print and electronically.

Criterion
Newsletter
Issue first library newsletter.

Finding
Newsletter
First newsletter was issued in 2007.

Indicator
Open House
Hold an open house for faculty to introduce new resources and publicize services. Open house provides an opportunity for faculty talk with librarians about their needs for research and their courses.

Indicator
New Faculty Orientation
Meet with new faculty in orientation sessions at the beginning of the school year and individually.

Indicator
Digital Archives/Repository
Identify Special Collections to be added to the digital archive. Identify new digital management software.

Criterion
Digital Archives/Respository
Digitize 5 collections of family papers. Evaluate digital management systems.

Finding
Digital Archives/Repository
7 collections of family papers were digitized.
ContentDM was selected as the new digital management system.

Action
Faculty Direct
This program will continue next year

Action
New Faculty Orientation
Program will continue.

Action
Partnerships
Continue identifying relationships that will help increase library resources.

Action
Web based resources
Within in budget constrains, add additional web based resources.

Objective
Website Usability
Improve user access to web based information resources by improving the usability of the Library's web site.

Indicator
Access To Resources
Webpage will provide easy access to resources.

Objective
Digital Archive/Respository
Establish a digital archive making content readily accessible.Plan the structure of a digital repository; identify stakeholders; identify software (turnkey or open source.

Indicator
Digital Archives/Repository
Identify Special Collections to be added to the digital archive. Identify new digital management software.

Criterion
Digital Archives/Respository
Digitize 5 collections of family papers. Evaluate digital management systems.

Finding
Digital Archives/Repository
7 collections of family papers were digitized.
ContentDM was selected as the new digital management system.

Action
Digital Archives/repository
Move content from Hyperion to ContentDM. Work with Honors Program and Writing Center to get student participation in Digital Repository

Objective
Training/Development
Provide oportunities for training and professional development to increase skill and knowledge to meet the changing needs of the library and its users.

Indicator
Development/training
Librarians and staff will participate in training and professional development activities.

Criterion
Training and Professional
50% of Library faculty will attend professional meetings.
Training sessions will be provided for faculty and staff.

Goal
Services
Provide and improve the services that support the learning, teaching, and research needs of students and faculty.

Objective
Collection Development
Provide access to print, web-based and locally produced content

Indicator
Partnerships/Consortia
Participate in strategic partnerships for productive collaboration with the state, region, nation and campus.Librarians will use authoritative, evaluative selection tools.

Criterion
Partnerships
Use membership in consortia to share resources and acquire new resources when opportunity and budget allow.

Finding
Partnerships
All together our participation in partnerships/consortia provide access to 60% of the databases available to the SHSU community. TexShare, the state resource sharing project, provides access one-third of our total holdings.

Indicator
Collection Development
Acquire resources that support the curriculum and research using Choice, Library Journal and standard sources. Acquire "best of the year" using list in Choice, Library Journal, Booklist, and other standard sources.

Criterion
Acquisitions
Try to acquire at least 12,000 new titles, as the budget will allow. Acquire 80% of the "best of year" lists.

Finding
Collection Development
The number of titles received continues to vary from year to year. The policy of buying only one copy of a title and purchasing paperback editions whenever possible has helped maintain the number of books received relatively constant level. In 2007, there was a slight increase in the number of titles purchased; due moving shifting funds from the Library??????s O & M. 12,000 titles were acquired.

Criterion
Collection Evaluation
Move from Conspectus to OCLC''s WorldCat Collection Analysis.

Finding
Collection Evaluation
Database was sent to OCLC in May of 2007. Committee was established to revise the collection developmen policy.

Indicator
Information Resources
Participation in strategic partnerships.

Indicator
New Course Reviews
Librarians review new courses and programs to determine adequacy of the collection.

Criterion
Course Reviews
If course review indicates,acquire materials as needed within budgetary constains.

Finding
Course Reviews
While most course reviews indicate the library can support the course with access to electronic resource, such areas as urban geography, and tourism required updating the monographic collection. See attachment for example of course evaluation.

Indicator
Direct To Faculty
Add newly published (last 2 years) research monographs requested by faculty through ILL to satisfy immediate and long term needs.

Criterion
Direct from faculty
Order 100% of all new monographs requested by faculty, cost less than $100.

