OATdb Archive

2006 - 2007

Correspondence

Goal
Timeliness in Enrollment Procedures
To review and process enrollment applications in a timely fashion

Objective
Increase Accessibility of Packets
To have enrollment packets ready for shipment to allow students the option for print-based or electronic packets

Indicator
Utilization of Activity Report
An activity report within CORR01M is utilized to notify the student that his/her application has been processed.

Criterion
Improve Process Time
Enrollment applications are processed within one(1) to two(2) business days.

Finding
Collaboration with Registrar
Assessment in progress -- the division is still in the process of compiling the assessment data.

Action
Utilization of Activity Report
The assessment will be carried out for 2007-2008.

Goal
Technology in Communication
To provide efficient communication with students and graders regarding timeliness in lesson submission and return

Objective
Technology Utilization
Increase use of electronic means of communication

Indicator
Electronic Activity Report to Students -- CORR01M
An activity report within CORR01M will automatically be sent via-email upon completion of requests for extensions, drops, reinstatements, transfers, and final grades.

Criterion
Correspondence Course Communication
One hundred percent (100%) of communications will be sent to students and faculty via e-mail.

Finding
Electronic Activity Report to Students
Assessment in progress -- the division is still in the process of compiling the assessment data.

Indicator
Late Lesson Report to Graders -- CORR76RC
A late lesson report, CORR76RC, will be generated on a monthly basis to alert course graders of their tardiness in returning lessons.

Criterion
Increase in Grader Compliance
One hundred percent (100%) of all course graders will comply with the two-week return time frame.

Finding
Late Lesson Report to Graders
Assessment in progress -- the division is still in the process of compiling the assessment data.

Action
Correspondence Course Communication
The assessment will be carried out for 2007-2008.

Action
Late Lesson Report to Graders
The assessment will be carried out for 2007-2008.


Update to previous cycle's plan for continuous improvement

Plan for continuous improvement