OATdb Archive

2006 - 2007

Family And Consumer Sciences BS (Food Service Management)

Goal
Student Satisfaction
The Department of Family and Consumer Sciences will graduate students who are satisfied with a degree in Food Service Management.

Objective
Program Content For FSM Major
The faculty will provide a department curriculum viewed by the students as satisfactory in regard to the program content for the major.

Indicator
Student Survey Data - Program Content
Exit survey data that includes a rating of the program content for the major will be extracted and analyzed.

Criterion
Student Survey Rating - Program Content
80% of graduating seniors in the Food Service Management major will rate the program content in the major with a score of 3.0 or greater on a 4.0 scale.

Finding
Student Survey Results - Program content
For the one graduating senior for whom exit survey data was available, the score was 3.0 on a 4.0 scale; thus, this criterion was met.

Action
Student Survey Results - Program Content
There were 5 graduating seniors, but data was available for only one of them. In the future, more care will be taken to collect and store the data so that it can be easily accessed. This program needs a specific faculty person's oversight.

Objective
Faculty
The faculty will provide a department viewed by the students as satisfactory in regard to the faculty.

Indicator
Student Survey Data - Faculty
Exit survey data that includes a rating of the faculty in the program will be extracted and analyzed.

Criterion
Student Survey Rating - Faculty
80% of graduating seniors in the Food Service Management major will rate the faculty in the program with a score of 3.0 or greater on a 4.0 scale.

Finding
Student Survey Results - Faculty
For the one graduating senior for whom exit survey data was available, the rating was 3.0 on a 4.0 scale; thus, this criterion was met.

Action
Student Survey Results - Faculty
There were 5 graduating seniors, but data was available for only one of them. In the future, more care will be taken to collect and store the data so that it can be easily accessed. This program needs a specific faculty person's oversight.

Objective
Opportunities For Networking
The faculty will provide a department viewed by the students as satisfactory in regard to opportunities for networking.

Indicator
Student Survey Data - Networking
Exit survey data that includes a rating of the opportunities for networking provided to the student will be extracted and analyzed.

Criterion
Student Survey Rating - Networking
80% of graduating seniors in the Food Service Management major will rate opportunities for networking with a score of 3.0 or greater on a 4.0 scale.

Finding
Student Survey Results - Networking
For the one graduating senior for whom the exit survey was available, the rating was 3.0 on a 4.0 scale; thus, this criterion was met.

Action
Student Survey Results - Networking
There were 5 graduating seniors, but data was available for only one of them. In the future, more care will be taken to collect and store the data so that it can be easily accessed. This program needs a specific faculty member's oversight.

Objective
Professional Organizations
The faculty will provide a department viewed by the students as satisfactory in regard to professional organizations.

Indicator
Student Survey Data - Organizations
Exit survey data that includes a rating of the professional organizations will be extracted and analyzed.

Criterion
Student Survey Rating - Organizations
80% of graduating seniors in the Food Service Management major will rate the student organizations for the major with a score of 3 or greater on a 4.0 scale.

Finding
Student Survey Results - Organizations
For the one graduating senior in FSM for whom exit survey data was available, the score was 3.0 on a 4.0 scale; thus, this criterion was met.

Action
Student Survey Results - Organizations
There were 5 graduating seniors, but data was available for only one of them. In the future, more care will be taken to collect and store the data so that it can be easily accessed. This program needs a specific faculty person's oversight.

Objective
Building/Facilities
The faculty and staff will provide a department viewed by the students as satisfactory in regard to the building and its facilities.

Indicator
Survey Data - Building/facilities
Exit Survey data that includes ratings of the building/facilities used by the department will be extracted and analyzed.

Criterion
Student Survey Rating - Building/Facilities
80% of graduating seniors in the Food Service Management major will rate the building/facilities used by the department with a score of 3.0 or greater on a 4.0 scale.

Finding
Student Survey Results - Building/Facilities
For the graduating senior whose survey was available, the rating was 4.0 on a 4.0 scale. Thus, this criterion was met.

Action
Student Survey Data - Building/Facilities
There were 5 graduating seniors, but data was available from only one of them. In the future, more care will be taken to collect and store the data so that it can be easily accessed. This program needs a specific faculty person's oversight.

Goal
Employer Satisfaction
The Department of Family and Consumer Sciences will graduate Food Service Management majors who perform well in positions of employment within the food service and restaurant industries.

Objective
Employer Satisfaction With FSM Interns
Employers of food service management interns will view them as worthy of recruitment for entry-level management positions in their companies.

Indicator
Evaluation Data
The supervisor evaluation form contains a question regarding the intern's potential as an employee of the business the answers to which will be extracted and reported as a percentage.

Criterion
Evaluation Data
70% of business supervisors of food service management majors will indicate that they would hire the intern given the availability of a suitable entry-level management position in the company.

Finding
Business Supervisors' Eval. of Hirability of Inter
80% of business supervisors indicated that they would hire the intern given the availability of a suitable entry-level management position in the company. Thus, this criterion was met.

Action
Employer Evaluation Data
Continue current course.

Objective
Employer Rating
Employers will rate Food Service Management interns as "above average" or higher on the business supervisor evaluation forms.

Indicator
Evaluation Rating Data
The supervisor evaluation form for Food Service Management interns includes a supervisor rating of the intern that will be extracted and averaged.

Criterion
Evaluation Rating Data
80% of business supervisors of Food Service Management interns would give the intern a rating of 3.5 or better on a 5.0 scale.

Finding
Evaluation Rating Data
100% of the business supervisors rated the graduating seniors with a score of 3.5 or greater on a 5.0 scale; thus, this criterion was met.

Action
Evaluation Rating Data
Continue current course.

Goal
Student Knowledge Of Content Area
The Department of Family and Consumer Sciences will graduate Food Service Management majors who have an in-depth knowledge of the content area of the major.

Objective
Knowledge And Skills
students graduating from the Food Service Management program will demonstrate the knowledge and skills necessary for entry-level management in food service/restaurant positions.

Indicator
Survey Data
The Exit Survey for Food Service Management majors includes a section that tests retention of course material; it is graded on a pass/fail basis.

Criterion
Survey Data
80% of students who complete the Food Service Management program's Exit Survey will score a grade of Pass or High Pass according to the standardized grading rubric.

Finding
Score on Exit Survey Exam
For the graduating senior in FSM for whom the exit survey exam was available, the grade was pass. Thus, this criterion was met.

Action
Student Survey Data - Knowledge and Skills
There were 5 graduating seniors, but data was available for only one of them. In the future, more care will be taken to collect and store the data so that it can be easily accessed. this program needs a specific faculty person's oversight.


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