Indicator
Review ILL Request
Review ILL requests to determine need add monographs and journals to the collection

Criterion
Journal review, ILL
Add journals when ILL cost exceeds subscription cost.

Finding
Journal review, ILL
Ordered Journal of analytical toxicology, 0146-4760. The number of requests requiring royality payment exceed the subscription cost.

Criterion
Book review, ILL
Add books frequently requested by students and faculty that support the curriculum and research.

Finding
Book review, ILL
No books were identified.

Indicator
New Faculty Orientation
Meet with new faculty in orientation sessions at the beginning of the school year and individually.

Indicator
Digital Archives/Repository
Identify Special Collections to be added to the digital archive. Identify new digital management software.

Criterion
Digital Archives/Respository
Digitize 5 collections of family papers. Evaluate digital management systems.

Finding
Digital Archives/Repository
7 collections of family papers were digitized.
ContentDM was selected as the new digital management system.

Action
Course Reviews
This activity will continue.

Action
Book Reviews,ILL
Will continue next year.

Action
Journal Review, ILL
Program will continue

Action
Collection Development
The policy of buying only one copy of a title and purchasing paperback editions whenever possible will continue. This will help maintain the number of books received relatively constant level.

Objective
Collection Evaluation
Evaluate the collection to ensure it meets curricular and research needs.

Indicator
Partnerships/Consortia
Participate in strategic partnerships for productive collaboration with the state, region, nation and campus.Librarians will use authoritative, evaluative selection tools.

Criterion
Partnerships
Use membership in consortia to share resources and acquire new resources when opportunity and budget allow.

Finding
Partnerships
All together our participation in partnerships/consortia provide access to 60% of the databases available to the SHSU community. TexShare, the state resource sharing project, provides access one-third of our total holdings.

Indicator
Collection Evaluation

Move from Conspectus to OCLC's WorldCat Collection Analysis.

Indicator
Collection Development
Acquire resources that support the curriculum and research using Choice, Library Journal and standard sources. Acquire "best of the year" using list in Choice, Library Journal, Booklist, and other standard sources.

Criterion
Acquisitions
Try to acquire at least 12,000 new titles, as the budget will allow. Acquire 80% of the "best of year" lists.

Finding
Collection Development
The number of titles received continues to vary from year to year. The policy of buying only one copy of a title and purchasing paperback editions whenever possible has helped maintain the number of books received relatively constant level. In 2007, there was a slight increase in the number of titles purchased; due moving shifting funds from the Library??????s O & M. 12,000 titles were acquired.

Criterion
Collection Evaluation
Move from Conspectus to OCLC''s WorldCat Collection Analysis.

Finding
Collection Evaluation
Database was sent to OCLC in May of 2007. Committee was established to revise the collection developmen policy.

Indicator
New Course Reviews
Librarians review new courses and programs to determine adequacy of the collection.

Criterion
Course Reviews
If course review indicates,acquire materials as needed within budgetary constains.

Finding
Course Reviews
While most course reviews indicate the library can support the course with access to electronic resource, such areas as urban geography, and tourism required updating the monographic collection. See attachment for example of course evaluation.

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Action
Collection Evaluation
Revise the Collection Development poicy. Use OCLC''s collection analysis tool to evaluate the collection.

Objective
Information Resources
Increase the scope and depth of information resources to support research and the curriculum.

Indicator
Collection Development
Acquire resources that support the curriculum and research using Choice, Library Journal and standard sources. Acquire "best of the year" using list in Choice, Library Journal, Booklist, and other standard sources.

Criterion
Acquisitions
Try to acquire at least 12,000 new titles, as the budget will allow. Acquire 80% of the "best of year" lists.

Finding
Collection Development
The number of titles received continues to vary from year to year. The policy of buying only one copy of a title and purchasing paperback editions whenever possible has helped maintain the number of books received relatively constant level. In 2007, there was a slight increase in the number of titles purchased; due moving shifting funds from the Library??????s O & M. 12,000 titles were acquired.

Criterion
Collection Evaluation
Move from Conspectus to OCLC''s WorldCat Collection Analysis.

Finding
Collection Evaluation
Database was sent to OCLC in May of 2007. Committee was established to revise the collection developmen policy.

Indicator
Information Resources
Participation in strategic partnerships.

Indicator
Information Access
Users will be able to identify resources through the online catalog.

Criterion
Web-based resources
Achieve a 10% increase in the usage of web-based resources.

Finding
Web based resources
The electronic collection increased by 9%. The increase is substantial although slightly less than expected.

Criterion
Catalog material
Catalog 95% of all materials acquired; add bibliographic records as needed for new collections (various media).

Criterion
Interlibrary loan
Provide ILL materials to users with in 7 to 10 days.

Finding
Interlibrary Loan
Article and books are recieved and processed between 4 and 9 days.

Indicator
New Course Reviews
Librarians review new courses and programs to determine adequacy of the collection.

Criterion
Course Reviews
If course review indicates,acquire materials as needed within budgetary constains.

Finding
Course Reviews
While most course reviews indicate the library can support the course with access to electronic resource, such areas as urban geography, and tourism required updating the monographic collection. See attachment for example of course evaluation.

Indicator
Direct To Faculty
Add newly published (last 2 years) research monographs requested by faculty through ILL to satisfy immediate and long term needs.

Criterion
Direct from faculty
Order 100% of all new monographs requested by faculty, cost less than $100.

Indicator
Review ILL Request
Review ILL requests to determine need add monographs and journals to the collection

Criterion
Journal review, ILL
Add journals when ILL cost exceeds subscription cost.

Finding
Journal review, ILL
Ordered Journal of analytical toxicology, 0146-4760. The number of requests requiring royality payment exceed the subscription cost.

Criterion
Book review, ILL
Add books frequently requested by students and faculty that support the curriculum and research.

Finding
Book review, ILL
No books were identified.

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Indicator
Open House
Hold an open house for faculty to introduce new resources and publicize services. Open house provides an opportunity for faculty talk with librarians about their needs for research and their courses.

Indicator
New Faculty Orientation
Meet with new faculty in orientation sessions at the beginning of the school year and individually.

Objective
Library Instruction
Provide course related library instruction.

Indicator
Instructional Sessions
Increase the number and type of instructional sessions

Criterion
Instructional Sessions
Increase the number of instructional session by 10%.

Finding
Instructional Sessions
The number of Library Instruction sessions has been relatively stable for a number of years. In 2004 a renovation project required librarians to become mobile and take instruction to classrooms and computer labs across campus, thus reducing the number of sessions. In FY 2005 the number of instruction sessions increased by 33%. In 2006 the number of instruction session remained stable; the number of presentations increased by 20% in 2007. Librarians provide instruction at The University Center and at other off campus sites.

Finding
Library Instruction,Evaluation, Students
Feedback from students partipating in Instruction Sessions shows a decline of 2 to 3 percent on the questions of the relevance of the presentation to their assignment/course and that the examples were clear from the previous 2 years. While 95 percent of the total respondents answered the questions about relevance to their course/assignment, only 42 percent of the respondents answered the question about the examples. The target was that 95% percent of the respondents would find the class relevant and the examples clear, and the feedback indicates that this criterion was met.

Finding
Library Instruction,Evaluation, Faculty
When the Library Instruction Librarian resigned, the data was not pass on the new coordinator.

Criterion
Instructional tools
Increase the number of instructional tools,guides (by 20%) and tutorials (by 10%).

Finding
Instructional Tools
Online tutorials were revised in FY 2006 and FY 2007. This increased the number of tutorials by 60%. Two subject guides were revised and 2 new course guides were created.

Indicator
Self Report
Use student self report and report from faculty to determine the relevancy of the session to the class.

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Action
Instructional Sessions
Provide instructor with training. Continue program

Action
Instructional Tools
Provide new tools to access information. Revise tools.

Objective
User Satisfaction
Improve user satisfaction with library services

Indicator
Access To Resources
Webpage will provide easy access to resources.

Indicator
Partnerships/Consortia
Participate in strategic partnerships for productive collaboration with the state, region, nation and campus.Librarians will use authoritative, evaluative selection tools.

Criterion
Partnerships
Use membership in consortia to share resources and acquire new resources when opportunity and budget allow.

Finding
Partnerships
All together our participation in partnerships/consortia provide access to 60% of the databases available to the SHSU community. TexShare, the state resource sharing project, provides access one-third of our total holdings.

Indicator
Collection Evaluation

Move from Conspectus to OCLC's WorldCat Collection Analysis.

Indicator
Collection Development
Acquire resources that support the curriculum and research using Choice, Library Journal and standard sources. Acquire "best of the year" using list in Choice, Library Journal, Booklist, and other standard sources.

Criterion
Acquisitions
Try to acquire at least 12,000 new titles, as the budget will allow. Acquire 80% of the "best of year" lists.

Finding
Collection Development
The number of titles received continues to vary from year to year. The policy of buying only one copy of a title and purchasing paperback editions whenever possible has helped maintain the number of books received relatively constant level. In 2007, there was a slight increase in the number of titles purchased; due moving shifting funds from the Library??????s O & M. 12,000 titles were acquired.

Criterion
Collection Evaluation
Move from Conspectus to OCLC''s WorldCat Collection Analysis.

Finding
Collection Evaluation
Database was sent to OCLC in May of 2007. Committee was established to revise the collection developmen policy.

Indicator
Information Resources
Participation in strategic partnerships.

Indicator
Information Access
Users will be able to identify resources through the online catalog.

Criterion
Web-based resources
Achieve a 10% increase in the usage of web-based resources.

Finding
Web based resources
The electronic collection increased by 9%. The increase is substantial although slightly less than expected.

Criterion
Catalog material
Catalog 95% of all materials acquired; add bibliographic records as needed for new collections (various media).

Criterion
Interlibrary loan
Provide ILL materials to users with in 7 to 10 days.

Finding
Interlibrary Loan
Article and books are recieved and processed between 4 and 9 days.

Indicator
New Course Reviews
Librarians review new courses and programs to determine adequacy of the collection.

Criterion
Course Reviews
If course review indicates,acquire materials as needed within budgetary constains.

Finding
Course Reviews
While most course reviews indicate the library can support the course with access to electronic resource, such areas as urban geography, and tourism required updating the monographic collection. See attachment for example of course evaluation.

Indicator
Direct To Faculty
Add newly published (last 2 years) research monographs requested by faculty through ILL to satisfy immediate and long term needs.

Criterion
Direct from faculty
Order 100% of all new monographs requested by faculty, cost less than $100.

Indicator
Review ILL Request
Review ILL requests to determine need add monographs and journals to the collection

Criterion
Journal review, ILL
Add journals when ILL cost exceeds subscription cost.

Finding
Journal review, ILL
Ordered Journal of analytical toxicology, 0146-4760. The number of requests requiring royality payment exceed the subscription cost.

Criterion
Book review, ILL
Add books frequently requested by students and faculty that support the curriculum and research.

Finding
Book review, ILL
No books were identified.

Indicator
Instructional Sessions
Increase the number and type of instructional sessions

Criterion
Instructional Sessions
Increase the number of instructional session by 10%.

Finding
Instructional Sessions
The number of Library Instruction sessions has been relatively stable for a number of years. In 2004 a renovation project required librarians to become mobile and take instruction to classrooms and computer labs across campus, thus reducing the number of sessions. In FY 2005 the number of instruction sessions increased by 33%. In 2006 the number of instruction session remained stable; the number of presentations increased by 20% in 2007. Librarians provide instruction at The University Center and at other off campus sites.

Finding
Library Instruction,Evaluation, Students
Feedback from students partipating in Instruction Sessions shows a decline of 2 to 3 percent on the questions of the relevance of the presentation to their assignment/course and that the examples were clear from the previous 2 years. While 95 percent of the total respondents answered the questions about relevance to their course/assignment, only 42 percent of the respondents answered the question about the examples. The target was that 95% percent of the respondents would find the class relevant and the examples clear, and the feedback indicates that this criterion was met.

Finding
Library Instruction,Evaluation, Faculty
When the Library Instruction Librarian resigned, the data was not pass on the new coordinator.

Criterion
Instructional tools
Increase the number of instructional tools,guides (by 20%) and tutorials (by 10%).

Finding
Instructional Tools
Online tutorials were revised in FY 2006 and FY 2007. This increased the number of tutorials by 60%. Two subject guides were revised and 2 new course guides were created.

Indicator
Self Report
Use student self report and report from faculty to determine the relevancy of the session to the class.

Indicator
Resource Delivery
Provide materialsnot owned by SHSU requested through ILL, accurately and efficently.

Indicator
Faculty Direct
Deliver books and articles from the SHSU collection to faculty offices and desktops.

Criterion
Faculty direct
Provide SHSU owned books and articles to faculty in their offices and on their desktops within 3 work days.

Finding
Direct to faculty
Ordered 12 titles in 2006/07, as reported by Head of ILL

Finding
Faculty Direct
Books and articles from the SHSU collection were promptly delievered to faculty offices and desktops.

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Indicator
Satisfaction
Satisfaction will be demonstrated by an increase in the service adequacy score on the LibQual+ Survey.

Criterion
User Satisfaction
Library will excee the minimum expection of the user on the LibQual+ survey (given every 5 to 7 years).

Finding
User Satisfaction
Did not participate in 2007. Participation may be in 2009.

Indicator
Open House
Hold an open house for faculty to introduce new resources and publicize services. Open house provides an opportunity for faculty talk with librarians about their needs for research and their courses.

Indicator
New Faculty Orientation
Meet with new faculty in orientation sessions at the beginning of the school year and individually.

Indicator
Library Instruction, Evaluation
Evaluate instructional sessions to determine how well the session met the instructional objective of the class.

Criterion
Library Instruction,Evaluation, Students
Maintain a 95% relavency rate as measured by questions on the relevance to assignment/course and clearness of the examples as using the student''s self report.

Criterion
Library Instruction,Evaluation, Faculty
Determine base from first year data.

Action
User Satisfaction
Find additional means of determining user satifaction, including LibQual+ in 2009.

Action
Faculty Satisfaction
Continue to work with faculty to determine their research needs and materials need to support the curriculum.

Objective
Faculty Input
Provide opportunities for faculty to discuss their needs, research and curricular.

Indicator
New Course Reviews
Librarians review new courses and programs to determine adequacy of the collection.

Criterion
Course Reviews
If course review indicates,acquire materials as needed within budgetary constains.

Finding
Course Reviews
While most course reviews indicate the library can support the course with access to electronic resource, such areas as urban geography, and tourism required updating the monographic collection. See attachment for example of course evaluation.

Indicator
Review ILL Request
Review ILL requests to determine need add monographs and journals to the collection

Criterion
Journal review, ILL
Add journals when ILL cost exceeds subscription cost.

Finding
Journal review, ILL
Ordered Journal of analytical toxicology, 0146-4760. The number of requests requiring royality payment exceed the subscription cost.

Criterion
Book review, ILL
Add books frequently requested by students and faculty that support the curriculum and research.

Finding
Book review, ILL
No books were identified.

Indicator
Resource Delivery
Provide materialsnot owned by SHSU requested through ILL, accurately and efficently.

Indicator
Faculty Direct
Deliver books and articles from the SHSU collection to faculty offices and desktops.

Criterion
Faculty direct
Provide SHSU owned books and articles to faculty in their offices and on their desktops within 3 work days.

Finding
Direct to faculty
Ordered 12 titles in 2006/07, as reported by Head of ILL

Finding
Faculty Direct
Books and articles from the SHSU collection were promptly delievered to faculty offices and desktops.

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Indicator
Open House
Hold an open house for faculty to introduce new resources and publicize services. Open house provides an opportunity for faculty talk with librarians about their needs for research and their courses.

Indicator
New Faculty Orientation
Meet with new faculty in orientation sessions at the beginning of the school year and individually.

Indicator
Library Instruction, Evaluation
Evaluate instructional sessions to determine how well the session met the instructional objective of the class.

Criterion
Library Instruction,Evaluation, Students
Maintain a 95% relavency rate as measured by questions on the relevance to assignment/course and clearness of the examples as using the student''s self report.

Criterion
Library Instruction,Evaluation, Faculty
Determine base from first year data.

Objective
Information Access

Provide effective and efficent access to materials needed for research.

Indicator
Access To Resources
Webpage will provide easy access to resources.

Indicator
Partnerships/Consortia
Participate in strategic partnerships for productive collaboration with the state, region, nation and campus.Librarians will use authoritative, evaluative selection tools.

Criterion
Partnerships
Use membership in consortia to share resources and acquire new resources when opportunity and budget allow.

Finding
Partnerships
All together our participation in partnerships/consortia provide access to 60% of the databases available to the SHSU community. TexShare, the state resource sharing project, provides access one-third of our total holdings.

Indicator
Collection Development
Acquire resources that support the curriculum and research using Choice, Library Journal and standard sources. Acquire "best of the year" using list in Choice, Library Journal, Booklist, and other standard sources.

Criterion
Acquisitions
Try to acquire at least 12,000 new titles, as the budget will allow. Acquire 80% of the "best of year" lists.

Finding
Collection Development
The number of titles received continues to vary from year to year. The policy of buying only one copy of a title and purchasing paperback editions whenever possible has helped maintain the number of books received relatively constant level. In 2007, there was a slight increase in the number of titles purchased; due moving shifting funds from the Library??????s O & M. 12,000 titles were acquired.

Criterion
Collection Evaluation
Move from Conspectus to OCLC''s WorldCat Collection Analysis.

Finding
Collection Evaluation
Database was sent to OCLC in May of 2007. Committee was established to revise the collection developmen policy.

Indicator
Information Resources
Participation in strategic partnerships.

Indicator
Information Access
Users will be able to identify resources through the online catalog.

Criterion
Web-based resources
Achieve a 10% increase in the usage of web-based resources.

Finding
Web based resources
The electronic collection increased by 9%. The increase is substantial although slightly less than expected.

Criterion
Catalog material
Catalog 95% of all materials acquired; add bibliographic records as needed for new collections (various media).

Criterion
Interlibrary loan
Provide ILL materials to users with in 7 to 10 days.

Finding
Interlibrary Loan
Article and books are recieved and processed between 4 and 9 days.

Indicator
Direct To Faculty
Add newly published (last 2 years) research monographs requested by faculty through ILL to satisfy immediate and long term needs.

Criterion
Direct from faculty
Order 100% of all new monographs requested by faculty, cost less than $100.

Indicator
Instructional Sessions
Increase the number and type of instructional sessions

Criterion
Instructional Sessions
Increase the number of instructional session by 10%.

Finding
Instructional Sessions
The number of Library Instruction sessions has been relatively stable for a number of years. In 2004 a renovation project required librarians to become mobile and take instruction to classrooms and computer labs across campus, thus reducing the number of sessions. In FY 2005 the number of instruction sessions increased by 33%. In 2006 the number of instruction session remained stable; the number of presentations increased by 20% in 2007. Librarians provide instruction at The University Center and at other off campus sites.

Finding
Library Instruction,Evaluation, Students
Feedback from students partipating in Instruction Sessions shows a decline of 2 to 3 percent on the questions of the relevance of the presentation to their assignment/course and that the examples were clear from the previous 2 years. While 95 percent of the total respondents answered the questions about relevance to their course/assignment, only 42 percent of the respondents answered the question about the examples. The target was that 95% percent of the respondents would find the class relevant and the examples clear, and the feedback indicates that this criterion was met.

Finding
Library Instruction,Evaluation, Faculty
When the Library Instruction Librarian resigned, the data was not pass on the new coordinator.

Criterion
Instructional tools
Increase the number of instructional tools,guides (by 20%) and tutorials (by 10%).

Finding
Instructional Tools
Online tutorials were revised in FY 2006 and FY 2007. This increased the number of tutorials by 60%. Two subject guides were revised and 2 new course guides were created.

Indicator
Self Report
Use student self report and report from faculty to determine the relevancy of the session to the class.

Indicator
Resource Delivery
Provide materialsnot owned by SHSU requested through ILL, accurately and efficently.

Indicator
Faculty Direct
Deliver books and articles from the SHSU collection to faculty offices and desktops.

Criterion
Faculty direct
Provide SHSU owned books and articles to faculty in their offices and on their desktops within 3 work days.

Finding
Direct to faculty
Ordered 12 titles in 2006/07, as reported by Head of ILL

Finding
Faculty Direct
Books and articles from the SHSU collection were promptly delievered to faculty offices and desktops.

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Indicator
Newsletter
Publish a newsletter in print and electronically.

Criterion
Newsletter
Issue first library newsletter.

Finding
Newsletter
First newsletter was issued in 2007.

Indicator
Open House
Hold an open house for faculty to introduce new resources and publicize services. Open house provides an opportunity for faculty talk with librarians about their needs for research and their courses.

Indicator
New Faculty Orientation
Meet with new faculty in orientation sessions at the beginning of the school year and individually.

Indicator
Digital Archives/Repository
Identify Special Collections to be added to the digital archive. Identify new digital management software.

Criterion
Digital Archives/Respository
Digitize 5 collections of family papers. Evaluate digital management systems.

Finding
Digital Archives/Repository
7 collections of family papers were digitized.
ContentDM was selected as the new digital management system.

Action
Faculty Direct
This program will continue next year

Action
New Faculty Orientation
Program will continue.

Action
Partnerships
Continue identifying relationships that will help increase library resources.

Action
Web based resources
Within in budget constrains, add additional web based resources.

Objective
Circulation/Reserves
Provide an effective means for circulation of library materials, including reserves

Indicator
Cirulation
Increase the number of items on reserve. Increase the circulation of reserve material and the main collection.

Criterion
Circulation
SHSU ratio of circulated materials to combined faculty/student FTE will be in the top half of our peer group as defined by the THECB.

Finding
Circulation
NCES Academic Libraries Survey for fiscal year 2006 indicates SHSU exceeds the state median in circulation transactions per fte enrolled but SHSU is in the bottom half of the peer group.

Indicator
Faculty Direct
Deliver books and articles from the SHSU collection to faculty offices and desktops.

Criterion
Faculty direct
Provide SHSU owned books and articles to faculty in their offices and on their desktops within 3 work days.

Finding
Direct to faculty
Ordered 12 titles in 2006/07, as reported by Head of ILL

Finding
Faculty Direct
Books and articles from the SHSU collection were promptly delievered to faculty offices and desktops.

Action
Circulation
Increase visibilty of new books and monographic collection. Unfortunately, circulation is down nationwide.

Action
Direct to Faculty
This program will continue next year.

Objective
Website Usability
Improve user access to web based information resources by improving the usability of the Library's web site.

Indicator
Access To Resources
Webpage will provide easy access to resources.

Objective
ILL/Document Delivery
Provide effective and efficent interlibrary loan services/document delivery.

Indicator
Resource Delivery
Provide materialsnot owned by SHSU requested through ILL, accurately and efficently.

Indicator
Faculty Direct
Deliver books and articles from the SHSU collection to faculty offices and desktops.

Criterion
Faculty direct
Provide SHSU owned books and articles to faculty in their offices and on their desktops within 3 work days.

Finding
Direct to faculty
Ordered 12 titles in 2006/07, as reported by Head of ILL

Finding
Faculty Direct
Books and articles from the SHSU collection were promptly delievered to faculty offices and desktops.

Action
Interlibrary Loan
Turnaround time is above what is expected.

Objective
Publicity
Disseminate, more effectively, information about Library resources and services.

Indicator
Newsletter
Publish a newsletter in print and electronically.

Criterion
Newsletter
Issue first library newsletter.

Finding
Newsletter
First newsletter was issued in 2007.

Indicator
Open House
Hold an open house for faculty to introduce new resources and publicize services. Open house provides an opportunity for faculty talk with librarians about their needs for research and their courses.

Indicator
New Faculty Orientation
Meet with new faculty in orientation sessions at the beginning of the school year and individually.

Indicator
Digital Archives/Repository
Identify Special Collections to be added to the digital archive. Identify new digital management software.

Criterion
Digital Archives/Respository
Digitize 5 collections of family papers. Evaluate digital management systems.

Finding
Digital Archives/Repository
7 collections of family papers were digitized.
ContentDM was selected as the new digital management system.

Action
Newsletter
Publish a newsletter each semester.

Objective
Digital Archive/Respository
Establish a digital archive making content readily accessible.Plan the structure of a digital repository; identify stakeholders; identify software (turnkey or open source.

Indicator
Digital Archives/Repository
Identify Special Collections to be added to the digital archive. Identify new digital management software.

Criterion
Digital Archives/Respository
Digitize 5 collections of family papers. Evaluate digital management systems.

Finding
Digital Archives/Repository
7 collections of family papers were digitized.
ContentDM was selected as the new digital management system.

Action
Digital Archives/repository
Move content from Hyperion to ContentDM. Work with Honors Program and Writing Center to get student participation in Digital Repository

Objective
Training/Development
Provide oportunities for training and professional development to increase skill and knowledge to meet the changing needs of the library and its users.

Indicator
Development/training
Librarians and staff will participate in training and professional development activities.

Criterion
Training and Professional
50% of Library faculty will attend professional meetings.
Training sessions will be provided for faculty and staff.

Objective
Library Instruction Evaluation
Evaluate instructional sessions to determine how well the session met the instructional objectives of the class

Indicator
Faculty Satisfaction
Continuous improvement in faculty satifaction with library support of research and curriculum.

Criterion
Faculty satisfaction
Library will maintain a 4 rating on the annual Faculty Senate Survey.

Finding
Faculty Satisfaction
The response to the Faculty Senate Survey shows that the faculty is more than satisfied
with Library Services. Since 2001 the satisfaction score has increased with a slight dip in
2007. A review of each college??????s response shows a mean for Library Service of over 4.0
for all but Criminal Justice. While the Faculty??????s view of Library Services supporting the
curriculum is not significantly lower than the support for research, the results are lower,
in 2007 the mean was 3.90. The Library continues to talk with Departments and
individual faculty members about these results.

Criterion
New faculty orientation
Meet with new faculty during orientation. Librarians will meet with all new faculty in their subject area.

Finding
New Faculty Orientation
Librarians met with new faculty member in face to face to session. The Library director met with new faculty of the College of Humanities and Social Sciences.

Action
Library Instrtuction, Evaluation, Students
Program will continue.

Action
Library Instruction, Evaluation, Faculty
Base data will collected for FY 2007.

Goal
Promotion
Promote the Library, its services and role in the University.


Objective
Website Usability
Improve user access to web based information resources by improving the usability of the Library's web site.

Indicator
Access To Resources
Webpage will provide easy access to resources.

Objective
ILL/Document Delivery
Provide effective and efficent interlibrary loan services/document delivery.

Indicator
Resource Delivery
Provide materialsnot owned by SHSU requested through ILL, accurately and efficently.

Indicator
Faculty Direct
Deliver books and articles from the SHSU collection to faculty offices and desktops.

Criterion
Faculty direct
Provide SHSU owned books and articles to faculty in their offices and on their desktops within 3 work days.

Finding
Direct to faculty
Ordered 12 titles in 2006/07, as reported by Head of ILL

Finding
Faculty Direct
Books and articles from the SHSU collection were promptly delievered to faculty offices and desktops.

Action
Interlibrary Loan
Turnaround time is above what is expected.

Objective
Publicity
Disseminate, more effectively, information about Library resources and services.

Indicator
Newsletter
Publish a newsletter in print and electronically.

Criterion
Newsletter
Issue first library newsletter.

Finding
Newsletter
First newsletter was issued in 2007.

Indicator
Open House
Hold an open house for faculty to introduce new resources and publicize services. Open house provides an opportunity for faculty talk with librarians about their needs for research and their courses.

Indicator
New Faculty Orientation
Meet with new faculty in orientation sessions at the beginning of the school year and individually.

Indicator
Digital Archives/Repository
Identify Special Collections to be added to the digital archive. Identify new digital management software.

Criterion
Digital Archives/Respository
Digitize 5 collections of family papers. Evaluate digital management systems.

Finding
Digital Archives/Repository
7 collections of family papers were digitized.
ContentDM was selected as the new digital management system.

Action
Newsletter
Publish a newsletter each semester.

Objective
Digital Archive/Respository
Establish a digital archive making content readily accessible.Plan the structure of a digital repository; identify stakeholders; identify software (turnkey or open source.

Indicator
Digital Archives/Repository
Identify Special Collections to be added to the digital archive. Identify new digital management software.

Criterion
Digital Archives/Respository
Digitize 5 collections of family papers. Evaluate digital management systems.

Finding
Digital Archives/Repository
7 collections of family papers were digitized.
ContentDM was selected as the new digital management system.

Action
Digital Archives/repository
Move content from Hyperion to ContentDM. Work with Honors Program and Writing Center to get student participation in Digital Repository


Update to previous cycle's plan for continuous improvement

Plan for continuous improvement